Teme Court Care Home

Old Road, Lower Wick, Worcester WR2 4BU
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9.8 33 Reviews
  • Teme Court Care Home, Worcester
Independently owned Care Home in a Grade 2 listed building with views of the River Teme, Powick Mill and Malvern hills.

Teme Court provides high-quality residential and Dementia care to residents across the midlands area. Professional staff are on hand 24 hours per day, 365 days per year, delivering a high standard of care to families and residents.

Teme Court is conveniently located on the outskirts of Worcester with easy access to the town centre and local amenities.

Residents can enjoy a varied number of activities, designed with residents in mind. Providing luxury care is at the heart of what they do, however personalisation is encouraged and with the help of the experienced team residents can have their own furniture, photographs and treasured possessions.

The home is partnered with a number of community projects including local nurseries. It has its very own on site hairdresser and podiatry service available at the home. The home has a 5 star kitchen and the dedicated chef manager creates custom menus daily designed to suit all dietary requirements and preferences, regular refreshments and a snack station is in place, hot drinks are always available, spoiling residents with choice.

Visitors are welcome anytime, simply contact the home to arrange a visit.

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Care Provided by Teme Court Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 21 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • Multiple Sclerosis
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Teme Care Ltd
  • Person in charge
  • Danielle Drew (Manager)
  • Admission Criteria
    • Private referrals, Local authority, NHS referrals, Respite, Day care
    • Ages 65+
  • Room Information
    • Single Rooms (21)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Teme Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £875 – £1,200
    • Self-Funded Residential Dementia Care £925 – £1,250
    • RESPITE Self-Funded Residential Care £950 – £1,250
    • RESPITE Self-Funded Residential Dementia Care £995 – £1,300

  • Dependent on needs assessment
  • (these prices are only a guideline, please contact Teme Court Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home does not have any restrictions on visits. Appointments can be made via telephone call to the care home.


  • Parking

  • The home does have a private car park for staff and visitors to use.


Teme Court Care Home Reviews (33)

Total of 33, showing 1-20
9.8

Teme Court Care Home has a Review Score of 9.8 (9.804) out of 10, based on 16 reviews in the last 2 years. Over all time Teme Court Care Home has 33 reviews.

Overall Experience

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  • 8
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Date Published

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Review from Elizabeth B (Friend of Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A close friend and neighbour who I cared for, went into residential care at Teme Court Care Home. He was a bright, intelligent old gentleman, who could no longer cope alone.
He spent his last years before his death with the wonderful, warm and caring staff at Teme Court Care Home.
He enjoyed his time
there, the staff and the food.
I was always treated with kindness and respect when visiting. We went out when possible.
Thank you Teme Court, it meant so much to both of us.

Reply from Danielle Drew, Manager at Teme Court Care Home

Thank you for your kind words, I will be sure to pass this on to the team.


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Review from Deborah F (Daughter of Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our Mum was resident a of Teme Court for 4 years, and the improvements made under new management have been evident. In our family's eyes, the most important aspect of Mum's care has been the Staff, and the Staff at Teme Court have been wonderful in providing loving care, treating Mum with dignity and
respect, and always having a cuddle with her, warm words. Our Mum loved that it was a small home, so it felt intimate and friendly. During the last few days of Mum's life, Staff went above and beyond and supported us as a whole family. They ensured our mum's end was peaceful and pain-free. We cannot thank them enough, and we have valued their care of Mum, making her last few years happy and safe. Thank you.

Reply from Danielle Drew, Manager at Teme Court Care Home

Thank you, it was a pleasure to look after Mum. I will pass on your kind words to our team.


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Review from Elizabeth Mary H (Daughter of Resident) published on 19 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Teme Court has made some really good improvements to the building itself over the last few years, which has made visiting a much more pleasant experience. The team has also improved massively under the management, and they provide fantastic care for my mum. Communication is very good, which I really
appreciate. Thank you.

Reply from Danielle Carswell, Manager at Teme Court Care Home

Thank you for your kind words and thank you for helping us to support your mum. I will be sure to pass on your lovely comments to the staff team.


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Review from G P (Son of Resident) published on 10 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good staff, all very helpful and welcoming, who show obvious care for the residents.

Reply from Sukh Phagura, Director at Teme Court Care Home

Thank you for your review. I will pass on your comments to our hardworking staff.


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Review from G T (Son of Resident) published on 8 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very satisfied with the care received. All the staff are very friendly, excellent.

Reply from Danielle Carswell, Manager at Teme Court Care Home

Thank you for the above review, I will pass on your comments to the team.


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Review from J M (Wife of Resident) published on 4 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

200 words seem not enough to be able to describe Teme Court Care Home. My husband has been in here a few months now, I cannot fault the staff and the management, they work endlessly to provide the very best of care for him and all other residents. Nothing is too much trouble. The level of care in my
eyes is one of the best I've ever seen. Having worked in this line of work myself, I know what to look for and I don't have to look, it's an amazing place.

