Ellesmere House

Church Hill, Ellesmere SY12 0HB

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5 Reviews

Ellesmere House, Ellesmere

Care Provided by Ellesmere House

Primary Care Categories
Dementia
Mental Health Condition
Older Person Care
Physical Disability
Respite Care
Younger Adults

Care Types Provided
Dementia Residential Care
Residential Care
For a maximum of 28 Service Users
Privately Owned

Dementia Care Types
What are the different dementia care types?
Mild Dementia
Moderate Dementia
Advanced/Complex Dementia

Care Offered
Alzheimer's
Bariatric Care/Obesity
Bipolar/Manic Depression
Cancer Care
Cerebral Palsy
Challenging Behaviour/Psychosis
Colitis & Crohn's Disease
COPD/Pulmonary Disease
Epilepsy
Hearing Impairment
Huntington's Disease
Korsakoff Syndrome
Motor Neurone Disease
Multiple Sclerosis
Muscular Dystrophy
Neuropathic
Orthopaedic
Parkinson's Disease
Prader-Willi Syndrome
Profound & Multiple Learning Disabilities
Schizophrenia
Speech Impairment
Spina Bifida & Hydrocephalus
Stroke
Visual Impairment

Other Care Provided
Convalescent Care
End of Life Care
Own GP if required
Palliative Care

Good to Know

Group/Owner
BestCare Ltd

Person in charge
Alisha Chavda (Registered Manager)

Local Authority / Social Services
Shropshire Council ( click for contact details)

Admission Criteria
- Pre admission assessment complete by the care home required.
- Ages 18+

Room Information
- Single Rooms (28)

Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2010
- Number of floors: 3

Funding & Fees Guide for Ellesmere House

Funding Types Accepted
Self funding (Private)
Local Authority with Top-Up

Weekly Charges per Person
- Self-Funded Residential Care £950 – £1,000
- Self-Funded Residential Dementia Care £985 – £1,200
- RESPITE Self-Funded Residential Care £950 – £1,000
- RESPITE Self-Funded Residential Dementia Care £985 – £1,200
(these prices are only a guideline, please contact Ellesmere House to find out the exact price for your requirements)

Facilities

Close to Local shops
Gardens
Lift
Pet Friendly (or by arrangement)
Residents Internet Access
Television point in own room
Wheelchair Access

Visiting
All visitors a required to sign in and out.

Parking
Car Park located half way up Church Hill on the left hand side. The front door is located at the bottom of the hill so once parked please walk back down the hill towards the main road.

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Review from Mandie B (Daughter of Resident) published on 2 July 2021
Submitted via Website • Report

Overall Experience

My mother was beautifully cared for and had her independence facilitated and her dignity protected. She rallied health-wise during the first two years at Ellesmere House and was well protected during the Covid months until her demise, at the age of 94 in May 2021.

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Review from Susan J (Daughter of Resident) published on 25 June 2018
Submitted via Website • Report

Overall Experience

I couldn't praise this care home enough. My dad was wonderfully and kindly cared for during his 2 years as a resident there. I was surprised to read comments from previous reviews regarding the building. It is an old characterful property but it is safe for the residents and surely the level of care

and kindness given is more important than sterile surroundings. Safeguarding is important to the home; as an example, when my dad's mobility worsened, the home took the initiative and suggested that he be moved to a room on the ground floor. Regular activities are scheduled for the residents. They aren't compulsory but participation is encouraged and sessions are usually timetabled for quieter times during the day. The food is wonderful - our visits usually coincided with lunch or tea time. The Manager or one of the staff kept us updated with any health issues and towards the end of my dad's life with updates on his situation. We are so grateful he ended his days there.

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Review from S W (Granddaughter of Resident) published on 10 July 2017
Submitted via Website • Report

Overall Experience

Avoid until major changes are made. They were fantastic at the end but not good enough during the very short stay.
There were some lovely staff but not all. Night staff are lovely.

Need more activities as I only ever witnessed them doing 2 over the time of stay.
They wake up, sit in the lounge

and stay there still bed time and it's the same every day so more outings needed too.

Doors need fixing as well as draws and handles.

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Review from Mary D (Daughter of Resident) published on 24 April 2017
Submitted via Website • Report

Overall Experience

I have read the reviews on site and when the heating went down this home did everything to accommodate the residents, they had heaters in bedrooms and in the lounge the residents had blankets, my mum was quite warm and comfortable and you can not give water bottles to some residents as they would have

opened them and burnt themselves so water bottles could not be an option, this home looks after their residents well and 4 meals a day and snacks in between you could not wish for a better home or care for family member

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Review from Pauline S (Wife of Resident) published on 21 April 2017
Submitted via Website • Report

Overall Experience

This home is not a suitable care home for anyone with challenging behaviour, Alzheimers or dementia. The house is an old building which is totally unsafe for anyone suffering from these problems. Staffing levels are not sufficient to monitor residents safely. In addition, some of the staff are ill-trained

in dementia care. The garden is very neglected and not safe or secure for residents. In February the central heating boiler broke down and residents, some of them very frail and vulnerable were without central heating and hot water for 12 days. A shameful and unacceptable situation for residents and something that should have been addressed far sooner by the owners of the care home.

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Cleanliness

Treated with Dignity

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Performance

Care Quality Commission (CQC) Rating

Date: 1 Jun 2019

Overall
Good

Caring
Good
Effective
Good
Responsive
Good
Safe
Good
Well-led
Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Ellesmere House

What types of Care is Ellesmere House registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Ellesmere House provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Ellesmere House have?

There are 28 Single Rooms.

What are the Facilities & Services at Ellesmere House?

Pet Friendly (or by arrangement), Close to Local shops, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ellesmere House to the centre of Ellesmere?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

Ellesmere House

Care Provided by Ellesmere House

Good to Know

Funding & Fees Guide for Ellesmere House

Facilities

Ellesmere House Reviews (5)