Matrixcare

369 Worcester Road, Malvern WR14 1AR
Submit a Review
8.8 1 Review
  • Matrixcare, Malvern
Other Care Homes you may be interested in:
Group Logo
Care Homes belonging to The Gables
The Gables
9.9
Group Logo
Care Homes belonging to Astley Hall Care Home
Astley Hall Care Home
9.6
Member Logo
Care Homes belonging to Cavendish Park Care Home
Cavendish Park Care Home
10
Member Logo
Care Homes belonging to Colwall Care Home
Colwall Care Home (Opening soon)
Member Logo
Care Homes belonging to Field House
Field House
9.8
Show Matrixcare on the Map

Care Provided by Matrixcare

  • Type of Service
    • Residential Home
  • Voluntary / Not for Profit Owned
  • For a maximum of 4 Service Users
  • Primary Care Categories
  • Learning Disability
  • Physical Disability
  • Sensory Impairment
  • Younger Adults

Good to Know

  • Person in charge
  • Samantha Brinkworth (Manager)
  • Admission Criteria
    • Male only
  • Room Information
    • Single Rooms (4)
  • Care Home Design/Build
    • Purpose Built: No

Facilities

  • Parking

  • Parking for visitors on the drive in front of the property


Are you the Owner/Manager of Matrixcare? View your Advertising Options

Matrixcare Reviews (1)

8.8

Matrixcare has a Review Score of 8.8 (8.818) out of 10, based on 1 reviews in the last 2 years. Over all time Matrixcare has 1 review.

Overall Experience

  • 1
  • 0
  • 0
  • 0
  • 0

Date Published

1
0
0
1
0

Review from Patricia G (Mother of Resident) published on 21 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My son began his very happy experience just before lockdown. A difficult time for everyone. The staff at Matrixcare made the transition from one home to Matrixcare with ease and obviously care and consideration for my son and I. I was kept informed through the dreadful COVID years and encouraged to
visit within the guidelines all the way through. He has blossomed and become more confident since joining Matrixcare and is less needy of me. A very positive result as I am now in my 70’s! I bless the day I was given details of Matrixcare for a placement for my beautiful son.

Reply from Elaine Hodgin, Head of Marketing at Matrixcare

We are so happy to read your feedback on how the team at Matrixcare look after your son. Developing independence so that people with disabilities are in control of their own lives is one of our goals.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 8.8 (8.818)

Overview of Review Score

The Review Score of 8.8 (8.818) out of 10 for Matrixcare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.818 for Matrixcare is calculated as follows: ( (9 Excellents x 5) + (2 Goods x 4) ) ÷ 11 Ratings = 4.818

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4 Points relating to the number of positive Reviews for Matrixcare is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 4 registered maximum number of service users is 0.8, which has been reached with 1 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Jul 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Matrixcare

What types of Care is Matrixcare registered for?

Learning Disability, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Matrixcare have?

There are 4 Single Rooms.

How far is Matrixcare to the centre of Malvern?

1.7 mile(s) as the crow flies, distance by road may be significantly further.