Teme Court Care Home

Old Road, Lower Wick, Worcester WR2 4BU
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9.8 33 Reviews
  • Teme Court Care Home, Worcester
Independently owned Care Home in a Grade 2 listed building with views of the River Teme, Powick Mill and Malvern hills.

Teme Court provides high-quality residential and Dementia care to residents across the midlands area. Professional staff are on hand 24 hours per day, 365 days per year, delivering a high standard of care to families and residents.

Teme Court is conveniently located on the outskirts of Worcester with easy access to the town centre and local amenities.

Residents can enjoy a varied number of activities, designed with residents in mind. Providing luxury care is at the heart of what they do, however personalisation is encouraged and with the help of the experienced team residents can have their own furniture, photographs and treasured possessions.

The home is partnered with a number of community projects including local nurseries. It has its very own on site hairdresser and podiatry service available at the home. The home has a 5 star kitchen and the dedicated chef manager creates custom menus daily designed to suit all dietary requirements and preferences, regular refreshments and a snack station is in place, hot drinks are always available, spoiling residents with choice.

Visitors are welcome anytime, simply contact the home to arrange a visit.

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Care Provided by Teme Court Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 21 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • Multiple Sclerosis
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Teme Care Ltd
  • Person in charge
  • Danielle Drew (Manager)
  • Admission Criteria
    • Private referrals, Local authority, NHS referrals, Respite, Day care
    • Ages 65+
  • Room Information
    • Single Rooms (21)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Teme Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £875 – £1,200
    • Self-Funded Residential Dementia Care £925 – £1,250
    • RESPITE Self-Funded Residential Care £950 – £1,250
    • RESPITE Self-Funded Residential Dementia Care £995 – £1,300

  • Dependent on needs assessment
  • (these prices are only a guideline, please contact Teme Court Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home does not have any restrictions on visits. Appointments can be made via telephone call to the care home.


  • Parking

  • The home does have a private car park for staff and visitors to use.


Teme Court Care Home Reviews (33)

Total of 33, showing 21-33
9.8

Teme Court Care Home has a Review Score of 9.8 (9.804) out of 10, based on 16 reviews in the last 2 years. Over all time Teme Court Care Home has 33 reviews.

Overall Experience

  • 25
  • 8
  • 0
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  • 0

Date Published

33
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9
16
17

Review from Philip G (Son of Resident) published on 11 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved in here, after a short stay in hospital in 2021. Due to several strokes and falls, it meant he could not live at home any longer. He was made to feel welcome and at home from the start of his care. All the staff went out of their way to make his stay as comfortable as possible and nothing
was too much trouble. When he needed palliative care towards the end of his illness, the staff became like family to us, always ready to communicate and make us welcome. With special thanks to the manager and all the staff.

Reply from Danielle Carswell, Manager at Teme Court Care Home

Thank you for such a lovely review, I will be sure to pass this on to the team, you are always welcome here and it was an absolute pleasure to look after Dad. Take care and we will see you soon.


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Review from Linda H (Daughter of Resident) published on 19 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My lovely mum has been a resident at Teme Court Residential Care Home for two years now. I can't speak highly enough of the staff and management here, they are all so kind and caring, with the safety and wellness of their residents being their main concern. The staff are always easy to contact and are
very approachable. Mum likes living there, she always says she's well looked after. The food is good and there is always something going on. Mum also loves the company and always speaks highly of the staff. I am happy that she is happy, safe and cared for there.

Reply from Danielle Carswell, Manager at Teme Court Care Home

Thank you for your kind words, I will pass them on to the team.


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Review from Linda S (Cousin of Resident) published on 9 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My cousin recently moved into Teme Court in October 2021, having made the decision he was in need of some extra support. It was a big decision to make, knowing he would give up a degree of independence. He need not have worried, the manager and all her staff made him feel very welcome straight away.
They have gone the extra mile to encourage and support his daily trips out on his scooter, (with his agreement to let them know his whereabouts, keeping in touch by phone.) He visits family and friends nearby. The management's sensitive approach, encouraging my cousin's degree of independence has helped him settle in to a caring, warm environment very quickly. The well prepared meals contribute to the high standards of this lovely home. Thank you to all the caring staff for their support and exceptional diligence in keeping their residents safe through the COVID period, with their high standards of safely care in looking after their vulnerable residents.

Reply from Danielle Carswell, Manager at Teme Court Care Home

Thank you for your kind words, I will be sure to pass this on to the rest of the team.


