Brooke House

Woodhill, Morda, Oswestry SY10 9AS
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9.6 9 Reviews
  • Brooke House, Oswestry
Brook House Care Home is located in the lovely village of Morda, just outside of Oswestry and close to the England and Wales border.

The team provide high quality care for up to 32 adults and are able to care for a wide range of needs including dementia, physical disabilities and old age. Care is delivered in line with a carefully designed and personalised care plan, ensuring each resident receives the care they need.

The home offers comfortable and homely living, with en suite facilities in most rooms, lovely gardens to enjoy, and welcoming living areas on the inside. Residents are encouraged to socialise, whether that be through the planned activities or just a cup of tea watching TV. Privacy is also respected for residents who prefer peace and quiet, and there are plenty of areas for some down time. Family are encouraged to visit whenever they wish, and each room has a phone point to encourage regular communication with loved ones.

If you'd like to visit the home and meet the team, please get in touch.

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Care Provided by Brooke House

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 32 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Offered
  • Cancer Care
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required

Good to Know

  • Owner
  • Brooke House Care Ltd
  • Person in charge
  • Sian Edwards (Manager)
  • Admission Criteria
    • Self Funding and Local Authority
    • Ages 65+
  • Room Information
    • Single Rooms (30)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 2

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access

Brooke House Reviews (9)

9.6

Brooke House has a Review Score of 9.6 (9.568) out of 10, based on 8 reviews in the last 2 years. Over all time Brooke House has 9 reviews.

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  • 2
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Date Published

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Review from Simon W (Power of Attorney of Resident) published on 18 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend says she likes living here. The staff are kind and nice to her. The meals she says are good and the food is plenty for her appetite. Her room is clean and the furnishings and carpets are of good quality. She says she is well looked after.

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Review from Margaret E (Wife of Resident) published on 13 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone is very helpful and thoughtful. Care is first class.

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Review from Julie D (Daughter of Resident) published on 7 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been very happy at Brooke House. She has settled in very well. The management and staff are all very helpful and friendly and nothing is too much trouble for them. The care Mum receives is excellent.

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Review from Debra A (Niece of Resident) published on 2 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brooke House is a well-run, clean and tidy home that serves good homemade food. It is set in beautiful surroundings and my aunt enjoys a walk and sit outside in the summertime. My aunt has been quite poorly lately and suffers with dementia, all the staff and management have been fantastic to her and
spend a lot of time talking and sitting with her. My aunt has settled well at Brooke House and genuinely likes living there.

Reply from Claire Douglas, TBC at Brooke House

Brooke House is very fortunate to have beautiful surroundings, we aim to host some summer events for all residents and families to enjoy. I am pleased your aunt is happy at Brooke House.


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Review from David K (Son of Resident) published on 2 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is extremely happy here. My sisters and I are therefore very happy. All the staff/team looking after my mother are great. Thank you for your kindness.

Reply from Claire Douglas, TBC at Brooke House

Thank you for the kind words, I will pass this on to all the staff.


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Review from Colin E (Son of Resident) published on 29 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident for fifteen months now and her health and well-being has improved during her stay. She enjoys the food and all the staff really seem to care. The home is always clean and the grounds are immaculate.
The administrative staff are always helpful and easy to deal with.

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Review from Cora S (Resident) assisted by family/friend published on 14 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's 24-hour care. I have a nice en-suite room and good communal facilities. There are a lot of activities and tribute acts. There is usually something on each day. Staff and residents are very friendly. Food is excellent and the choice is good. The setting is superb with plenty of external seating.
I have everything I need and I'd recommend to others.

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Review from Anne R (Daughter of Resident) published on 5 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was only in the home 5 weeks but the love and care all the staff gave her was incredible not only did they care for her but the support the gave me was wonderful. Unfortunately, my mum passed away very peacefully in her sleep. I cannot express what a wonderful place Brook House is thank you to
everyone for the care you gave our family.

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Review from Jane W (Daughter of Resident) published on 1 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum had to go into a care home for respite, in January 2021 following an operation. It was to be for a few weeks until she was back on her feet. Within a few weeks she decided that she was perfectly happy in Brook House and would like to stay!
Mum is enjoying her time there.
We were very pleased
that she felt so well looked after and made to feel very comfortable, that she decided to stay.
The staff have been very supportive to Mum and our family during these difficult times.

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Current Review Score: 9.6 (9.568)

Overview of Review Score

The Review Score of 9.6 (9.568) out of 10 for Brooke House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.768 for Brooke House is calculated as follows: ( (74 Excellents x 5) + (20 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 95 Ratings = 4.768

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for Brooke House is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 32 registered maximum number of service users is 6.4, which has been reached with 8 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Brooke House

What types of Care is Brooke House registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Brooke House provide?

Day Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Brooke House have?

There are 30 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Brooke House?

Own Furniture if required, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Brooke House to the centre of Oswestry?

2.4 mile(s) as the crow flies, distance by road may be significantly further.