This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
Barchester Field House Care Home has a Review Score of 9.9 (9.854) out of 10, based on 27 reviews in the last 2 years. Over all time Barchester Field House Care Home has 72 reviews.
Review from Jane G (Daughter of Resident) published on 13 March 2025
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Overall Experience
5.0 out of 5
Reply from Paula Wiggan, Manager at Barchester Field House Care Home
Thank you so much for your review, your mom and yourself always bring a laughter and smiles to the home we enjoy every moment of providing her care.
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Review from L W (Daughter of Resident) published on 24 December 2024
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Overall Experience
4.0 out of 5
Reply from Paula Wiggan, Manager at Barchester Field House Care Home
Thank you so much for your kind review, we enjoy every moment of having Mom in the Field House family and listening to her wonderful stories.
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Review from John A (Friend of Resident) published on 14 November 2024
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5.0 out of 5
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Review from Deborah B (Friend of Resident) published on 13 November 2024
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5.0 out of 5
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Review from Deborah Y (Daughter of Resident) published on 5 November 2024
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Overall Experience
5.0 out of 5
Reply from Paula Wiggan, Manager at Barchester Field House Care Home
Thank you for your kind review and thank you for being a supportive member of the Field House family, we always look forward to your visits as much as your dad. You bring happiness and laughter to our happy home.
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Review from Clare H (Daughter of Resident) published on 30 October 2024
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Overall Experience
5.0 out of 5
Reply from Paula Wiggan, Manager at Barchester Field House Care Home
Thank you so much for your kind review. We love every moment of having your father and his loving daughters within our Field House family, we look forward to every visit and the laughter that will be shared.
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Review from G H (Friend of Resident) published on 29 October 2024
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Overall Experience
5.0 out of 5
Reply from Paula Wiggan, Manager at Barchester Field House Care Home
Thank you so much for your kind review, we always look forward to welcoming guests into the home and you are very much a prt of the Field House family. You bring joy and laughter to the home with every visit.
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Review from E S (Friend of Resident) published on 28 October 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Paula Wiggan, Manager at Barchester Field House Care Home
Thank you so much for the lovely review. We, at Field House, really enjoy your visits and feel that you are a part of the Field House family. We look forward to all of your visits and we are especially looking forward to the festive period with you in our family.
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Review from Rosalind C (Friend of Resident) published on 3 July 2024
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Overall Experience
5.0 out of 5
Reply from Paula Wiggan, Manager at Barchester Field House Care Home
Thank you so much for your kind review, we enjoy welcoming you into our home and we now look forward to your visits.
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Review from R F (Friend of Resident) published on 11 April 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Paula Wiggan, Manager at Barchester Field House Care Home
Thank you for your kind review, we endeavour to provide a bespoke home-from-home environment and I am glad that our beautiful home met your expectations. We look forward to inviting you to Field House again soon.
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Review from A G (Son of Resident) published on 22 March 2024
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Overall Experience
5.0 out of 5
Reply from Paula Wiggan, Manager at Barchester Field House Care Home
Thank you for your kind review, it is always a pleasure to welcome you.
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Review from Jane B (Daughter of Resident) published on 9 February 2024
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5.0 out of 5
Reply from Paula Wiggan, Manager at Barchester Field House Care Home
Thank you for the lovely review, we have really enjoyed watching this social development and Mom's well-being grow and grow.
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Review from Anita T (Relative of Resident) published on 26 January 2024
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Overall Experience
5.0 out of 5
Reply from Paula Wiggan, Manager at Barchester Field House Care Home
Thank you so much for the kind review. We look forward to welcoming you again soon.
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Review from M T (Nephew of Resident) published on 25 January 2024
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Overall Experience
5.0 out of 5
Reply from Paula Wiggan, Manager at Barchester Field House Care Home
Thank you so much for your kind review. I am very happy that you received a warm welcome and we look forward to welcoming you again.
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Review from Carol T (Niece of Resident) published on 25 January 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Paula Wiggan, Manager at Barchester Field House Care Home
Thank you for your lovely review, we look forward to welcoming you to Field House again soon.
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Review from P C (Niece of Resident) published on 8 January 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Paula Wiggan, Manager at Barchester Field House Care Home
Thank you so much for your lovely review; we are so happy that we give the impression that we aim for and that you are happy with the service that we provide.
We look forward to seeing you soon.
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Review from M L (Respite Resident) published on 25 December 2023
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Overall Experience
4.0 out of 5
Reply from Paula Wiggan, Manager at Barchester Field House Care Home
Thank you so much for your kind review, we hope that your wife is recovering well and we hope to see you again soon for a visit.
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Review from Helen L (Respite Resident) published on 19 December 2023
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Overall Experience
4.0 out of 5
Reply from Paula Wiggan, Manager at Barchester Field House Care Home
Thank you for your kind review, we hope that you have recovered well.
We are always open for you to come and visit us for coffee and cake.
We look forward to seeing you again soon.
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Review from W Q (Respite Resident) assisted by family/friend published on 19 December 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Paula Wiggan, Manager at Barchester Field House Care Home
Thank you for your kind review, we hope that your wife made a full recovery following her surgery.
We look forward to welcoming you into Field House again to enjoy coffee and cake.
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Review from M D (Cousin of Resident) published on 14 November 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Paula Wiggan, Manager at Barchester Field House Care Home
Thank you for your lovely review, we enjoyed welcoming you into our home and we hope that you can visit again.
We hope that you had a safe journey home.
