Honeybrook House

Honeybrook Lane, Franche, Kidderminster DY11 5QS
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7 Reviews
  • Honeybrook House, Kidderminster
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Care Provided by Honeybrook House

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 10 Service Users
  • Primary Care Categories
  • Learning Disability
  • Respite Care
  • Younger Adults
  • Care Offered
  • Asperger Syndrome
  • Autism/ASD
  • Challenging Behaviour/Psychosis
  • Profound & Multiple Learning Disabilities
  • Other Care Provided
  • Independent Living Training
  • Own GP if required

Good to Know

  • Person in charge
  • Thomas O'Neill (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (10)

Facilities

  • Close to Local shops
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Television point in own room
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Honeybrook House Reviews (7)

Over all time Honeybrook House has 7 reviews.

Overall Experience

  • 6
  • 1
  • 0
  • 0
  • 0

Date Published

7
0
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7

Review from M G (Sister of Resident) published on 2 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The manager and team have done an excellent job throughout Covid, trying to keep everyone safe. I am very pleased with the standard of care that my brother receives. I am especially pleased that he has been taken to do activities frequently which I know he enjoys. His keyworker in particular always
goes the extra mile and has an amazing rapport with my brother.

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Review from Ita G (Mother of Resident) published on 15 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the way the staff at Honeybrook House have been excellent with their communications to me during this pandemic, keeping me updated by telephone on any personal issues or general information regarding the pandemic. I also appreciate the regular newsletters that have been personalised
by putting recent photos of my son on the front. I really appreciate this as I have been unable to see my son for a year because of the pandemic. I also must commend the staff for making a special effort to make Christmas special for the residents who were unable to come home, and giving treats. Knowing that my son was enjoying these treats with the other residents has made the situation more bearable.
I also commend the staff for their efforts to prevent Covid 19 transmission in the home. So far, the home has remained Covid free, and this is down to the measures that have been put in place by management and the adherence to these by the staff. Well done all!

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Review from Robert G (Father of Resident) published on 24 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son has been a resident at Honeybrook House for 14 years. During this difficult Covid-19 period we have been kept informed at all times as to our son's well being. We have been greatly impressed by the strategies put in place and the selfless and caring attitude of the staff, led by a Manager
with a professional and enthusiastic approach to dealing with the unprecedented problems that have arisen. We could not wish for a better or safer place for our son to be.

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Review from Josephine M (Mother of Resident) published on 13 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can not fault the service provided by the manager and staff at Honeybrook House. My son has been at this establishment for 9 years, and his needs and requests are always met with a professional approach and great care. I could not ask for a better place for my son to live.

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Review from Derek A (Father of Resident) published on 24 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our son has been a resident of this care home for many years and since the new management has taken over we have seen a marked improvement in both the running of the home and our son's behaviour and quality of life.

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Review from Gabrielle (Mother of Resident) published on 20 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been a resident at Honeybrook House for 12 years. Throughout that time he has received a high level of care and attention. Over a period of 12 years, he has, of course, had a number of key workers. Notwithstanding this, they have always displayed a remarkable insight into his character and
I feel that this reflects on the quality of their training. They consistently demonstrate an enthusiasm and originality when it comes to finding appropriate and stimulating activities for him whilst, at the same time, preserving the routines which are so important to him.

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Review from Carol L (Mother of Resident) published on 20 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been resident at Honeybrook House for 18 months. He has received excellent care at the home in the past few months under the new manager who has led a very talented and caring staff team. They have all made a great effort to meet the needs of my son who has severe learning disabilities, autism
and challenging behaviour. I am especially impressed by the way each service user is treated as an individual and programmes and strategies are set up to address individual needs and desires. The home is well run and relatives input is encouraged and welcomed. Where staff require further training in specific areas, this is addressed and training delivered.

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 21 Mar 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (11)

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Frequently Asked Questions about Honeybrook House

What types of Care is Honeybrook House registered for?

Respite Care, Learning Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Honeybrook House provide?

Independent Living Training & Own GP if required are other types of care provided.

How many Rooms does Honeybrook House have?

There are 10 Single Rooms.

What are the Facilities & Services at Honeybrook House?

Own Furniture if required, Close to Local shops, Near Public Transport, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Honeybrook House to the centre of Kidderminster?

1.5 mile(s) as the crow flies, distance by road may be significantly further.