Field House

Off Western Road, Hagley, Clent, Stourbridge DY9 0HL
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9.8 73 Reviews
  • Field House, Stourbridge
Field House is a gorgeous Grade 2 * country house set in 10 acres of parkland and garden which offers exceptional quality care services for the elderly including residential care, a specialist Dementia care unit, palliative care, respite care and couples care.

Field House has one of the best reputations of residential care homes in the Stourbridge area, providing high-quality 24-hour residential care in a happy, restful and well-furnished home with a focus on maximising the overall wellbeing and quality of life of each and every resident.

For anyone looking for specialist dementia care homes in the Stourbridge area, the team provide high-quality specialist Dementia care in a comfortable and friendly environment. At Field House Care Home, staff understand the challenges of living with Dementia, both for the residents themselves and for their families and friends.

The respite care services are also ideal for those who need care while their usual carers are unavailable. Respite care residents receive the same level of care and access to all the same facilities as permanent residents, making Field House an ideal choice for families needing respite care homes in the area.

The highly experienced and professional care team works alongside residents’ families to create personalised care plans that are specific to each individual’s needs and requirements.

The expert care team also work in partnership with healthcare professionals such as GPs, district nurses, opticians, and dentists, to ensure that each resident receives the highest quality of care that is specific to their needs.

A wide range of daily activities are offered that are tailored to suit the interests of each individual and regularly hold events days for residents and their friends and family. Residents can enjoy healthy and delicious home-cooked meals and snacks and drinks are available throughout the day and on request.

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Care Provided by Field House

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 54 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • Field House Residential Care Ltd
  • Person in charge
  • Anna Demicoli (Manager)
  • Admission Criteria
    • Private and Local Authority
    • Ages 50+
  • Room Information
    • Single Rooms (50)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (10)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Field House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £950
    • Self-Funded Residential Dementia Care from £950
    • RESPITE Self-Funded Residential Care from £950
    • RESPITE Self-Funded Residential Dementia Care from £950
  • (these prices are only a guideline, please contact Field House to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcomed at any time of the day


  • Parking

  • There is extensive on-site parking


Field House Reviews (73)

Total of 73, showing 21-40
9.8

Field House has a Review Score of 9.8 (9.822) out of 10, based on 28 reviews in the last 2 years. Over all time Field House has 73 reviews.

Overall Experience

  • 55
  • 17
  • 0
  • 0
  • 1

Date Published

73
3
10
28
45

Review from Sally B (Wife of Resident) published on 24 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good home with caring and helpful staff. Extremely grateful for the wonderful care that my husband receives. Many thanks for everything they do.

Reply from Geoff Butcher, Director at Field House

Thank you so much for your very kind review which is really very much appreciated.


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Review from M B (Friend of Resident) published on 23 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the resident entering Field House, he was accepted with the utmost respect and dignity. Wonderful staff, care and the stay for him was so good. Just for me to know I need not to worry each day and night, as everything was ten out of ten.

Reply from Geoff Butcher, Director at Field House

We are delighted that you had such a great experience with Field House and its staff team - they really do go out of their way to provide great care! Thank you for your generous review.


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Review from C W (Wife of Resident) published on 20 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

To someone who had never visited, or had much to do with the care home, it was extremely worrying and frightening to have to leave a loved one there, all be it for a short respite stay. But, what a surprise! Field House was welcoming and all the staff were kind and helpful. The food was good and there
were many entertaining activities for those who wished to participate.

Reply from Geoff Butcher, Director at Field House

Thank you for your kind review. I am delighted that you were "surprised" with your experiences at Field House. I noticed that we didn't score 5 stars on all categories and if you have time, it would be really helpful to let me or the manager know where and how you think we can do better - it's all about constant improvement! again very many thanks.


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Review from L H (Sister of Resident) published on 13 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although my brother and sister-in-law have only been at the home since the end of April 2023, I cannot praise the staff and the people who come in to help enough. They have made them so welcome and have improved so much since being here. I cannot thank the staff enough they now join in with activities
and sit with the residents. I had to bring them here from Spain where they had lived for twenty-eight years so it was all a very big upheaval for them but Field House made them and myself so welcome. 10/10 keep up the good work.

