Cliffdale Care Home

Shrewsbury Road, Pontesbury, Shrewsbury SY5 0QD
Submit a Review
8.2 4 Reviews
  • Cliffdale Care Home, Shrewsbury
Other Care Homes you may be interested in:
Missing logo
Care Homes belonging to Park House Nursing Home
Park House Nursing Home
9.5
Group Logo
Care Homes belonging to The Willows
The Willows
Member Logo
Care Homes belonging to Roden Hall Care Home
Roden Hall Care Home
9.9
Group Logo
Care Homes belonging to Sedgley Court
Sedgley Court
9.9
Member Logo
Care Homes belonging to St Georges Park Nursing Home
St Georges Park Nursing Home
10
Member Logo
Care Homes belonging to Hendra House Residential Home
Hendra House Residential Home
10
Show Cliffdale Care Home on the Map

Care Provided by Cliffdale Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 27 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Owner
  • Cliffdale Ltd
  • Person in charge
  • Tamiko Hanmer (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (19)
    • Couples/Companion Rooms (4)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2018

Funding & Fees Guide for Cliffdale Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £946
  • (these prices are only a guideline, please contact Cliffdale Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
  • Parking

  • There is a small car park to the front of the house.


Are you the Owner/Manager of Cliffdale Care Home? View your Advertising Options

Cliffdale Care Home Reviews (4)

8.2

Cliffdale Care Home has a Review Score of 8.2 (8.185) out of 10, based on 1 reviews in the last 2 years. Over all time Cliffdale Care Home has 4 reviews.

Overall Experience

  • 4
  • 0
  • 0
  • 0
  • 0

Date Published

4
0
0
1
3

Review from Tom K (Nephew of Resident) published on 3 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In my experience, Cliffdale Care Home is staffed by professional, caring people from top to bottom.
Communication is very good.
My uncle is in a good, safe and caring environment.
He is always clean, warmly dressed and comfortable when I visit.

Reply from Tamiko Hammer, Manager at Cliffdale Care Home

Thank you for your lovely review. we are really pleased you are happy with the care provided at Cliffdale.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Susan H (Daughter of Resident) published on 10 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum was a resident here from late 2019 to November 2021.
The first time my sister and I met the manager and deputy at our mum's residence, we knew that this was the place for her.
The fact that they are so caring, speaking to our mum was enough.
When we visited her for the first time, we did
notice the homely environment that was created.
The palliative care that was given to her in the last few months of her life was second to none.
Our mum was very feisty, and the clever ways they approached that was only to be admired.
Mum loved the food and enjoyed breakfast bacon and eggs.
She seemed to have a good relationship with the staff, which was lovely to see.
We always could see that there was always time to attend to the little things that were so important to our mum.
They always had time to speak to us, and nothing was too much trouble.
We would highly recommend Cliffdale Care Home as a comfortable, caring and enjoyable place for loved ones.

Reply from Tamiko Hammer, Manager at Cliffdale Care Home

Thank you so much for such a lovely review; it was an absolute pleasure to care for your mum.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lynn Y (Daughter of Resident) published on 18 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was really happy here and the staff are so caring and competent. The team always made time to talk to me about how Mum was getting along in the home and the bond between residents and the staff was clearly warm loving and caring.
Cliffdale is a lovely, large rambling home and radiates a feeling
of homeliness and I always felt that nothing was too much for the team to do for Mum, being a resident made Mum's latter years comfortable and removed that risk of loneliness that can happen to older people. She always had the choice to engage with the other residents or spend time alone as she wished and she loved the food (especially the breakfast porridge). Thank you for all you did for her and I would recommend Cliffdale to anyone looking for residential care.

Reply from Tamiko Hanmer, manager at Cliffdale Care Home

Thank you so much for the lovely review of our home. It was always a pleasure to be in your mum's company and we all loved her great sense of humour. Best wishes from everyone at Cliffdale Care Home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jeanette J (Daughter of Resident) published on 14 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring, very good communication between home staff and relatives, nothing is to much trouble and staff are very approachable.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 8.2 (8.185)

Overview of Review Score

The Review Score of 8.2 (8.185) out of 10 for Cliffdale Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Cliffdale Care Home is calculated as follows: ( (10 Excellents x 5) ) ÷ 10 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.185 Points relating to the number of positive Reviews for Cliffdale Care Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4. 1 Positive Reviews ÷ 5.4 = 0.185

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Apr 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Cliffdale Care Home

What types of Care is Cliffdale Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Cliffdale Care Home provide?

Day Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Cliffdale Care Home have?

There are 19 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Cliffdale Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Cliffdale Care Home to the centre of Shrewsbury?

6.7 mile(s) as the crow flies, distance by road may be significantly further.