Housman Court

School Drive, Bromsgrove B60 1AZ
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7.6 32 Reviews
  • Housman Court, Bromsgrove
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Care Provided by Housman Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Sheltered Housing

Good to Know

  • Owner
  • Housman Care Ltd
  • Person in charge
  • Tina Goodwin (Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (30)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022

Funding & Fees Guide for Housman Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,100 – £1,350
    • Self-Funded Residential Dementia Care £1,100 – £1,350
    • RESPITE Self-Funded Residential Care £850 – £1,100
    • RESPITE Self-Funded Residential Dementia Care £850 – £1,100

  • Care packages are individually assessed and costed according to each person's needs. This is reviewed on a monthly basis and the care package adjusted according to changes in needs.
    Fees do not include hairdressing, chiropody, newspapers etc.
  • (these prices are only a guideline, please contact Housman Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Limited parking is available on site. There is also a large car park opposite the court with ample parking for a small fee.


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Housman Court Reviews (32)

Total of 32, showing 1-20
7.6

Housman Court has a Review Score of 7.6 (7.594) out of 10, based on 4 reviews in the last 2 years. Over all time Housman Court has 32 reviews.

Overall Experience

  • 24
  • 7
  • 0
  • 0
  • 1

Date Published

32
2
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28

Review from Clive N (Husband of Resident) published on 17 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

A clean and welcoming place, staff are friendly and helpful. While my wife has struggled to settle, I was asked on a few occasions to sit with her to calm her down, they've cared for and sorted her out and she is now starting to settle and get involved with activities.

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Review from Deborah W (Daughter of Resident) published on 11 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My mom has been a resident for over 2 years as she suffers with dementia. When she was first admitted to the home the care was second to none and thanks to the staff nurturing her she came back from end of life care. However, over the last 6 months, the home has deteriorated drastically. There are never
enough carers resulting in patient neglect. There are no trips organised, few activities and if it wasn't for the kitchen staff there would be no joy for residents. We have had to make the extremely difficult decision to move Mom which is so hard for a dementia patient but we felt we were left with no choice.

Reply from Tina Saunders, Registered Manger at Housman Court

It is with dismay that the staff, residents and families at Housman have read your review, especially as so many made the effort to attend your mother's farewell tea party, to wish her well in her new placement. She will be remembered with great affection as a courteous lady, with exquisite manners. We recognise her move was family decision and recollections as to the antecedent for the move may vary. Residents greatly enjoy the social events at Housman which we record in our "Housman Chronicles". Residents enjoy looking at the plethora of event photographs and seeing themselves taking an active part in the life of their home, which is a place of security. In addition to planned theme nights, there are daily activities, weekly hairdressers, our GP service also visits weekly. Our position at the top of the High Street enables residents to regularly leave the home for shopping trips and visits to the local amenities and places of worship with their families.


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Review from Sue H (Daughter of Resident) published on 5 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has recently passed away at Housman Court, after a three-year stay. The caring staff treated her as if she were a member of their own family. They looked after her every need, and could not have been more kind and helpful. I was always kept fully up to date with her daily life and could pop
in whenever I wanted to see her. Her room was clean and tidy and personalised with her own "treasures" and photos. The laundry staff was excellent and the catering was equally as good, interesting and varied meals were provided, and plenty of tea and cakes! The activities and trips out were suitable for her. I could not have been happier with the care she received and would not hesitate to recommend this home.

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Review from Jennifer L (Daughter of Resident) published on 27 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so happy I found this lovely, homely care home for my Dad. Dad is being looked after very well. His care is tailored to his changing needs and I know he is being looked after by a caring team.
I would recommend you go and visit Housman Court if you are looking for somewhere for a loved one.

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Review from J C (Daughter of Resident) published on 26 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Housman Court Care Home has been our mum’s home for over two years. During that time we have been very happy with mum’s care in the true sense of the word. We have witnessed and received support both emotionally and practically. There have been times when a problem has arisen but there is always someone
to help solve it. The manager has recently given a lot of her time to support the family dealing with NHS bureaucracy. We would recommend Housman Court to anyone requiring somewhere for their relatives. We have seen personally a different home elsewhere so are speaking from experience.

