Visitors welcomed at any time of the day
There is extensive on-site parking
Field House has a Review Score of 9.8 (9.822) out of 10, based on 28 reviews in the last 2 years. Over all time Field House has 73 reviews.
Review from Roger B (Son-in-law of Resident) published on 26 March 2021
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Overall Experience
4.0 out of 5
Reply from Geoff Butcher, Director at Field House
Thank you so much for your very kind review - the staff loved organising your mother-in-law's 100th birthday and were delighted it was such a success. It's also great to hear that all the refurbishment work is being seen so positively - thank you again - very much appreciated.
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Review from Michelle H (Daughter of Resident) published on 23 March 2021
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4.0 out of 5
Field House is located in a beautiful setting, which is a delight to visit, and it has been a relief to see Mum looking so happy and cared for.
Reply from Geoff Butcher, Director at Field House
Thank you so much for your very kind review which the team will very much appreciate. We are looking forwards to expanding the number of visits that can be made and as the weather improves to make full use of the lovely gardens and grounds including the newly created picnic area around the 'rediscovered' tennis court and bowling green.
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Review from Yvonne F (Daughter of Resident) published on 16 March 2021
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5.0 out of 5
Reply from Geoff Butcher, Director at Field House
Thank you so much for your very kind review - I will make sure we pass your compliments to the team at Field House, who I know will be over the moon. They work so hard and they love every piece of feedback! Thanks again.
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Review from Debbie F (Daughter of Resident) published on 11 February 2021
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4.0 out of 5
Reply from Geoff Butcher, Director at Field House
Many thanks for your very kind review - we loved having your mother living at Field House and she is greatly missed by the team who I know will be so grateful for your fulsome praise which makes such a difference to them.
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Review from Teresa H (Niece of Resident) published on 11 February 2021
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5.0 out of 5
Reply from Geoff Butcher, Director at Field House
Thank you so much for your review - it is lovely for the team to get such wonderful feedback especially during these challenging times.
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Review from Sue B (Wife of Resident) published on 8 February 2021
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5.0 out of 5
Reply from Geoff Butcher, Director at Field House
Thank you so much for your lovely review which is so much appreciated - I will be sure to pass it on to the manager and all her team who I know will be delighted. Thanks again.
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Review from Neil D (Son of Resident) published on 27 May 2020
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5.0 out of 5
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Review from Maurice B (Husband of Resident) published on 27 May 2020
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5.0 out of 5
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Review from Diah M (Wife of Resident) published on 12 August 2019
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5.0 out of 5
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Review from Marie C (Civil Partner of Resident) published on 10 May 2019
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5.0 out of 5
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Review from A K (Daughter of Resident) published on 16 October 2018
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4.0 out of 5
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Review from M C (Wife of Resident) published on 20 September 2018
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4.0 out of 5
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Review from Jean G (Wife of Resident) published on 18 September 2018
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4.0 out of 5
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Review from Thelma E (Daughter of Resident) published on 20 August 2018
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5.0 out of 5
He has shown the utmost care, although he was quite independent.
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Review from Kathryn H (Daughter of Resident) published on 4 June 2018
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5.0 out of 5
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Review from Sue R (Daughter of Resident) published on 14 May 2018
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5.0 out of 5
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Review from Sheila B (Wife of Resident) published on 30 April 2018
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5.0 out of 5
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Review from M B (Son of Resident) published on 30 April 2018
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5.0 out of 5
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Review from Jayne W (Daughter of Resident) published on 26 July 2017
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5.0 out of 5
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Review from R P (Partner of Resident) published on 24 July 2017
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5.0 out of 5
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The Review Score of 9.8 (9.822) out of 10 for Field House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 28 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.822 for Field House is calculated as follows: ( (280 Excellents x 5) + (45 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 332 Ratings = 4.822
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Field House is based on 28 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8, which has been reached with 28 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 7 Feb 2024
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 17 Feb 2025
En-suite single and en-suite double (suitable for couple) in beautiful Grade 2 listed house in 10 acres of gardens
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Job Title: Deputy Manager
Joined: 2020
My name is Anna and I am the Manager here at Field House. I came into care just over 8 years ago working in a Care Home for people living with Dementia. In my last place of work I trained and gained the qualifications that enabled me to become a Care Practitioner, I am very proud of this achievement. I came to Field House in April 2020 when the opportunity arose for a Deputy Manager. I always wanted to progress into management from the moment I started in care. I have a great passion for care and strive to ensure the team provide the highest quality care to our residents. Out of work, I like to spend time with my children and love holidays on the beach.
Job Title: Senior Carer
Joined: 2020
I started at Field House in October 2020 as a Care Assistant and was promoted in January 2021. I have 20 years experience in care, and I have my NVQ level 2, and 3 in Health and Social Care.
My role is to administer the residents’ medication safely, as per GP guidelines, and to deliver person-centred care. I love my job, and In my spare time, I enjoy spending time with my family.
Job Title: Senior Carer
Joined: 2017
Hi, my name is Stef, I am one of the Senior Carers here at Field House. I came to work at Field House in January 2017 and have loved working here ever since. I have over 20 years’ experience in the care sector working in a variety of settings. I have a passion for working in Dementia care. Some of my responsibilities involve the administration of medication and leading the care team in delivering exceptional person-centred care. I am one of the Infection Control Health and Safety Champions for the home. I love my job.
Job Title: Team Leader over Nutrition
Joined: 2018
I have been at Field House for 3 ½ years. My previous role was Head Housekeeper. I really enjoyed this but wanted to develop further into care and have more impact on the resident lives.
My role now is overseeing that every resident has a good fluid and nutrition intake. I monitor this, and feed the information back to the team, and support the staff on the floor to achieve this. I also raise any concerns and work with the other Senior Carers to ensure our residents are fully supported.
Job Title: Wellbeing Co-ordinator
Hi I am Dawn. I am excited to bring new activities and fun for the residents. I have worked as a Wellbeing Co-Ordinator before, and I really enjoy my work. I am enthusiastic about supporting residents living with dementia and finding stimulating activities for them to join in with. I will also be looking at bringing in outside entertainment such as singers etc. I am also hoping to engage with the community of Hagley and let them know we support our local villages and gain their support.
Job Title: Head Housekeeper
Joined: 2021
It is my pleasure to join Field House Care Home in March 2021 to give my service and skills which I have acquired through working in other Care Homes and Hotel Industry for more than 10 years in Housekeeping. I have very good experience of providing outstanding services.
I am glad that I have joined the team here at Field House, where people are so helpful, and respectful to each other, and do this to provide an excellent service to the residents.
Job Title: Chef
My name is David and I am one of the Chef’s here at Field House. Having started my carer as a chef in a Restaurant in Kinver, I was then lucky enough to spend two years working in Switzerland. I then returned to England where I worked in Hotels and Restaurants, before having a year out to travel the world. I started at Field House in April 2020 having previously worked in other care settings. I have a great passion for food and seeing the residents enjoying what has been made for them. I completed all my training at Halesowen College. I am now a settled family man who really enjoys working in Care Homes.
Job Title: Maintenance
I have been working with property maintenance for several years, previously working in a Manor House in Wiltshire. While there I worked in many areas such as plumbing, electrics, repairs and decorating. I also supported the team overseeing seeing the gardens, and the 20 acres of land. I have recently joined this lovely team and have enjoyed getting to know all the residents.