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Review from Hannah M (Daughter of Resident) published on 25 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum recently went to Teme Court for respite whilst she was undergoing an intensive plan to get her back to some level of normality. This came about from several hospital admissions and we needed some help to get her back up on her feet. The staff were supportive, helpful and went above and beyond
to ensure that Mum was happy and that she was eating and drinking enough, on a daily basis. They were very accommodating. The building is old, unique and well presented. The warmth from the staff was natural. Thank you again, we now have our Mum back to a good standard.

Reply from Danielle Carswell, Manager at Teme Court Care Home

Thank you for your kind words; we wish you all the very best. Happy we could help.


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Review from Peter D (Nephew of Resident) published on 10 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle has been here since August, staff are always friendly and welcoming he seems to be really happy here, we can visit regularly in a quiet environment, management are always happy to help and will go the extra mile, he loves the food and is actually eating well since moving in. As a family we
are really grateful for the support we receive.

Reply from Danielle Carswell, Manager at Teme Court Care Home

Thank you for your kind words, I will be sure to let the team know


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Review from Mike G (Son of Resident) published on 1 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mum had to go into care at the end of November 2020, due to dementia and was in Teme Court, until she passed away at the end of July. My sister and I couldn't look around when Mum was admitted due to Covid-19 restrictions but were sent pictures of her room.
Every time I went to see her, she seemed
fine in herself, the staff I met all seemed positive in their outlook and were interacting well with Mum, popping in and out of the meeting room during my visits, to make sure she was okay. Thank you to all the staff at Teme Court for making Mum's final days as comfortable as possible and I take some comfort from knowing she passed away painlessly and peacefully.

Reply from Danielle Carswell, Manager at Teme Court Care Home

Thank you for such a lovely review and your positive comments. I will relay this to the team. Best wishes Dani and Sharon


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Review from Pauline p (Sister of Resident) published on 13 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been there nearly 12 months, she loves it there, all the staff and the manager are lovely and friendly, any concerns are answered, the home is clean and very welcoming, my sister is very happy there and hopes to have many years there. Thanks to you all at Teme Court.

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Review from Diane M (Daughter of Resident) published on 7 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father came here in July and the management and staff have been very helpful with my dad and he has settled in lovely. The care he gets is extremely good and I’m very happy with the way they look after him. Thanks Teme Court - very well done to all who work there.

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Review from Lisa D (Daughter of Resident) published on 28 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been a resident of Teme court for four years and settled well with the support from staff. She feels very well cared for and safe within her environment.
The staff have ensured that they know my mum's likes and dislikes, and also the indicators of her not feeling well, as she would not necessarily
inform them due to her memory.
All of the staff have a friendly demeanour with my mum, and she refers to them as her "friends".
The range of food options are very good catering to likes and dislikes and always offering an alternative, with snacks available during the day.
The housekeeping at the home is excellent, my mum's room is always spotless.


We as a family are very grateful for the continued care and support that is provided to our mum.
Well done to everyone, keep up the good work.


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Review from Donald C (Son of Resident) published on 7 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mother and Father were both residents at a Teme Court for some years when they were well in their 90’s. My Mother didn’t settle well due to ill health and dementia that caused her awful distress. Teme Court managed the situation very well and looked after her till her death aged 97. My Father had
settled very well there and was very content he missed his wife of over 70 years but coped better than my expectations. The staff loved him and always had time for him as he grew more infirm he was more of a challenge but they stepped up the plate and coped and look after him very well until he died aged 101. He was happy there and it showed. His hearing was a big challenge to all but his appetite was always good and he enjoyed his morning biscuits, always saving one for later in case he got hungry. All knew he was failing when his appetite went downhill. He passed away in a place he knew and way content.


Thank you Teme Court for all you care and attention to my Mother and Father.


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Review from Matt P (Son of Resident) published on 16 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The level of care and compassion shown by the staff is excellent. My mum could not have been better cared for, nor treated with more dignity, anywhere else.

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Review from Tony c (Son of Resident) published on 1 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother and I wish to thank all the staff at Teme Court for the quality and unending care that they gave to my Mother, who sadly passed away this month at Teme Court. All Staff were happy friendly and dedicated. Nothing was too much trouble for either my mother or for our family. This will not be
forgotten.
Thank you Teme Court.

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Review from Emma T (Daughter of Resident) published on 28 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff at Teme Court cared for my Mum for over three years with the utmost of care. The manager and staff attended to her every need with respect, dignity and humour.
In her final days, they visited at the hospital to see us and pay their respects.
A small, personal and wonderful care home.

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Current Review Score: 9.8 (9.804)

Overview of Review Score

The Review Score of 9.8 (9.804) out of 10 for Teme Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.804 for Teme Court Care Home is calculated as follows: ( (148 Excellents x 5) + (36 Goods x 4) ) ÷ 184 Ratings = 4.804

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Teme Court Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 21 registered maximum number of service users is 4.2, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Jan 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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