Grange Hill House

516 Bromsgrove Road, Hunnington, Halesowen B62 0JJ
Submit a Review
9.4 29 Reviews
  • Grange Hill House, Halesowen
Grange Hill House is a well established Care Home. It is an adapted property of great character, lovingly renovated to the highest specification.

They are justifiably proud of their enviable reputation for providing a homely atmosphere where residents can enjoy their life in the safe knowledge that the care they receive is to the highest standard.

Grange Hill House is set in several acres of landscaped grounds with flowerbeds, mature trees and lawns, and overlooks the rolling hills of Worcestershire.

It is approached via a private driveway with sufficient car parking for every-day needs.

Show Grange Hill House on the Map

Care Provided by Grange Hill House

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 38 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Other Care Provided
  • Day Care

Good to Know

  • Person in charge
  • Suzanne Wheeldon-Trigg (Registered Care Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (34)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2020

Funding & Fees Guide for Grange Hill House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £950 – £1,500
    • Self-Funded Residential Dementia Care £1,000 – £1,600

  • These prices are only a guideline, please contact Grange Hill House to find out the exact price for your requirements. We do accept residents with solely local authority payment, but only if full fees are paid. Respite rate is daily.
  • (these prices are only a guideline, please contact Grange Hill House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home has no set visiting times, but would ask visitors to avoid meal times.


  • Parking

  • Grange Hill House have a carefully laid out car park for visitors’ use. Sufficient space for twelve cars directly outside the Home.


Grange Hill House Reviews (29)

Total of 29, showing 21-29
9.4

Grange Hill House has a Review Score of 9.4 (9.407) out of 10, based on 7 reviews in the last 2 years. Over all time Grange Hill House has 29 reviews.

Overall Experience

  • 23
  • 6
  • 0
  • 0
  • 0

Date Published

29
2
4
7
22

Review from J E (Niece of Resident) published on 21 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our auntie was treated lovely by all staff and management, nothing was too much trouble. When she passed and prior we were allowed to hold her hand and sit with her, dignity was maintained at all times. This care home is a lovely place, friendly, good food and varied entertainment. I would highly recommend
it. The staff and management are excellent they listen and actor on what you say and any concerns you may have.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ken K (Brother of Resident) published on 9 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister was only there for a short time but, from the first interview with the manager to her last day, every effort was made to make her comfortable and welcome.
Also, very good communications at all times.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Helen W (Daughter of Resident) published on 26 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mom was in Grange Hill House for 4 and a half years and although leaving her own home was a huge wrench, she settled into her new home with the help of her family and the support and care of the staff. On the whole, we were very pleased with the standards maintained at the home and the activities provided
which Mom enjoyed until her mobility and mind deteriorated. We always found the home to be warm, welcoming and comfortable. When Mom had a stroke two weeks before she died she remained at the home and we can't speak highly enough of the care and attention she received from all the staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D F (Son of Resident) published on 26 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The level of care given to my mother during the 10-months that she resided at Grange Hill House could not have been better.
The patience and kindness shown to her in her last days were greatly appreciated.
Also, the meals were of a very high standard, and the surroundings and activities were excellent.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from I M (Son of Resident) published on 30 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother lived ay Grange Hill House for four years. During that time she was always well cared for and made to feel at home. Staff and management made sure that I was always aware of any changes in her condition.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J C (Resident) published on 28 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

After fracturing wrist and leaving the hospital, I moved myself to Grange Hill House care home for a short stay. During this time, everyone involved, both management and carers, gave me very good care and interest.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from N C (Son of Resident) published on 28 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When it comes to having your parent going into a care home, you need to be sure that the care your parent is going to receive; is of the highest possible standard. With Grange Hill House that is exactly what you get. It feels like a normal home, and the staff are more like family members.
It was reassuring
to know that my moms care and her well being were in safe hands. The family never had any concerns with that aspect and felt we made the right decision to place her in this residential care home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C J (Son of Resident) published on 28 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mom spent the last four months of her life at Grange Hill House. From the day she arrived, she was made to feel welcome and part of the family. It is like a family home. All the staff could not be more caring and attentive. This always comes from the top, and the manager is the best.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from V C (Son of Resident) published on 13 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father became a resident of Grange Hill House in August last year and we could not have chosen a better place. From the outset, the management team were very helpful and have continued to support us in all aspects of the process. Dad was warmly welcomed from his initial visit and the staff all made
an effort to get to know him well. The friendly, family atmosphere ensured that he settled very quickly and easily adapted to a new style of living. The setting of this home is enviable, beautifully maintained gardens with wonderful wildlife which adds to the overall atmosphere. Visitors are made very welcome, this extended to being given the opportunity for several family members to visit for Sunday lunch with my father when it was his birthday. After a relatively short few months, I feel that my father is settled, cared for and safe, in an environment which could not be bettered.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.4 (9.407)

Overview of Review Score

The Review Score of 9.4 (9.407) out of 10 for Grange Hill House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.786 for Grange Hill House is calculated as follows: ( (66 Excellents x 5) + (18 Goods x 4) ) ÷ 84 Ratings = 4.786

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.621 Points relating to the number of positive Reviews for Grange Hill House is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6. 7 Positive Reviews ÷ 7.6 = 0.921

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Jan 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet