Nightingale Court Care Home

11-14 Comberton Road, Kidderminster DY10 1UA
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8.3 18 Reviews
  • Nightingale Court Care Home, Kidderminster
Nightingale Court Care Home is a converted property, having once been three Edwardian Houses. The home has character and original features which adds to its uniqueness.

The Registered Care Manager has been part of the Nightingale Court 'family' for 13 years and along with her staff, strive to make the home a warm welcoming and happy environment for residents, relatives and visitors.

The home has three spacious lounges, a large communal dining room and numerous gardens and outdoor space with sheltered patio areas for residents to enjoy. There is also a hairdressing facility, Library, Sensory Room & in house 'tuck shop' and many more plans for the future.

The team provide personal care and specialist dementia care for the elderly (65 and over), on a long term and short stay basis. Twenty-four-hour cover is provided by a qualified, experienced and committed care team specifically recruited for their sensitivity, dedication and professional expertise in this area of care. All specialist equipment is available.

All Cura Group Care Homes put residents’ choices first, and at Nightingale Court, residents are treated with love, care, dignity & respect. It really is a 'home from home'.

Nightingale Court has a lively social calendar including arts, entertainment, exercise, trips, and events in the home & in the local community.

The home also arranges regular visits from hairdressers, chiropodists, dentists, opticians, local GP’s, and a range of other professionals.

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Care Provided by Nightingale Court Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 43 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care
  • Palliative Care

Good to Know

  • Person in charge
  • Laura Thomas (Care Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (43)
    • Single Rooms with ensuite Wet Room (20)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2016
    • Number of floors: 3

Funding & Fees Guide for Nightingale Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £900 – £1,100
  • (these prices are only a guideline, please contact Nightingale Court Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Nightingale Court Care Home Reviews (18)

8.3

Nightingale Court Care Home has a Review Score of 8.3 (8.273) out of 10, based on 4 reviews in the last 2 years. Over all time Nightingale Court Care Home has 18 reviews.

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Date Published

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Review from Sharon H (Daughter of Resident) published on 24 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad has been at Nightingale Court care home since the 15th March this year.
What I experienced that whole time was nothing short of exceptional. Every single member of staff demonstrated love, compassion, care, consideration, thoughtfulness and dignity. Everyone, particularly the manager and her
seniors, and co-ordinator, the exact same respect to me during every minute of my time in that room where Dad spent his last few days and I can honestly say I felt enveloped by the love that radiated from their care.
The ladies were finishing their shifts and returning in their nightwear when they thought the time was close to be there for Dad and myself. This is above and beyond all expectations and I feel that you should be aware of the incredible dedication to their jobs.
What they do at that Care Home is above and beyond anything I had expected or heard of before. They made an unbearable situation, bearable and I will always be grateful. Thank you to all.

Reply from Laura Thomas, Registered Manager at Nightingale Court Care Home

Thank you so much for your kind words & your review. It means so much to us that you were pleased with the care we gave Dad. It was a pleasure to be able to look after him. He really was 'the best ever'. Even though his time with us was short we have so many memories to treasure forever. He will always be a part of our Nightingale Court family.


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Review from Julie C (Daughter of Resident) published on 26 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident since September 2023 he suffers from dementia and was recently diagnosed with bowel cancer. The managers and all staff are amazing, friendly, caring and supportive and can not do enough for my dad and also me.
I was devastated when Dad went to a home felt guilty and had
thoughts, will he be okay? Would he forget me? Will they cuddle him when he's upset? Managers and staff put my mind at ease straight away.
Called me, and gave me updates on his care when I had a virus and couldn't visit and when I visit they always ask if I'm okay and tell me what Dad's been up to.
Dad ..well he is living his best life, made lots of friends, loves to chat with all the staff and often sits in the manager's office with a cuppa, what more can I ask for? To hear him sing again I know I have chosen the best home. When my mom passed away he became depressed and didn't talk much there has been a big change in him and cannot thank the staff enough.

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Review from Louise F (Niece of Resident) published on 8 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Following a dementia diagnosis and a number of falls at home resulting in spells in hospital, NHS Social worker sourced Nightingale Court Care Home for my elderly aunt (93 years old). The staff are very friendly and the manager is very upbeat and comes across as organised, enthusiastic and proud of
the home. My aunt has settled very quickly in what was a very difficult decision for the family. The social aspects are ideal for my aunt as she is a very friendly lady.

