Wythall Residential Home

241 Station Road, Wythall, Birmingham B47 6ET
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8.8 20 Reviews
  • Wythall Residential Home, Birmingham
Wythall Residential Home offers care for older people living with a physical or mental health need, as well as providing respite and day care services. The home has a friendly and warm atmosphere to ensure the time residents spend at the home is pleasurable.

Each resident is treated as an individual and care is taken to ensure their needs are always met. Wythall residential Home allows residents to bring their pets with them if they can make them feel at home.

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Care Provided by Wythall Residential Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 22 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Michelle Essex (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (18)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Last Refurbishment: 2002
    • Number of floors: 1

Funding & Fees Guide for Wythall Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £800 – £900
    • RESPITE Self-Funded Residential Care £800 – £900
  • (these prices are only a guideline, please contact Wythall Residential Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Wythall Residential Home Reviews (20)

8.8

Wythall Residential Home has a Review Score of 8.8 (8.833) out of 10, based on 5 reviews in the last 2 years. Over all time Wythall Residential Home has 20 reviews.

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Review from N L (Niece of Resident) published on 31 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt has been a resident at the home for nearly six months now. I have seen a big improvement since the new manager was appointed. The staff do work extremely hard and are always friendly and welcoming. I do think the residents need more activities and stimulation. It's a long day to be just sitting
in a chair. The manager is however addressing this.

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Review from J B (Daughter of Resident) published on 25 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff were warm, welcoming, friendly to myself, supportive and very attentive to my mother who is a resident. One care assistant, in particular, is lovely.
My mother was well-kempt and clean, she appeared content.
The home environment is welcoming, clean and homely.
The manager and owner were helpful
with their advice. Mom has moved to Wythall Residential Home which is a home-from-home in Bromsgrove.
Wythall is fare superior in care provided.

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Review from F R (Daughter of Resident) published on 4 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father moved here just over two weeks. Staff are very kind, caring and have been supportive. Nice bedrooms with a lovely view of the garden. The food is very good too.

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Review from S C (Daughter of Resident) published on 2 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident of Wythall Residential Home since October 2022. She appears to be finally settled there following weeks of her being agitated. The care has been exemplary and has helped her settle.
The staff are friendly, approachable and any concerns have been resolved.

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Review from L T (Daughter of Resident) published on 30 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident here for six-seven years. From the first moment of looking, we didn't want him to go anywhere else and he loved it too. Like a home from home, small enough for each resident to be treated as an individual, whether that be for food, entertainment, care or anything else. Also
animal friendly, a real bonus. WHen we visit with out dog, he (the dog) visits all the residents and they all have a smile on their faces. Dad is very happy there, they (the staff) all understand him.

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Review from Stuart S (Son of Resident) published on 23 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Wythall Residential Home in December 2021. The home has a friendly environment and all the facilities that you come to expect from a care home. All my mother's needs and support are catered for throughout the day and night by an excellent team of carers who are led by an equally
excellent manager. Meals are of a high standard. There are daily activities which keep my mother and other residents interested. There is an outside garden and seating areas which can be used on warm and sunny days.

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Review from L Y (Daughter of Resident) published on 14 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Wythall Residential Home in September 2020. The home is welcoming, warm, clean and safe with all food, drinks, snacks that Mum wants provided. MUms room is always clean and tidy. The most important thing to me that the team that work at the home. They are welcoming, loving, kind and caring.
Mum is treated with patience, dignity and compassion. The team involve her in activities such as knitting and crafts. The team ensure Mum is always neat, clean and tidy and often paint her nails. Mum's hair is done by a visiting hairdresser. The team get the balance right, between fostering Mum's independence and helping her when needed. Mum has settled well and is happy. I am so thankful that Mum is so well looked after.

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Review from Paul N (Grandson of Resident) published on 31 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It’s a brilliant home with excellent staff. They have been a great support and help to my nan, who has recently been diagnosed with dementia. They take great care of her. Would highly recommend it to anyone.

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Review from Jacki M (Daughter of Resident) published on 31 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in the home for 6 months and in that time has been extremely well cared for, both day and night, by the friendly and caring staff. The home is very clean and Mum has a choice of home-cooked food at mealtimes. She is well stimulated and enjoys the various activities provided such as exercise,
singing and crafts. Services including a hairdresser are also provided on request. The staff are also extremely good at informing families about any issues that may arise and, all in all, it is very reassuring to see Mum relaxed, happy and well cared for.