Reply from Geoff Butcher, Director at Field House

We are delighted that you and your brother and sister-in-law are so happy. Your review is a lovely testament to the way the staff team care for our residents. If there is anything that we can do better, please let the manager know - thanks again for a lovely review which is very much appreciated


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Review from R B (Son of Resident) published on 2 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father received superb, loving and attentive care at the end of his life. All the staff were consistently kind, patient and good-humoured. Even when they were obviously busy, attending to the needs of other residents, they found time to say a cheery "hello" through the doorway. Thank you, Field House
for all you have done for Dad.

Reply from Geoff Butcher, Director at Field House

We are so grateful for your delightful review and on a personal level and I am delighted that the staff team's love and care has shone through. We will be sure to copy this review to all of them - they will be so pleased. Thank you again for the review - they make a huge difference!


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Review from M J (Daughter of Resident) published on 21 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The most beautiful setting for a wonderful home my dad is so well looked after and everyone here are so kind and caring! Nothing is too much trouble. Beautiful rooms, stunning gardens, lovely food. I would highly recommend it and when my turn comes I would happily come here.

Reply from Geoff Butcher, Director at Field House

Thank you so much for your most generous review which I will be sure to pass onto the team.


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Review from Ann B (Daughter of Resident) published on 19 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff always welcome me when I arrive. When I'm able to visit during the week, fabulous activities. Care home very clean, no smells. Management easy to speak to.

Reply from Geoff Butcher, Director at Field House

Thank you so much for your generous review which is very much appreciated


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Review from J G (Relative of Resident) published on 10 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Looked after my relative very well. Difficult to start with when my relative was settling in. The food was very good and my relative had no complaints. He feels he was looked after very well. The family have had no issues with the care our relative has received and all contact with staff members has
been polite and friendly. Our relative will miss everyone! Thank you for looking after him and getting him back on his feet to go home.

Reply from Geoff Butcher, Director at Field House

Thank you for your kind review - we are delighted that the reenablement plans worked well and that he was able to go home.


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Review from Helen B (Daughter of Resident) published on 23 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was at Field House for almost three years. During this time, the care she received was exceptional. We were unable to see her during Covid but were left with no doubt that every single member of staff was doing everything they possibly could to make the best of the awful situation. Mum's dementia
meant she could be a bit of a handful, especially as it progressed, but all we could see from the staff was a genuine level of love and respect. (Mum passed in October; I know she is missed at Field House).

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Review from R M (Daughter of Resident) published on 17 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Recent changes to management mean both the manager and deputy are superb. Both of them know all of the residents inside and out and truly care about providing everyone with respect and kindness. Obviously, the care sector has struggled with staffing over recent months, but Field House has done what
it can to maintain good staffing levels throughout. Activity selection is excellent, food choices are provided every day, and an online family portal provides access to the latest on your loved ones. My father has resided at Field House for over three years, and we would never consider moving him as the care and warmth are just fabulous.

Reply from Geoff Butcher, Director at Field House

Thank you so much for your really generous review - it's a real delight to have your father living at Field House


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Review from J D (Wife of Resident) published on 3 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been a resident at Field House for 3.5 years. He is always treated with the utmost respect from the staff, even when he gives them a hard time. I always have a warm welcome from the staff too. There are activities planned around every occasion, Halloween, remembrance day, bonfire night
and many other entertaining events like visits from exotic animal keepers, keep fit and much more. Now that things are getting back to normal after the pandemic, the family atmosphere at Field House, has returned.

Reply from Geoff Butcher, Director at Field House

Thank you so much for your very kind review - it is an absolute privilege and joy to care for your husband.


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Review from Terry T (Brother of Resident) published on 20 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother was a resident at Field House from March to November 2022. During that time, he was given the best possible care and attention to his knees. All of the staff were first-class, and I would recommend Field House to anyone.

Reply from Geoff Butcher, Director at Field House

Thank you so much for your generous review - it was an absolute pleasure having your brother living at Field House.


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Review from Julie P (Daughter of Resident) published on 6 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The resident came to the home from the hospital for respite care.
Staff have been very helpful/friendly.
Happy with the care the resident is receiving.
Staff are very good at improving resident mobility.
Activities residents can get involved in are very good.