Reply from Laura Thomas, Registered Manager at Nightingale Court Care Home

Thank you for your kind words and review of Nightingale Court. It is an absolute pleasure to look after your aunt. She is very loved. I will be sure to share this review with the staff.


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Review from Sheila G (Daughter-in-law of Resident) published on 12 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

We have tried a number of times to phone the care home and were informed that staff in charge was out. We rang back an hour later to be informed again they were out still, so requested a callback. No answer, so we rang social services, when also ringing the care home again later we were informed that
the staff had finished for the day at 4:30 pm. We feel this shows bad manners when avoiding a ring back from residents' family and this is not the first time this has happened.

Reply from Laura Thomas, Care Home Manager at Nightingale Court Care Home

Thank you for your feedback Sheila. We would like to apologise for the inconvenience caused by our Manager being on annual leave this week. However you may not be aware that yesterday you did speak to one of our Senior Care Assistants who was in charge of our morning shift and our Care Co-Ordinator who was in charge of our afternoon shift when you called back later.
Our Deputy Manager also works 8am til 4pm should you wish to discuss this matter and is available Monday to Friday.
You may also contact the home via email and we will be sure to respond promptly and help with any concerns you may have.


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Review from Noel B (Son of Resident) published on 13 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident for just over ten years, having been diagnosed with Early Onset Dementia, my mother had been at another home previously who were just not equipped to care for my mother correctly and with support from a specialist nursing unit we managed to secure a place at Nightingale Court.
Within a few weeks of being at Nightingale Court, we could see an improvement and she lived comfortably there until she passed in December 2022.
I can not praise the staff there enough, all of the team are incredible.
The care, compassion and respect you held for Mum, and the other residents is something to witness and I am sure the families of all the other residents will agree. Nightingale Court provides a lovely relaxed place for residents to call home at a time when it is so much needed, and the team should be very proud of what they do and how they do it. I can not recommend this place enough. Thanks for everything guys.

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Review from Sheila B (Daughter of Resident) published on 22 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I had cared for my mother for nine years after my father died, but recently it became apparent that I was physically unable to look after her properly, as her mobility was deteriorating and I suffered a knee injury. I, therefore, had to make the heartbreaking decision to organise long-term care. It
was the most difficult and stressful time of my life. We inspected various care homes and were invited to inspect Nightingale Court. After our visit and chat with the management, my brother and I decided to take up their offer of a placement. We are so glad that we did. Everyone has made my mother and the family very welcome. After a few days of settling in, and getting to know my mother's needs, we could see that she was getting used to her room and surroundings and liked all of the staff. This made us feel happier. We can honestly say that all of the staff, without exception, are extremely kind, caring and attentive, and my mother is looked after very well.

Reply from Laura Thomas, Care Home Manager at Nightingale Court Care Home

Thank you Sheila for your kind words, It is such a pleasure to look after mom. She is a lovely lady and is dearly loved at Nightingale Court.


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Review from J A (Daughter of Resident) published on 10 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was admitted to Nightingale Court Care Home following the unexpected passing of my stepfather. The hardest thing I have ever done was leaving mum in Nightingale that day, with people I did not know, knowing that being in care was the last thing she ever wanted.
But from day one the carers and
staff were lovely. There was a very genuine feel about the people and the place and it ticked so many boxes. 10 months on, I like that mum is treated with love and dignity and when she is upset they give her lots of hugs. Mum has her own ensuite room which is always warm. They asked me for mum’s life history so they could get a better feel for her interests. There are 3 lounges, quiet, TV and chatty. It is close to the station and amenities so you can people watch. It is clean and there is a dedicated activities coordinator. I like Luna the Rabbit and that it is safe and secure. There are also lots of other residents for company. It has been a real partnership approach to mum's care. I feel very included.

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Review from Pheobe P (Granddaughter of Resident) published on 15 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan moved into Nightingales 5/6-years ago after struggling at home. All the staff and management were fantastic and accommodating to us as the family. My nan's behaviours have settled, and she always seems very happy in the home. She has some strong bonds with the current staff, and they have all
been very devoted during the pandemic. I wouldn't hesitate to recommend Nightingales to anyone who wants fantastic care for their loved ones.

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Review from Karen K (Daughter of Resident) published on 27 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I dreaded the day when Mom's dementia had got to the point where she was not safe to be living on her own. This was just at the start of the pandemic and Nightingale Court Care Home pulled out all the stops. There was no need for me to have worried. The staff and management were so accommodating and
friendly to Mom and the family, we would not have wanted her to be anywhere else. The team are amazing in our opinion and Mom seems happy and content and safe! I have already and will continue to recommend Nightingale Court.

