Regents Court

128 Stourbridge Road, Bromsgrove B61 0AN
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6.9 3 Reviews
  • Regents Court, Bromsgrove
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Care Provided by Regents Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required

Good to Know

  • Owner
  • 3A Care (Bromsgrove) Ltd
  • Person in charge
  • Becky Dallimore (Care Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (32)
    • Couples/Companion Rooms (4)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2004
    • Number of floors: 1

Funding & Fees Guide for Regents Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £800 – £1,200
    • Self-Funded Residential Dementia Care £800 – £1,200
  • (these prices are only a guideline, please contact Regents Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
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Regents Court Reviews (3)

6.9

Regents Court has a Review Score of 6.9 (6.946) out of 10, based on 3 reviews in the last 2 years. Over all time Regents Court has 3 reviews.

Overall Experience

  • 2
  • 0
  • 0
  • 0
  • 1

Date Published

3
0
3
3
0

Review from G L (Daughter of Resident) published on 23 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My elderly father has dementia and the team at Regents Court really care about him and look after him even though he can be very difficult at times. My father is comfortable there and enjoys his food and has lots of banter with the caring team.

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Treated with Dignity

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Value for Money

Review from D B (Daughter of Resident) published on 8 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is well cared for, well fed and happy at Regents Court. He is treated with respect and his wishes are always considered. Staff are professional, helpful and friendly. They are respectful of my father and also of our family's wishes. My dad has his own room with an en-suite bathroom. He is
able to maintain some independence while being supported where necessary. Dad is offered activities but doesn’t always want to participate. He and we as a family are happy with the care he receives and I enjoy visiting him and am always made welcome and kept up to date with dad’s care and well-being.

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Review from Rebecca S (Daughter of Resident) published on 22 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

There is literally nothing good about this care home. There is no care in it at all, just removed my Dad. He was not treated with any dignity, often went and he was scruffy, in wet clothes, left in cold rooms with the heating not working. The management team are rude when you reported concerns. It was
only when we were trying to move him and someone sent us to the CQC report did we realise exactly how bad it was there. Seriously do not put your loved ones there.

Reply from The Manager, Manager at Regents Court

We take all complaints seriously at Regents Court and we are sorry that you felt your father didn't receive adequate care during the 12 months that he was here. There was an issue with the heating within certain rooms within the care home and this was rectified within 24 hours. All concerns raised were listened to appropriately and dealt with in a timely manner. Since failings were identified at the recent CQC visit, Regents Court has had a change in Registered manager and recruited a new deputy manager. Management are working closely with CQC and the local authority to ensure compliance in all areas.


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Current Review Score: 6.9 (6.946)

Overview of Review Score

The Review Score of 6.9 (6.946) out of 10 for Regents Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 3.6 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 3.571 for Regents Court is calculated as follows: ( (18 Excellents x 5) + (5 Goods x 4) + (1 Satisfactorys x 3) + (1 Poors x 2) + (10 Very Poors x 1) ) ÷ 35 Ratings = 3.571

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.375 Points relating to the number of positive Reviews for Regents Court is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8. 2 Positive Reviews ÷ 8 = 0.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Nov 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Regents Court

What types of Care is Regents Court registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Regents Court provide?

Own GP if required is an additional type of care provided.

How many Rooms does Regents Court have?

There are 32 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Regents Court?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette & Television point in own room are some of the Facilities & Services.

How far is Regents Court to the centre of Bromsgrove?

0.6 mile(s) as the crow flies, distance by road may be significantly further.