Reply from Christine Taylor, Manager at Housman Court

Thank you so much for your kind words. It is a honour and a pleasure to be chosen to care for your loved ones, as we understand how precious they are to you. We treat all our residents as an extension of our own family. I will share this with the Housman family. Thank you again.


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Review from Jackie D (Daughter of Resident) published on 22 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad has been at Housman Court a short time, we are very happy with the care her is receiving. The home is welcoming and homely, it has been hard as a family seeing him in a home. Dad has never seemed distressed, all the staff are friendly and caring. Dad celebrated his 90th birthday on 4th February,
the staff made his day so special. It meant a lot to my mum thank you all so much.

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Review from David H (Son of Resident) published on 6 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother had always been reluctant to go into care following fathers passing. However once she arrived at Houseman Court she seemed to settle in well and begin to enjoy her new surroundings. Sadly Moms stay was all too brief but while there the staff showed excellent care and support to her. The care
and support showed to the family following Moms passing was nothing short of exemplary. We would highly recommend Houseman Court to anyone.

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Review from Kathryn H (Daughter of Resident) published on 30 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was reluctant to go into care, but her experience was a positive one. The staff are so caring and compassionate not only to the residents but to the family as well. My mum received end of life care there which enabled us as a family to be with her as family and be supported by the staff. I cannot
fault any aspect of their care. As we only experienced a few weeks there some respects were difficult to judge but the most important, care, excellent.

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Review from Isobel (Daughter of Resident) published on 18 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been here for 6 months and the staff have been wonderful and caring from day one. It is a very challenging job at times but they are calm, reassuring, patient, and professional. I feel she is in safe hands, well cared for and any issues they discuss and try to resolve. Members of staff from
receptionist to carers to management are open, honest, and approachable which is so important to build trust and peace of mind for me.

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Review from Jane O (Daughter of Resident) published on 15 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I find Housmans Court to provide a welcoming and homely atmosphere. My mother has a delightful room its clean and personalised with a photograph and my mother's name. I like the opportunities given to the residents to assess, hairdresser, chiropodist, eye care, GP and district nurse all facilities my
Mother has benefited from.
The Manager and Assisted Manager are both very confident, approachable and knowledgeable in the care of my mother who has dementia, this to me is so important and provides an air of reinsurance.
The seniors and care staff are kind, experienced and helpful, always willing to communicate and explain my mother's daily routines and are reassuring if Mom's not had such a good day but celebrating her good days.
Both activities coordinators are wonderful in providing such a wide range of lovely activities and always thoughtful and positive in their encouragement to take part. This included providing a beautifully 90th birthday celebration for my Mother.

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Review from Tracy J (Daughter of Resident) published on 2 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was admitted to Housman Court just over 12 months ago, following a decline in her health. Her dementia has progressed rapidly since her admission. Sadly, she has been declared at End of life following an infection that needed hospital admission. The staff have coped amazing well with the situation
and wanted her to return to them because she should be back at home. All of the staff have been incredibly supportive to us as a family and are wonderful with Mum. They are all kind, caring and patient, showing a real love to the residents they look after, treating them all as individuals.


I want to say a big thank you to all the team at Housman for everything that you do.


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Review from Karen (Daughter of Resident) published on 2 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Always can be relied upon to help Mum. I know she is safe and well cared for. Staff are always pleasant and helpful.
I hope the change of ownership does not impact too greatly on the residents.
I am very happy we chose this care home.

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Review from Dominic H (Son of Resident) published on 1 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Houseman Court for over a year now. She has dementia and has deteriorated quite rapidly in her time at the home, which has been tough for the family. I cannot speak highly enough of the care she has received from every single carer we have seen at Houseman. They care for her like
she's their own mum. They have patience, kindness and compassion. In the summer she was admitted to hospital with a UTI and the hospital withdrew treatment and discharged her for 'end of life" care. Despite not being a nursing home, Houseman were adamant they wanted her to be sent "home" to them. She duly was, and they put the necessary support in place. She has since rallied and although still very poorly she remains at Houseman, where they have done everything to make her as comfortable as they can. We are immensely grateful to the whole team at Housman for the dignity they give Mum and the care and love they show her

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Review from Paul F (Nephew of Resident) published on 1 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good experience. Aunt settled in sell. Caring staff who take time with her. She like puzzles and staff help her. Good activities. Premises need a lick of paint. Food seems fine. Very happy we chose Housman Court

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Review from Josephine B (Wife of Resident) published on 1 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful, caring staff who go the extra mile to make the residents feel relaxed and comfortable.
When visiting the home you are always treated with respect and made very welcome. In fact they are like an extended family and care for you as well.