Reply from Danielle Carswell, Manager at Teme Court Care Home

Thank you so much for your fabulous review; I will be sure to pass this on to the team. It is always a pleasure to read such positive comments.


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Review from Mandy B (Daughter of Resident) published on 28 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved last year. We thought we were going to lose her. The staff is amazing, can't do enough for my mum and the others. They make all the family welcome. They have so much going on to keep Mum's mind busy, she never gets bored. The food is amazing and it is so clean here. The care is amazing!
This is the best place for Mum! Would not send her anywhere else!

Reply from Danielle Carswell, Manager at Teme Court Care Home

Thank you so much for your kind words, it is lovely to hear that we made such a difference to your mum. She's a pleasure to look after.


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Review from M H (Sister of Resident) published on 20 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a retired nurse I was understandably somewhat anxious about my brother's move to a residential home. Teme Court very soon allayed all anxiety. My brother is cared for wonderfully. His very individual physical and mental needs are met with humour, empathy and kindness by staff. He is treated with
respect and recognised as the person he was and that he still shows glimpses of. All the staff members work together as a team to provide my brother with this high level of individualised care. His wife and family are also kept fully informed and involved in all aspects of my brother's care.
The physical building, following the recent renovations, now provides a bright clean and fresh space which supports the comfortable friendly atmosphere of the whole house.
My thanks to all members of the Teme Team for making this possible.

Reply from Danielle Carswell, Manager at Teme Court Care Home

Thank you for your kind words, I will be sure to pass this onto the team, it is a pleasure to look after your brother.


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Review from A M (Son of Resident) published on 2 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Teme Court was undergoing renovations when Mum became a resident. These are complete now and it turned out lovely. The staff are very attentive and welcoming, no one was left waiting for any length of time and meals were varied and plentiful. Modern rooms with newly fitted bathrooms were bright and
functional with stair or lift access to the first floor. The owners were generally always on hand if the staff could not answer a query. No garden access which was a bit of a letdown.

Reply from Sukh Phagura, Director at Teme Court Care Home

Thank you for your review. It was a pleasure looking after your mum and I will pass on your kind words to the team. We are currently working on making our garden more usable for our residents and hope to have this completed by the summer. In the meantime, we have started using our private front courtyard area more and more when the weather allows. Bring on some sunshine!


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Review from D R (Son of Resident) published on 27 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Teme Court Care Home for 3 years now. Over this time she has been consistently looked after courteously and with dignity. Nothing is too much trouble for the wonderful smiley staff, always so helpful, and accommodating. The food provided looks first class with excellent choices different
every day. With my thanks and my family for your first-class care.

Reply from Danielle Carswell, Manager at Teme Court Care Home

Thank you for your kind words, I will be sure to pass this on to the team. Its a pleasure to look after your mum.


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Review from Rosemary R (Niece of Resident) published on 25 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Teme Court Care Home are such an amazing team. I cannot praise them enough for their kindness and caring to my uncle for the years that he was a resident with them. The care home manager and the director were always there to give, not only my uncle but myself also, the support when times
were difficult.

Reply from Sukh Phagura, Director at Teme Court Care Home

Thank you so much for your kind words. Our team work hard to reach the standards that we set and a review like yours makes it all worthwhile.


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Review from G J (Son of Resident) published on 15 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since the appointment of the new manager and new owner, this has changed substantially the management and improvements to the care home from poor to excellent.

Reply from Sukh Phagura, Director at Teme Court Care Home

Thank you for your kind words. I will pass on your comments to the team.


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Review from Patricia W (Friend of Resident) published on 24 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been visiting a friend here for 7 years and has been well cared for. Since a change in management, there is a noticeable difference. There is a happy friendly atmosphere with carers always visible and ready to help. The new decor in the entrance hall and visitors lounge is beautiful. I cannot
comment on activities as my friend does not want to do 'activities'. Always welcomed with a smile when I visit.

Reply from Danielle Carswell, Manager at Teme Court Care Home

Thank you for your kind words, I will be sure to pass this on to the team.


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Review from Stephen H (Son of Resident) published on 2 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

During the 12 months my mother has been a resident at Teme Court she has settled in well, after living in the family home on her own where she was no longer able to cope. Living distant from Worcester I have been provided with the reassurance that she is being well cared for and her varying needs, she
has good days and bad days temperament-wise, is always met, by professional and caring staff. On my phone calls to chat with mum I invariably get a summary of how she has been for the past few days from the staff member before speaking to mum. I have yet to discover anything that is too much trouble for the staff to assist with and appreciate the option when visiting to have a private quiet area in which to spend our time. The Manager and Deputy Manager are always very proactive in keeping me updated on any proposed changes to mum's care plan, as well as their intentions for updates and improvements to the already excellent facilities that Teme Court provides for its residents.

Reply from Sukh Phagura, Director at Teme Court Care Home

Thank you for your kind words. Our staff work hard to meet the standards we have set and your review means a lot to us. I will pass on your feedback to the team.


