The Leys

Old Birmingham Road, Alvechurch, Birmingham B48 7TQ
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9.7 42 Reviews
  • The Leys, Birmingham
The Leys welcomes older residents with physical and mental health needs but not requiring nursing care. At the heart of The Leys' person-centred approach is a simple philosophy endorsed by all of the staff: to provide care the way that they would wish for their own relatives.

The Leys aims to provide care in an environment that looks and feels like a home away from home. They believe this is why most of their residents come to them through the personal recommendations of people who know the home.

Detailed care plans are developed in a fully transparent manner and updated regularly to ensure that the best and most appropriate care is provided for each individual. They welcome the input of family and friends of individuals in their care and welcome visitors at any time.

Visit their Facebook page https://www.facebook.com/theleysresidentialhomealvechurch to get a flavour of daily life at the home.

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Care Provided by The Leys

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 20 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required

Good to Know

  • Owner
  • Dau Care Ltd
  • Person in charge
  • Jeanette Westwood (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (16)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2010

Funding & Fees Guide for The Leys

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,400
    • Self-Funded Residential Dementia Care £1,000 – £1,400
    • RESPITE Self-Funded Residential Care £1,000 – £1,400
    • RESPITE Self-Funded Residential Dementia Care £1,000 – £1,400

  • Prices are dependant on rooms and care needs.
  • (these prices are only a guideline, please contact The Leys to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On-site car park.


The Leys Reviews (42)

Total of 42, showing 1-20
9.7

The Leys has a Review Score of 9.7 (9.733) out of 10, based on 10 reviews in the last 2 years. Over all time The Leys has 42 reviews.

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Review from J C (Son of Resident) published on 12 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident at The Leys for 10 years in June. Couldn't have found a better care home for him. The care and attention from the staff is excellent. It is kept so clean and food always looks very appetising. It is a true home-from-home with a lovely atmosphere and all the residents seem
to get on so well. Would recommend this home to anyone.

Reply from Raj Dau, Director at The Leys

Thank you so much for your wonderful review. We are thrilled to hear that you had such a positive experience with our care home. Our team is dedicated to providing the best possible care and support to all our residents, and it's heartening to know that our efforts have made a difference for you and your loved ones.


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Review from Mark D (Son of Resident) published on 31 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad arrived at The Leys in June 2022 and from the moment he stepped through the door, he was welcomed. The staff have gone above and beyond to make him feel at home. We have always felt that he was really comfortable. Sadly, Dad has now passed away and I will miss seeing the staff as they are all
lovely. Thank you The Leys for making Dad's final years a pleasure.

Reply from Raj Dau, Director at The Leys

Thank you so much. This means a lot to us. I know your father meant a lot to the staff and will be greatly missed.


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Review from S W (Cousin of Resident) published on 12 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been visiting the Leys for a number of years now and find the staff both friendly and caring with attention to resident's needs.

Reply from Raj Dau, Director at The Leys

Thanks so much for your feedback. This means a lot to all of us.


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Review from Martyn R (Power of Attorney of Resident) published on 11 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother spent nearly a decade at this exceptional care home, and it's impossible to express the depth of gratitude our family feels for the extraordinary care and love she received during her time there. The staff went above and beyond in every aspect of her care, providing not just personal
care, but genuine warmth and companionship that brightened her days. Their commitment to her wellbeing undoubtedly prolonged her life and, more importantly, enriched it immeasurably. The team was not just professional but compassionate, treating her like family and ensuring she felt comfortable and cherished every single day. She was nearly 104 when she passed away and I am certain that she would not have reached this age in any other setting. We will forever be grateful for the immense love and dedication shown to my grandmother and would recommend The Leys for anyone looking for a care home for themselves or a relative.

Reply from Raj Dau, Director at The Leys

Thank you so much. This means a lot to us. I know your grandmother meant a lot to the staff and will be greatly missed.