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Review from Lin W (Friend of Resident) published on 10 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We love visiting our friend in the home. It's like a home from home. Residents are extremely well looked after, staff are very hardworking, caring and welcoming. The home is decorated and furnished to a high standard and there is a very homely atmosphere. We always feel relaxed and comfortable when
visiting and look forward to them very much.

Reply from Kerry Hunt, Operations Manager at Housman Court

Thank you for your kind words, the team very much appreciate your comments and we are pleased you enjoy visiting our home from home.


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Review from Jill R (Daughter of Resident) published on 1 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came to live in this residential home in August 2020 until she passed away in December 2020. I cannot believe the change in my mum in those few months. She went from being untidy and dirty to looking smart and clean. All the things that she couldn’t do at home, because of her dementia, the
wonderful team at Housman Court helped her to do. She put on weight, which we had struggled to do with her in her own home. The most wonderful thing though was the Facebook page where photos are posted showing the residents doing some wonderful things. I never imagined I would see my mum enjoying cooking, exercise classes, playing ball and singing along to her favourite old-time tunes. They take the residents out for day trips and my mum loved these. The staff are so friendly and even though my mum was only there a short time, they always knew my name and made me feel like part of their family.

Reply from Keren Wilkinson, Chief Executive Officer at Housman Court

Thank you for such a wonderful review, I am so pleased that you and your mother felt part of our Amica family, this means such a great deal to all of us.


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Review from Julie W (Daughter of Resident) published on 17 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Our mom has been in Housman Court for 4 years and we can not fault the loving, thoughtful and caring way in which she is cared for. It is very homely and the staff genuinely love the residents. We are proud of the fact they are surviving the current pandemic without a single case and long may it continue.
Well done and thank you for the safe way you have cared for our mom during this unprecedented time.

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Review from Meryl H (Power of Attorney of Resident) published on 15 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

This distant relative had weekly daycare for a number of years whilst living in one of the on-site flats. Following a medical crisis she needed respite care which, in fact, became permanent residential care for the last 3 years. In normal circumstances I visit weekly and take this relative out; I am
made very welcome by staff who always recognise me and update me on any medical or other issues I need to be made aware of. The residents are always clean and tidy and wearing their own clothes. Staff work well as a team and have a "fun" attitude, making the most of any celebration. Because Housman Court is relatively small there is a friendly family feel to the home. Even under the restrictions imposed by the COVID-19 pandemic, we are kept well-informed through FaceBook, Skype etc. My relative appears to be content, well-settled and happy.

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Review from Helen O (Daughter of Resident) published on 30 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been a full-time resident at Houseman Court for nearly a year, before that he went for daycare. The staff are providing excellent care and support for all his needs. He is well looked after and well-fed. The Facebook page they have set up is a lovely way to see updates and photos in this
current situation.

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Current Review Score: 7.6 (7.594)

Overview of Review Score

The Review Score of 7.6 (7.594) out of 10 for Housman Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 3.8 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.8 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 3.844 for Housman Court is calculated as follows: ( (24 Excellents x 5) + (10 Goods x 4) + (1 Satisfactorys x 3) + (10 Very Poors x 1) ) ÷ 45 Ratings = 3.844

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.75 Points relating to the number of positive Reviews for Housman Court is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6. 3 Positive Reviews ÷ 6 = 0.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Jan 2024

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Housman Court

What types of Care is Housman Court registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Housman Court provide?

Palliative Care, Sheltered Housing & Own GP if required are other types of care provided.

How many Rooms does Housman Court have?

There are 30 Single Rooms.

What are the Facilities & Services at Housman Court?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Housman Court to the centre of Bromsgrove?

0.2 mile(s) as the crow flies, distance by road may be significantly further.