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Review from Jackie B (Daughter of Resident) published on 14 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely, warm and cosy residential home. The staff are very friendly and always helpful with any questions you need answering.
My mom seems very contented there as she is well cared for, which gives me the satisfaction of knowing that she is safe and being looked after 24/7.
Very clean and well-maintained
home. I'm 100% happy with my mom being in their care. Thank you to every one of you.

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Review from Sharon F (Daughter of Resident) published on 13 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On visits to our mom we find all the staff polite and welcoming always give us an update on moms well being we are always offered a drink it makes it nice to see mom.

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Review from Emma B (Granddaughter of Resident) published on 13 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very positive experience. Clean, homely, friendly, consistent care and routine. Excellent quality and variety of home cooked meals. All staff offer high-quality care and knowledge of residents individual needs.

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Review from Dawn B (Daughter of Resident) published on 13 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After making a very difficult decision to move my mother into residential care, I must say that my fears were completely cleared by the entire staff of Whythall Residential Home. My mother has been looked after to the highest standard and her general health has improved due to this. It is homely, the
atmosphere is happy and all the residents are very settled.

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Review from Susan G (Daughter of Resident) published on 5 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found the staff friendly and efficient and caring. The home is very clean and standards are high. My mother does not want for anything and is happy in her environment. There is not a better home that fits all her needs. Thank you for all of your support at any time of day and night.

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Review from Wendy K (Daughter of Resident) published on 5 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Great now that we have "set the stall" but took us a long time to achieve this.

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Review from Gillian S (Friend of Resident) published on 7 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend is very settled and content. Her health has improved considerably thanks to the care she is receiving. She is treated with great kindness and consideration by all the staff who seem happy and welcoming. A special thank you to them.

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Review from John M (Partner of Resident) published on 23 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since my partner has been at Wythall care home, my partners diagnosed condition of Alzheimers has been very well managed by the manager and senior care staff. Together with the local GP, we have all concluded that 'Anti-Psychotic Drugs' been used on my partner were detrimental to her health, well-being,
posture, mobility, sleeping, ability to eat and drink and speech/communication so they have stopped. The transformation and improvement have been unbelievable. The staff are very aware of signs and behaviour changes and reasons such as U.T.I's. Extremely vigilant and caring towards residents and always looking to improve.

Reply from andrew mcintyre, Home Manager at Wythall Residential Home

Thank you for your valued and honest comment this will be fed back the team.


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Review from Rosie W (Granddaughter of Resident) published on 7 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wythall Residential Home are caring for my grandad - he is very old and on his own. The staff are really kind to him and the manager has gone out of his way to look after my grandad.

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Review from Maragret W (Friend of Resident) published on 5 January 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to the home at Christmas as I'm an old family friend, I do not go often as I live in Wales. The home was festive and the residents seem happy, the staff were having a sing along with residents, one carer was dancing with a female resident which was lovely to see also the new manager introduced
himself to me and he was a breath of fresh air and very knowledgeable. My relative is very fond of him. The home was very clean and it had new furniture and looked wonderful, well done lovely home !

Reply from Andrew McIntyre, Manager at Wythall Residential Home

Many thanks for your feedback and lovely comments.


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Review from Liz D (Daughter of Resident) published on 17 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

WRH provides a homely atmosphere/environment with caring staff who look after the welfare and dignity of the residents to a high standard.

Reply from Yvette Ski, Office Admin at Wythall Residential Home

Thank you for your kind comments. Andrew McIntryre, Manager


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Current Review Score: 8.8 (8.833)

Overview of Review Score

The Review Score of 8.8 (8.833) out of 10 for Wythall Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.333 for Wythall Residential Home is calculated as follows: ( (26 Excellents x 5) + (30 Goods x 4) + (3 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 60 Ratings = 4.333

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.5 Points relating to the number of positive Reviews for Wythall Residential Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 22 registered maximum number of service users is 4.4, which has been reached with 5 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Sep 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Sarah

Sarah Grout

Job Title: Manager

Joined: 2003

I have worked for Magna Care Group for over 20 years across all homes, I've worked my way up from a carer to manager, after caring for close family members.


I'm very passionate about my career, and caring for others. I ensure a resident-centred approach is applied at all times.
I have NVQ Levels 2, 3 and 5. With other training, including safeguarding, medication, and
dementia.


Frequently Asked Questions about Wythall Residential Home

What types of Care is Wythall Residential Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Wythall Residential Home provide?

Day Care & Own GP if required are other types of care provided.

How many Rooms does Wythall Residential Home have?

There are 18 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Wythall Residential Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Wythall Residential Home to the centre of Birmingham?

7.2 mile(s) as the crow flies, distance by road may be significantly further.