Hairdressing and Chiropody is excluded from the weekly fees and occurs an additional cost
Free onsite Parking
Stonebow House has a Review Score of 8.4 (8.375) out of 10, based on 2 reviews in the last 2 years. Over all time Stonebow House has 8 reviews.
Review from P D (Daughter of Resident) published on 3 April 2025
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Reply from Katie Ives, Registered Manager at Stonebow House
Thank you so much for your kind words! We're delighted to hear that your father feels well cared for and respected by our staff. It's wonderful to know that he enjoys the friendly interactions and that you, as a family, have peace of mind about his well-being. We truly appreciate your feedback and will continue to do our best to provide excellent care. If there's ever anything more we can do, please don't hesitate to let us know!
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Review from L M (Daughter of Resident) published on 2 April 2025
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Reply from Katie Ives, Registered Manager at Stonebow House
Thank you so much for your kind words and thoughtful feedback. Our team takes great pride in providing a homely and welcoming environment, and it's heart warming to know that their efforts are making a positive difference.It's wonderful to hear that you've been able to enjoy special moments together as a family, these connections mean so much. We will be sure to pass along your appreciation to our staff, as they will be thrilled to know their dedication is recognised.Thank you again for your support and for being part of the Stonebow House community!
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Review from Patricia K (Daughter of Resident) published on 27 March 2023
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Review from Robin E (Son of Resident) published on 12 August 2020
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Review from Nicola L (Daughter of Resident) published on 24 June 2020
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Review from Catherine H (Daughter of Resident) published on 13 June 2019
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Review from Jayne S (Daughter of Resident) published on 26 April 2017
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Review from Nicola H (Granddaughter of Resident) published on 24 November 2016
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The Review Score of 8.4 (8.375) out of 10 for Stonebow House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 2 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.917 for Stonebow House is calculated as follows: ( (22 Excellents x 5) + (2 Goods x 4) ) ÷ 24 Ratings = 4.917
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.458 Points relating to the number of positive Reviews for Stonebow House is based on 2 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6. 2 Positive Reviews ÷ 6 = 0.333
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 19 Jan 2024
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 17 hours ago
1 upstairs Double en-suite room 6 Downstairs rooms courtyard garden view and country side views
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