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The Review Score of 9.9 (9.854) out of 10 for Barchester Field House Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 27 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.854 for Barchester Field House Care Home is calculated as follows: ( (264 Excellents x 5) + (43 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 308 Ratings = 4.854
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Field House Care Home is based on 27 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 27 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 29 Jan 2020
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Job Title: General Manager
Joined: 2021
Hi, my name is Paula, and I am the General Manager here at Field House.
I started working in the care sector when I was 20 years old after assisting my grandmother when she was ill. When I lost my grandmother, I decided that I had lots to offer to the care sector and that this is where I wanted to pursue my career. I started as a care assistant and gradually worked my way up the ladder to Deputy Manager at a sister care home within Barchester.
In January 2021, I was offered a wonderful opportunity to become the General Manager at Field House. It is an honour and privilege to be the General Manager at this home and to build relationships with residents and their families.
I truly believe that Field House is the best care setting and has the best care team in Shropshire. Together we are creating a home for every resident where they can pursue their hobbies, stay safe and enjoy new experiences.
Job Title: Activities Coordinator
Joined: 2021
Hi, I joined Field House in 2021 from another Barchester home. I have worked in care for the last 30 years and a big part of that has been with Barchester.
Here at Field House, I organise a variety of activities and social events within the home and in the community, such as gardening club arts and crafts, and weekly exercise sessions along with live singers and musicians every month. We are also keen on regular outings to local landmarks, museums, cafes and shopping centres.
In my job, I'm able to develop excellent relationships with residents and their families providing the support they need. I am very passionate about my job role as it is very important to us as a team that every individual is able to live the life they wish and feel fulfilled in their everyday activities maintaining past hobbies and finding new ones.
Job Title: 2nd Chef
Joined: 2022
Hi, my name is Paula, and I am proud to be part of the hospitality team at Field House.
Alongside the head chef, I am responsible for providing a top-class dining experience and ensuring that the menus reflect the high standards that every resident should enjoy. I am constantly speaking with residents to find out what foods they prefer, the way they like things presented and how I can make every meal a great experience.
Working with the care staff to ensure each resident's unique dietary requirements are met, is just one of the ways that my kitchen team support the health and well-being of our residents. I spend time with each new resident to ensure that my team and I are aware of their preferences and favourites when they first move into Field House.
Job Title: Senior Care Assistant
Joined: 2019
Hi, my name is Mel and I consider myself very fortunate to work in such a wonderful care home.
I love my job and I love supporting our residents in their day-to-day lives. My favourite thing is seeing our residents smile as it shows me that I have done my job well.
Job Title: Care Assistant
Joined: 2019
Hi, my name is Tanya, and I am a Care Assistant here at Field House.
Field House is a lovely home full of fun. I not only enjoy my responsibilities but I work to make a difference in other people’s lives. Caring is a part of me not just a job and it is wonderful to be able to do something I love every day.
Job Title: Senior Care Assistant
Joined: 2020
Hi, my name is Stephanie, and I am a Senior Care Assistant here at Field House.
I have been a member of the team here at Field House for many years now and I truly love my job. The Field House family is wonderfully supportive and we all strive to provide outstanding care for all of our residents.
I treasure the friendships I have built with our residents, and their families and have many fond memories of the times we share here together.
Job Title: Senior carer
Joined: 2021
Stephen rejoined the care sector in 2021 after a long break, he is embracing his time with Field House and is now completing his level 3 diploma in health and social care.
Job Title: Home Administrator
Joined: 2019
Hi, my name is Lel, and I am the Administrator here at Field House.
My team and I coordinate and facilitate all administration within the home for residents and staff.
My role includes supporting residents and their families with any financial matters that arise, whether they need help setting up a new Sky subscription or ordering a special present for a favourite grandchild.
Job Title: Head of Maintenance
Joined: 2023
Hello, my name is Larry and I'm the Head of Maintenance here at Field House. My previous experience includes 16 years as a maintenance manager for another care provider. I'm ex-military; 1st Battalion, The Light Infantry and Marines. I'm a local man, a doting granddad to 8 grandchildren and a keen gardener. Having spoken to our residents we're all looking forward to setting up a Field House allotment with a weather greenhouse.
Job Title: Care assistant
Joined: 2021
Prior to coming to Field House, I worked in retail and then spent five years at home raising my beautiful daughter.
I thoroughly enjoyed coming into the care sector; it feels really rewarding every day when I go home, to know that I have made a difference in so many people’s lives.
Job Title: Care Assistant
Joined: 2022
Hello, my name is Kiera. I am a General Assistant here at Field House.
I love being a General Assistant because it means every day is slightly different. I love to help the residents and be able to interact with them during activities or meal times. My role means that you'll find me all over the home on different days of the week, but I always have time for a chat with anyone.
Job Title: Bank House keeper
Joined: 2022
Helen is a very busy lady, always giving assistance to people who need it, Helen helps at Field House on a bank basis, when the team need a helping hand Helen is always there.
Job Title: Care assistant
Joined: 2023
Alysia has recently joined the team, she has just finished college and is very keen to learn.
Alysia has taken to the role and she has already built excellent relationships with the Residents and the team of staff.
Job Title: Senior Care Assistant
Joined: 2021
Sharnie returned to Field House in 2021, she worked here before as a housekeeper.
There were no opportunities in housekeeping when she returned so she decided to take a care assistant role.
Sharnie has grown and grown and she now carried out a senior Care Assistant role she is undertaking her level 3 diploma in health and social care.
Job Title: Senior Care Assistant
Joined: 2022
Tracey joined the team in 2022, she has settled really well and she is undertaking her level 3 diploma in health and social care.
She has built excellent relationships with the Residents and staff members at Field House.
