The Priory Care Home is open 24 hours a day to ensure the safety and well-being of it's residents. However, during certain times, such as late evenings or early mornings, the response to the door may be slightly delayed due to essential care activities. The team appreciate your patience and understanding.
A large car park is available on-site; please ensure the entrance remains clear at all times to allow access for emergency vehicles.
The Priory Care Home has a Review Score of 8.2 (8.167) out of 10, based on 1 reviews in the last 2 years. Over all time The Priory Care Home has 11 reviews.
Review from David P (Son of Resident) published on 15 May 2024
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Overall Experience
5.0 out of 5
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Review from Sandra C (Daughter of Resident) published on 31 May 2022
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Overall Experience
5.0 out of 5
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Review from J B (Friend of Resident) published on 27 January 2022
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Overall Experience
4.0 out of 5
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Review from B J (Niece of Resident) published on 7 December 2021
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Overall Experience
5.0 out of 5
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Review from C G (Friend of Resident) published on 18 July 2019
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Overall Experience
5.0 out of 5
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Review from Anthony B (Son of Resident) published on 25 February 2019
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Overall Experience
5.0 out of 5
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Review from Kevin F (Son of Resident) published on 25 July 2017
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Overall Experience
5.0 out of 5
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Review from Alan B (Son of Resident) published on 21 July 2017
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Overall Experience
4.0 out of 5
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Review from S L (Resident) assisted by family/friend published on 17 July 2017
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Overall Experience
4.0 out of 5
From a relative's point of view, I would like to see more activities taking
Reply from Daniel Johnson, Director at The Priory Care Home
Our activities programme is wide and varied. Our in-house activities include fitness sessions such as Tai Chi and physiotherapy to music, singers, animal antics with various exotic creatures brought in for the residents to pet and hold. Puppet shows, Amateur Dramatics, Pantomimes, therapy dogs, summer fete, fireworks display, Valentines, Easter, Halloween and Christmas Parties and various daily crafts and games. Our External activities include weekly trips out in our minibus to pubs, shops, the safari park, the garden centre and canal boat trips.
We will keep the residents and relatives informed of all activities by displaying a Monthly Calendar in the main corridor.
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Review from B E (Resident) published on 11 July 2017
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Overall Experience
4.0 out of 5
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Treated with Dignity
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Review from M O (Son of Resident) published on 5 July 2017
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Overall Experience
4.0 out of 5
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Care / Support
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Treated with Dignity
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The Review Score of 8.2 (8.167) out of 10 for The Priory Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for The Priory Care Home is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.167 Points relating to the number of positive Reviews for The Priory Care Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6. 1 Positive Reviews ÷ 6 = 0.167
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 21 Aug 2019
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Job Title: Registered Manager
Joined: 2001
Deborah Pritchard, our Registered Manager, is the backbone of The Priory, ensuring that every aspect of the home runs smoothly and to the highest standard. With a keen eye for detail and a deep commitment to excellence, Deborah creates a warm, homely environment where residents feel truly at ease. She works tirelessly to ensure that the care provided is of the highest quality, always putting the needs and well-being of our residents at the heart of everything we do.
Deborah’s exceptional leadership has been recognized beyond The Priory, as she was recently named runner-up for the WMCA Excellence in Care Awards 2024 in the Registered Manager category. This accolade reflects her unwavering dedication to providing outstanding care. Thanks to Deborah’s expertise and commitment, The Priory continues to be a place where residents receive not just care, but a true sense of belonging and comfort.
Job Title: Deputy Care Manager
Joined: 2016
Gemma is our Deputy Manager here at The Priory, and she brings a friendly, approachable presence to the home, making everyone feel at ease. As the right hand to our Registered Manager, Gemma plays a key role in ensuring the smooth running of the home, stepping in to take charge when needed. Her focus is always on supporting the residents and making sure their choices and rights are respected, with an emphasis on maintaining as much independence as possible.
Gemma is also dedicated to providing personal care and health supervision, ensuring that each resident’s care plan is regularly reviewed and updated to meet their needs. She works closely with healthcare professionals to make sure any concerns are promptly addressed and is always available to assist wherever necessary. With Gemma’s warm, attentive approach, you can be confident that you or your loved one will receive the highest level of care and support.
Job Title: Care Assistant
Joined: 2020
Emily, along with all of our dedicated carers, is committed to ensuring that every resident feels happy, comfortable, and as independent as possible. As a care assistant, Emily’s primary role is to provide the care you need while always respecting your personal wishes and encouraging your independence. Whether it’s helping with your morning routine—such as showering, brushing your teeth, or even painting your nails—Emily is here to support you every step of the way. She also takes care of light housekeeping tasks, such as sending laundry to be washed, making or changing your bed, and ensuring your space is neat and tidy.
Throughout the morning, Emily will offer you meals and drinks, and if you’re joining in with daily activities, she’ll be right there with you, providing assistance and making sure you’re engaged and comfortable. Your physical and mental well-being are just as important to Emily as they are to you, which is why she takes the time to connect with you personally. She works closely with the senior staff on duty to ensure that your care is tailored to your individual needs, providing the best possible support.
As the day progresses, Emily will continue to assist with refreshments, mobility, and toileting if necessary, and will help you get ready for bed in the evening. With Emily’s compassionate care and attention, you can feel assured that you are in safe, capable hands.
Job Title: Cook
Joined: 2006
Nicky is one of our talented cooks here at The Priory, and her passion for food truly shines through in every meal she prepares. Not only is she an expert in creating delicious, home-cooked meals, but she also takes great care to ensure that every dish is fresh, nutritious, and tailored to the individual needs of our residents. Whether it’s accommodating special dietary requirements like allergies, diabetes, or soft diets, or offering tasty vegetarian and pescatarian options, Nicky goes above and beyond to ensure everyone’s preferences are met.
In addition to her culinary skills, Nicky maintains the highest standards of cleanliness and hygiene in the kitchen, creating a safe and welcoming environment for all. She also loves to get involved in special events, preparing mouth-watering finger foods for our residents' barbecues, parties, and celebrations throughout the year. At The Priory, we’re lucky to have someone as dedicated as Nicky, whose care and attention make every meal a true highlight of the day.