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Review from Jenny M (Daughter of Resident) published on 2 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Teme Court for almost a year now, and we have always found the staff most helpful, courteous, kind, and caring. Nothing is too much trouble, including booking visits for other relatives who live some distance away when they wish to visit. The Manager and Deputy Manager
in particular always keep me included in any changes to Mum's care plan, outcome of chats with medical staff from the GP Practice, etc. Unfortunately Mum's condition varies but the staff have a good understanding of her needs and mood changes in particular, and deal with her accordingly in a very polite, caring, and nurturing way. The home is always clean and tidy, and is currently undergoing a lot of refurbishment. I would thoroughly recommend Teme Court to anyone looking for a home from home placement for an elderly relative.

Reply from Sukh Phagura, Director at Teme Court Care Home

Thank you for your positive review. Your feedback helps us monitor and maintain the standards which we have set ourselves. Our staff work hard and a review like yours makes it all worthwhile.


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Review from S F (Wife of Resident) published on 13 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Teme Court is always spotlessly clean and 'smell-free'. Staff are most welcoming, efficient and extremely caring, nothing being too much trouble for them. Management and staff are constantly around checking on resident wellbeing and very open to suggestions for improvement and if needed they are done
speedily and efficiently. Ideas for the betterment of residents' comfort and enrichment are ever at the forefront. I would therefore, without hesitation, recommend Teme Court Care Home to anyone with a loved one or relative needing care.

Reply from Danielle Carswell, Manager at Teme Court Care Home

Thank you for your kind words, I will pass this on to the team. We are always grateful for any feedback received.


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Review from Paul S (Day Care) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Contacted the home to ask for emergency help with my wife, management was happy to help me and, even though they did not have an available room, they offered me the option of daycare instead. This has helped us massively as we are not yet ready for full-time care. She is now able to get to enjoy the
home and staff. All staff have been great and she enjoys spending days there for company.

Reply from Danielle Carswell, Manager at Teme Court Care Home

Thank you for your kind words; we are always happy to help where we can. Its a pleasure having you both here at Teme Court.


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Review from T B (Granddaughter of Resident) published on 31 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great care home, amazing, friendly staff that couldn't do enough for us. Would highly recommend it. Very clean and tidy. Always welcome to visit. My Grandad loved it there, even though he didn't want to leave his home.

Reply from Danielle Carswell, Manager at Teme Court Care Home

Thank you so much, I will pass this on to the team. It was an absolute pleasure to look after your granddad. Take care all. Dani and the team.


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Review from L G (Son of Resident) published on 14 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Teme Court now for while, it is never easy to accept any family member having to go into care, however, I must say from the start of the process until the present, the management have been most accommodating, understanding and literally, nothing is ever too much trouble.
All the staff are so supportive and communication is fantastic. As well as having Dementia, my mother also had weight issues but is settled and putting weight on now. This has put us at ease, as a family. The home is currently going through a refurbishment which is very well planned and causing no disruption to the home. We are looking forward to seeing the end result - so much hard work going into it.

Reply from Danielle Carswell, Manager at Teme Court Care Home

Thank you for your kind words, I will pass this on to the team. It's always good to hear positive feedback. Dani and Zoe.


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Review from Karen P (Daughter of Resident) published on 25 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad came to Teme Court for respite as his Dementia was worsening and he was wandering and getting very confused. He has now been assessed as needing full-time residential care and I most definitely want him to stay at Teme Court. They are an amazing group of very caring people, with an extremely
strong, confident and experienced management team. Communication is excellent. Nothing is too much trouble. It is very traumatic having to face putting a parent into care, especially when they do not wish to go but the manager and her team understood all of that and provided amazing support to me and Dad's community support worker. Since he went there, he has settled really well, made friends and interacts with both staff and other residents. I have not seen him this happy in years. He feels safe and there is a good structure, meals and activities. He is never told he has to do things, he gets to make his own choices and he is treated with great respect and dignity.

Reply from Danielle Carswell, Manager at Teme Court Care Home

Thank you so much, we love having Dad and I will be sure to pass your kind words on to the team. Thanks again for your lovely comments and such a heartfelt review.


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Current Review Score: 9.8 (9.804)

Overview of Review Score

The Review Score of 9.8 (9.804) out of 10 for Teme Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.804 for Teme Court Care Home is calculated as follows: ( (148 Excellents x 5) + (36 Goods x 4) ) ÷ 184 Ratings = 4.804

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Teme Court Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 21 registered maximum number of service users is 4.2, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Jan 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Frequently Asked Questions about Teme Court Care Home

What types of Care is Teme Court Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Teme Court Care Home provide?

Palliative Care, Day Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Teme Court Care Home have?

There are 21 Single Rooms.

What are the Facilities & Services at Teme Court Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Teme Court Care Home to the centre of Worcester?

1.8 mile(s) as the crow flies, distance by road may be significantly further.