Reply from Geoff Butcher, Director at Field House

Thank you so much for your very kind review which I know will do so much to boost the morale of the staff team who work so hard for very low wages and feel under-appreciated compared to NHS staff.


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Review from Philippa B (Daughter-in-law of Resident) published on 6 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Beautiful and friendly home.
Well-equipped and sophisticated.

Reply from Geoff Butcher, Director at Field House

Thank you so much for your review, which is very much appreciated by all at Field House.


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Review from Jayne R (Daughter of Resident) published on 6 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend this care home enough. The staff and carers really go the extra mile. I looked after my mum at home for many, many years and was really nervy about residential, but I am really pleased with Field House.

Reply from Geoff Butcher, Director at Field House

Thank you so much for your very generous and kind review, which will mean so much to the staff team - please do let us know if you have ideas as to how we can further improve.


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Review from Wendy R (Daughter of Resident) published on 10 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My family and I are so grateful to all of the staff who look after my father and all of the residents at Field House. The ethos of care, courteousness, patience and interest in each individual is clear from Senior Management and throughout all levels and departments of staff. They all clearly enjoy
their job which is a great testimony to the leaders and there are many incentives and innovations to support their allegiance to the overall aims for the establishment.


There are constant improvements. The much improved outdoor environment and the start to the Dementia Village to name a few.
The activities led by a specialist team are second to none and the only thing that has put a lid on ambition is Covid-19!


My father loves living here and tells me so every week - he says he wouldn’t want to live anywhere else- what better endorsement could you have! We are so glad that we found Field House.


Reply from Geoff Butcher, Director at Field House

Thank you so much for your fulsome and very generous review - I will ensure it gets shown to the team at Field House who I know will be so grateful to know that their hard work is so much valued.


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Review from Carol K (Daughter of Resident) published on 21 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mom has been with Fieldhouse for 16 months. All the staff have always been patient and kind to her. There are lots of activities, although our mom often prefers to stay in her room overlooking lovely gardens watching the birds. Mum's wishes are respected, and often they take any visitors and activities
to her. Her physical needs are many and all are cared for. We are very grateful to all at the Field House.

Reply from Geoff Butcher, Director at Field House

Thank you very much for your very generous review which I will copy to the staff team and I am sure it will be very much appreciated by all of them.


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Review from Yvonne F (Daughter of Resident) published on 7 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The care that my mom receives at Fieldhouse is above and beyond my expectations. My family are hugely grateful to all the staff for their dedication and the environment that they provide. It is always a pleasure to visit and see my mom so happy in their care.

Reply from Geoff Butcher, Owner at Field House

Thank you so much for your very generous review which is very much appreciated.


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Review from Emma G (Granddaughter of Resident) published on 2 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother went into Field House residential home recently after being at a previous care home, the difference in care is unbelievable. They genuinely became her family. The bond with the carers was obvious and lovely to see. During the pandemic they dealt with it amazingly, building a room in speedy
time allowing us to still see residents through a screen with a microphone. Nan always mentioned how lovely the food was. She was always well-groomed, clothes always clean and they even painted her nails weekly! They recently built a new bar which all the residents absolutely adore! I would happily let any relative stay at Field House if needed and that speaks volumes. Unfortunately, my Nan recently passed but Field House was there every step of the way and kept us informed on everything which happened. Thanks for everything Field! I hope one day if I ever need it, I could reserve a room there, I heard the cake is to die for!

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Review from Roy G (Son of Resident) published on 13 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Moved Mom here from awful care home, she immediately improved in weight and happiness. Her quality of life improved enormously, the staff and management were fantastic and went out of their way to help her and all the family. Even through the stresses of Covid, and not one case of covid throughout the
whole pandemic
The house and gardens are stunning and the staff try to get the residents out in the sun as much as possible. There were many activities and they post photos on social media for family to see.
Management and carer's really do care about the residents and go the extra mile to make sure they stay stimulating and dignified.