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Review from S G (Daughter of Resident) published on 9 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mom always appears to be well looked after, staff are always kind to her and attentive a well-run home and the staff always welcoming and friendly.

Reply from Raj Dau, Director at The Leys

Thanks so much for your feedback. This means a lot to all of us.


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Review from Maxine R (Daughter of Resident) published on 2 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This small and friendly home is everything I wanted for my mom and more! Every resident is part of "the family" and is treated as such. Each member of staff, from carers to housekeepers to management is kind, compassionate and loving. They are happy to give Mom the affection she craves and cope with
the more challenging aspects of her behaviour with patience and consideration. Nothing is too much trouble. I could not recommend The Leys more highly, and its lovely building and fabulous gardens only add to the whole package.
My mom tells me on every visit how happy she is, and her smile only goes to confirm this. Thank you.

Reply from Raj Dau, Director at The Leys

Thanks so much for your feedback. This means a lot to all of us.


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Review from David E (Son of Resident) published on 21 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been at the Leys for 20 months. The staff are excellent, and my father is treated with dignity. He has a good quality of life as he approaches his later days, and I would recommend this care home.

Reply from Raj Dau, Director at The Leys

Thanks so much for your feedback. This means a lot to all of us.


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Review from Ann M (Daughter of Resident) published on 4 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been here for two years now. The care she receives honestly is the best I have ever seen and my father was in a home too. They are kind, and patient and the residents get to experience so much interaction with each other and the team. My mother can be challenging at times bless her yet
she calls them all darling. They genuinely care about all their residents and put their needs first. The Manager leads a wonderful team by example with her Deputy. I am humbled by their empathy and kindness. The final bonus is the delicious food they receive. Every time I leave I know mom is in the best place with people who truly care for her.

Reply from Raj Dau, Director at The Leys

Thanks so much for your feedback. This means a lot to all of us.


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Review from Anthony O (Son of Resident) published on 19 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Leys Care Home have provided the best possible care and support for my 96-year-old mother. The managers and staff are all excellent, the meals are well-balanced and enjoyable. They provide a variety of activities for the residents to take part in, which affords some physical and mental stimulation
on a group and individual basis. The grounds are well looked after and offer the opportunity to sit outside to enjoy the fresh air and local wildlife. However, the inside is looking a little tired and dated and would benefit from redecoration/refurbishment.

Reply from Amit Midha, Director at The Leys

Thank you for your kind words and your feedback - it is very helpful for us as we are always looking for ways to improve our service.


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Review from D G (Son of Resident) published on 17 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has dementia and moved to The Leys as she was no longer able to live at home by herself. All of the team there are so caring and passionate, creating a home from home environment. The care and support provided for my mum is excellent, despite her illness she is always smiling and happy. It is
a huge relief for me to know my mum is being so well cared for.

Reply from Amit Midha, Director at The Leys

Thanks so much for your kind words. They mean a lot to all of us.


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Review from Julie L (Daughter of Resident) published on 10 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at The Leys now for a couple of years and the care that she is being given is second to none. She has vascular dementia and the staff are amazing with her. I cannot fault this home and the care that my mother is receiving.

Reply from Amit Midha, Director at The Leys

Thanks so much for your feedback. This means a lot to all of us.


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Review from Ann M (Daughter of Resident) published on 1 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This home is what it says on the tin as such it is the home for my mom. The only difference is she has a bunch of angels looking after and caring for her. Thank you, The Leys team.

Reply from Amit Midha, Director at The Leys

Thank you for your very kind words. For the staff at the home, caring for residents like your mum is a vocation, not a job, and as such, it means a lot to all of us to get feedback like this.


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Review from Anthony E (Son of Resident) published on 21 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My review starts from June 2019 to January 2023.
All in all, a very good care home, staff are caring and helpful. Mom's comfort and well-being were always paramount. The care given in her end-of-life situation was outstanding, both to my mother and myself. Very happy to have known all the staff there.

