We assess each resident that is looking for care and tailor all fees to ensure we can effectively meet their individual care needs and choices.
Ditton Priors Care Centre has a Review Score of 9.5 (9.516) out of 10, based on 8 reviews in the last 2 years. Over all time Ditton Priors Care Centre has 19 reviews.
Review from Karen H (Daughter of Resident) published on 10 December 2024
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Review from M F (Stepson of Resident) published on 6 November 2024
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Reply from Alison Bailey, Registered manager at Ditton Priors Care Centre
Thankyou for your review of our home, its very kind of you.
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Review from J D (Daughter of Resident) published on 1 November 2024
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Reply from Alison Baylis, Registered manager at Ditton Priors Care Centre
Thank you for your kind words, it is a pleasure to have your mom with us.
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Review from C C (Sister of Resident) published on 9 August 2024
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Reply from Alison Bailey, Registered manager at Ditton Priors Care Centre
Thank you so much for your response I will pass this information on to all the staff.
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Review from H B (Husband of Resident) published on 7 August 2024
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Reply from Alison Baylis, Registered manager at Ditton Priors Care Centre
Thank you for your feedback, your comments are very much appreciated and I will pass them on to all the team
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Review from Sue H (Daughter of Resident) published on 28 May 2024
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Reply from Alison Baylis, Registered manager at Ditton Priors Care Centre
Thank you very much from everyone here at Ditton Priors for your kind words.
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Review from Joanne W (Daughter of Resident) published on 18 December 2023
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Review from S G (Son of Resident) published on 17 May 2023
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Reply from Juliet Peall, Regional Manager at Ditton Priors Care Centre
Thank you for taking the time to provide a review about the service you and your mother have experienced at Ditton Priors. What a smashing compliment to the kitchen team from someone who is in the trade. We strive for excellent care and the team will be so pleased that their dedication is recognised with such lovely words.
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Review from David G (Son of Resident) published on 24 June 2022
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Reply from Deborah Ferris, Registered manager at Ditton Priors Care Centre
Thank you, David, for the kind review, it was a pleasure caring for your dad and we will welcome him back if he ever requires respite in the future.
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Review from D T (Respite Resident) published on 24 June 2022
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Reply from Deborah Ferris, Registered manager at Ditton Priors Care Centre
Diana, it was an absolute pleasure having you stay with us, extremely happy you enjoyed your stay and the bacon sandwiches. You will always be welcomed back.
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Review from Barbara C (Daughter of Resident) published on 26 May 2022
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Reply from Chris Harpham, Regional Manager at Ditton Priors Care Centre
Thank you, Barbara, for your feedback, your comments are very much appreciated and I will pass them on to all the team.
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Review from Gordon I (Respite Resident) published on 12 January 2022
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Reply from Deborah Ferris, Registered manager at Ditton Priors Care Centre
Hi Gordon,
Thank you for your feedback, your comments are very much appreciated and I will pass them on to all the team. I'd like to say what a pleasure it was to have you here at Ditton Priors Care Centre and I'm glad you enjoyed your time here. If you are in need of a break, Gordon, please feel free to contact us, you will always be welcomed back.
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Review from Sarah S (Daughter-in-law of Resident) published on 23 August 2021
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Reply from Deborah Ferris, Registered manager at Ditton Priors Care Centre
Thank you for your kind words, we are so happy that your mother-in-law has settled and is happy.
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Review from Margaret D (Wife of Resident) published on 26 May 2020
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Reply from Peter Davies, Recruitment & Training Manager at Ditton Priors Care Centre
Thank you for your wonderful review and your continuing support. Stay safe and we hope to see you very soon!.
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Review from N A (Son of Resident) published on 1 November 2019
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Review from Jayne R (Daughter of Resident) published on 11 April 2019
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Review from Lynne W (Daughter of Resident) published on 6 February 2019
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Review from Graham (Husband of Resident) published on 1 October 2018
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Review from Jan R (Daughter of Resident) published on 28 July 2017
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The Review Score of 9.5 (9.516) out of 10 for Ditton Priors Care Centre is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 8 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.716 for Ditton Priors Care Centre is calculated as follows: ( (73 Excellents x 5) + (17 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 95 Ratings = 4.716
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.8 Points relating to the number of positive Reviews for Ditton Priors Care Centre is based on 8 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 23 registered maximum number of service users is 4.6, which has been reached with 8 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 14 Dec 2023
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Job Title: Home Manager
Alison is our brilliant home manager for Ditton Priors. She is very experienced and passionate about delivering first-class care to all our residents.