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Review from Anthony T (Husband of Resident) published on 27 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care staff/cares are excellent with my wife, they go out of their way to make it easy for both residents and visitors
Our 49th wedding anniversary was at the care home and they put on a buffet lunch for both residents and visitors, the lunch was excellent, they went beyond helpful in as much as
they printed some photos of some of our holiday.
My wife really enjoyed it she wouldn't sit down but danced the afternoon away.
I cannot recommend the care hone enough for what they did for us.
I will only recommend it for your loved ones

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Review from Vanessa C (Daughter of Resident) published on 20 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been a resident at Nightingale Court Care Home for 3 years. She settled in quickly thanks to the caring and attentive staff. The home is very clean and staff are always friendly and professional. I would not hesitate to recommend Nightingale Court to anyone looking for an excellent care
home for their relative.

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Review from Noreen B (Stepdaughter of Resident) published on 15 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My stepmother was accepted into Nightingale Court following some difficult behaviour in a previous care home, she has now completely calmed down and is very comfortable in her new home. All of the staff are friendly and kind. It is obvious that my stepmother now has a special bond with her main carer,
which is comforting to us all as she cannot now remember her family. Even through the difficult times of the last eighteen months Nightingale Court have done everything they can to accommodate my father's visits to his wife. The care home may not be “posh” but it has wonderful staff and a homely atmosphere and that is what matters to the residents. I would recommend this care home to anyone.

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Review from Marylyn G (Wife of Resident) published on 15 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been a resident for more than two years and I have found the staff to be very friendly and understanding, nothing has been too much trouble.
Whilst visiting has not been so easy the last 18 months, now things are getting easier I have had no problems making appointments to visit and
the staff have been very diligent with checks before allowing entry.

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Review from Pamela L (Daughter of Resident) published on 14 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum went into Nightingale Court Care Home for two weeks respite in May 2021 and became permanent in June. She settled straight away much to the amazement of my brothers and myself which was a huge relief. The management and staff are very caring and do their very best to accommodate Mum’s needs and
our visits during these very difficult times and restrictions due to the Covid pandemic. I thank you all, you're amazing.

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Review from Sue S (Daughter of Resident) published on 19 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mom is a resident at the Nightingale following a request for emergency respite care, how blessed were we all that The Nightingale was chosen! I can't find a single fault. The manager and all of the staff are excellent, can't do enough to accommodate even the smallest request. My mom has settled
amazingly well which has been a huge relief to all of the family. Mom says that the home is spotlessly clean and she is being treated like 'one of the family'. She's eating everything that is put in front of her and has even gained weight! This sums up this home a treat - it really is home from home. Keep up the good work, you will never know how appreciated it really is!

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Review from Lyn N (Friend of Resident) published on 5 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been impressed by the measures the home has taken during Covid restrictions to keep residents safe and well whilst at the same time enabling family and friends to maintain contact with their loved ones.

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Review from Sue S (Daughter of Resident) published on 19 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic home. My dad was very well looked after. Staff were lovely and caring. Can't recommend Nightingale Court Care Home enough.

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Review from Pauline R (Sister of Resident) published on 7 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister was in Nightingale Court for 5 years, she passed away 1st September 2018 after receiving the best care possible. ALL the staff were so kind and compassionate. Her end of life care was wonderful. Very dignified.T he staff work hard all the time in, sometimes, very stressful situations. 100%
for everything they do, they are all lovely and led by the best manager who leads by example.

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Current Review Score: 8.3 (8.273)

Overview of Review Score

The Review Score of 8.3 (8.273) out of 10 for Nightingale Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.6 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.674 for Nightingale Court Care Home is calculated as follows: ( (38 Excellents x 5) + (3 Goods x 4) + (4 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 46 Ratings = 4.674

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.599 Points relating to the number of positive Reviews for Nightingale Court Care Home is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6. 3 Positive Reviews ÷ 8.6 = 0.349

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Mar 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Nightingale Court Care Home

What types of Care is Nightingale Court Care Home registered for?

Older Person Care, Dementia, Respite Care & Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Nightingale Court Care Home provide?

Palliative Care & Convalescent Care are other types of care provided.

How many Rooms does Nightingale Court Care Home have?

There are 43 Single Rooms.

What are the Facilities & Services at Nightingale Court Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Nightingale Court Care Home to the centre of Kidderminster?

0.4 mile(s) as the crow flies, distance by road may be significantly further.