Reply from Geoff Butcher, Director at Field House

Thank you so much for your very kind review which I will pass on to the staff team. Who I know will be so happy that they are demonstrably making a difference and that your Mum is thriving living at Field House


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Current Review Score: 9.8 (9.822)

Overview of Review Score

The Review Score of 9.8 (9.822) out of 10 for Field House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.822 for Field House is calculated as follows: ( (280 Excellents x 5) + (45 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 332 Ratings = 4.822

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Field House is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Feb 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 17 Feb 2025

En-suite single and en-suite double (suitable for couple) in beautiful Grade 2 listed house in 10 acres of gardens


Awards / Recognitions (1)

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Meet the Team (8)

Anna

Anna Demicoli

Job Title: Deputy Manager

Joined: 2020

My name is Anna and I am the Manager here at Field House. I came into care just over 8 years ago working in a Care Home for people living with Dementia. In my last place of work I trained and gained the qualifications that enabled me to become a Care Practitioner, I am very proud of this achievement. I came to Field House in April 2020 when the opportunity arose for a Deputy Manager. I always wanted to progress into management from the moment I started in care. I have a great passion for care and strive to ensure the team provide the highest quality care to our residents. Out of work, I like to spend time with my children and love holidays on the beach.


Clare

Clare

Job Title: Senior Carer

Joined: 2020

I started at Field House in October 2020 as a Care Assistant and was promoted in January 2021. I have 20 years experience in care, and I have my NVQ level 2, and 3 in Health and Social Care.


My role is to administer the residents’ medication safely, as per GP guidelines, and to deliver person-centred care. I love my job, and In my spare time, I enjoy spending time with my family.


Stefanie

Stefanie

Job Title: Senior Carer

Joined: 2017

Hi, my name is Stef, I am one of the Senior Carers here at Field House. I came to work at Field House in January 2017 and have loved working here ever since. I have over 20 years’ experience in the care sector working in a variety of settings. I have a passion for working in Dementia care. Some of my responsibilities involve the administration of medication and leading the care team in delivering exceptional person-centred care. I am one of the Infection Control Health and Safety Champions for the home. I love my job.


Amanda

Amanda

Job Title: Team Leader over Nutrition

Joined: 2018

I have been at Field House for 3 ½ years. My previous role was Head Housekeeper. I really enjoyed this but wanted to develop further into care and have more impact on the resident lives.


My role now is overseeing that every resident has a good fluid and nutrition intake. I monitor this, and feed the information back to the team, and support the staff on the floor to achieve this. I also raise any concerns and work with the other Senior Carers to ensure our residents are fully supported.


Dawn

Dawn

Job Title: Wellbeing Co-ordinator

Hi I am Dawn. I am excited to bring new activities and fun for the residents. I have worked as a Wellbeing Co-Ordinator before, and I really enjoy my work. I am enthusiastic about supporting residents living with dementia and finding stimulating activities for them to join in with. I will also be looking at bringing in outside entertainment such as singers etc. I am also hoping to engage with the community of Hagley and let them know we support our local villages and gain their support.


Vikram

Vikram

Job Title: Head Housekeeper

Joined: 2021

It is my pleasure to join Field House Care Home in March 2021 to give my service and skills which I have acquired through working in other Care Homes and Hotel Industry for more than 10 years in Housekeeping. I have very good experience of providing outstanding services.


I am glad that I have joined the team here at Field House, where people are so helpful, and respectful to each other, and do this to provide an excellent service to the residents.


David

David

Job Title: Chef

My name is David and I am one of the Chef’s here at Field House. Having started my carer as a chef in a Restaurant in Kinver, I was then lucky enough to spend two years working in Switzerland. I then returned to England where I worked in Hotels and Restaurants, before having a year out to travel the world. I started at Field House in April 2020 having previously worked in other care settings. I have a great passion for food and seeing the residents enjoying what has been made for them. I completed all my training at Halesowen College. I am now a settled family man who really enjoys working in Care Homes.


Chris

Chris

Job Title: Maintenance

I have been working with property maintenance for several years, previously working in a Manor House in Wiltshire. While there I worked in many areas such as plumbing, electrics, repairs and decorating. I also supported the team overseeing seeing the gardens, and the 20 acres of land. I have recently joined this lovely team and have enjoyed getting to know all the residents.