Reply from Amit Midha, Director at The Leys

Thanks very much for your feedback. It means a lot to everyone in the team.


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Review from Robert G (Son of Resident) published on 4 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Never thought my mum would need a care home, but could not be more relaxed with the care and warmth The Leys team provides.

Reply from Amit Midha, Director at The Leys

Thanks so much for your kind words. It always means a lot to us to know that the care we provide is appreciated.


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Review from A O (Nephew of Resident) published on 16 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Home kept very clean and tidy. No smells. The staff were extremely helpful to both ourselves and Auntie.

Reply from Amit Midha, Director at The Leys

Thank you for your kind words. We always welcome feedback, and we always take these on board when looking to see how we can improve the service further.


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Review from Michael O (Son of Resident) published on 10 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mom has been a resident at The Leys since October 2021. The care she has had was and is exceptional; they treat her as if she is part of their own family. Recently, Mom had her 95th birthday there, and all the staff made sure Mom had the best birthday party, even taking some memorable photos and
everyone joining in singing happy birthday. When I leave there, after a visit, it's great to know my mom is safe and sound 24/7. I just can't say enough about all the staff and the excellent food prepared by the chef. Well done. The Leys, top marks to you all.

Reply from Amit Midha, Director at The Leys

Thank you for your kind words. It has been an absolute pleasure to meet your mother. We always want to provide the best care we can, so please do not hesitate to let us know if you have any concerns.


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Review from J L (Next of Kin) published on 7 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We required urgent care for our friend at short notice. We had no hesitation in contacting the manager for assistance as we had previous experience of the care home. The managers went above and beyond to help and our friend was well looked after. Covid observations are followed before anyone can enter
the home. All the staff are welcoming, kind and caring. It is a true home from home - clean, nice food, activities for those that wish to join in and total respect for residents with a more reserved personality, seeking peace and quiet. We would recommend this home and private fees are fair for self-funders.

Reply from Amit Midha, Director at The Leys

Thank you very much for your feedback and your kind words. We really value all feedback.


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Review from Alan B (Son of Resident) published on 22 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent two years in The Leys and during this time, it was the happiest time of her recent life. The care and attention was excellent, the staff treated her with dignity, always providing the necessary help and friendship. I cannot think of any way The Leys could have looked after mom any better.
It really is a caring home with caring people. Full marks.

Reply from Amit Midha, Director at The Leys

Thank you for your kind words. I will always remember her with her bright smile - which used to light up the room.


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Review from Andrew W (Son of Resident) published on 19 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at The Leys for a few years and we have always been very happy with the care she receives. The staff are wonderful and so thoughtful. As my mother's dementia worsens, the carers patience is tested more but they cope so well. My mother always says how much she loves being
there.

Reply from Amit Midha, Director at The Leys

Thanks very much for your feedback. It's great to know that your mother is happy. I always enjoy having a chat with her, when I visit the home.


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Review from Paula M (Niece of Resident) published on 16 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt settled in very well. Staff are excellent. She always looks very happy. Residents are looked after very well, especially during covid.

Reply from Amit Midha, Director at The Leys

Thanks so much for your kind words. It is really nice to know that you're very happy with the care being provided, but you should always know that you should not hesitate to contact us if you have anything you would like to discuss.


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Current Review Score: 9.7 (9.733)

Overview of Review Score

The Review Score of 9.7 (9.733) out of 10 for The Leys is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.733 for The Leys is calculated as follows: ( (94 Excellents x 5) + (20 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 120 Ratings = 4.733

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Leys is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for The Leys

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Frequently Asked Questions about The Leys

What types of Care is The Leys registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Leys provide?

Own GP if required is an additional type of care provided.

How many Rooms does The Leys have?

There are 16 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at The Leys?

Own Furniture if required, Smoking not permitted, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Leys to the centre of Birmingham?

8.6 mile(s) as the crow flies, distance by road may be significantly further.