Barchester Field House Care Home

Sandford Avenue, Church Stretton SY6 7AA

9.9 72 Reviews

Funding & Fees Guide for Barchester Field House Care Home

Funding Types Accepted

Self funding (Private)

Local Authority with Top-Up

Local Authority

NHS Continuing Healthcare (CHC) Funding

Weekly Charges per Person

Self-Funded Residential Care from £1,650

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

(these prices are only a guideline, please contact Barchester Field House Care Home to find out the exact price for your requirements)

Facilities

Bar/Café

Close to Local shops

Gardens

Lift

Minibus or other transport

Near Public Transport

Own Furniture if required

Pet Friendly (or by arrangement)

Phone Point in own room

Residents Internet Access

Residents Kitchenette

Smoking not permitted

Television point in own room

Wheelchair Access

Order by:

Review from E B (Resident) assisted by family/friend published on 22 December 2021
Submitted via Postal Card • Report

Overall Experience

I found all the staff very approachable and ready to have a chat about medical matters and about what was on the TV the previous evening if time allowed. During the first 6 weeks of my stay the home underwent a major refurbishment which by its very nature created a lot of noise and disruption to routine,

but once completed the house would be appreciated with its new look. The food was excellent with a wide choice. Residents are encouraged to do as much for themselves as their health and ability allowed. Varied entertainment was provided but not taken advantage of by a lot of residents.

Reply from Paula Wiggan, Manager at Barchester Field House Care Home

Thank you for your kind review. We really enjoyed having you stay with us and it was amazing that you were able to return home to be with your family.
We hope that we can welcome you into Field House again very soon to enjoy a coffee and a chat.

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Review from Stephen S (Son of Resident) published on 6 May 2021
Submitted via Postal Card • Report

Overall Experience

Very friendly and welcoming.
Social distancing was very much in evidence.

Reply from Paula Wiggan, Manager at Barchester Field House Care Home

Thank you very much for your review Stephen, I am hoping that very soon we will be able to have more face to face interaction. We are very honoured to have the privilege of your mom's company every day and we endeavour to provide her with the highest standard of care.

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Review from John C (Resident) published on 14 April 2021
Submitted via Website • Report

Overall Experience

I came to Field House as a resident in March 2020. During the past twelve hectic pandemic months, I have been kept safe and very well looked after by a fine team of dedicated, kind and compassionate staff. My room with en suite is well-appointed, well maintained, and kept spotlessly clean. The food

is first class with varied menus and dishes all home-cooked. To keep the brain and body active, there is a well-organised programme of activities in which to participate if desired.
All in all, a home from home, and one which I am pleased to call my home.

Reply from Paula Wiggan, Manager at Barchester Field House Care Home

Thank you so much for the lovely review. I am glad that you are happy here at Field House and that you feel that it is home from home.
If there is anything more that we can do to make you feel more comfortable here at Field House, please do not hesitate to ask. As you are aware, we like to provide you with a person-centred five-star service, and it is lovely to know that we are achieving this.

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Review from Ian C (Son of Resident) published on 12 June 2020
Submitted via Postal Card • Report

Overall Experience

Please thank all your wonderful staff for their kind and caring support which they gave to my Mum. Thanks once again to all at Field House, Church Stretton 10/10.

Reply from Becky Oakley, General Manager at Barchester Field House Care Home

Thank you for your kind review. It was a pleasure to care for your mum during her short stay and we hope to welcome you all back soon.

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Review from Helen P (Daughter of Resident) published on 10 June 2020
Submitted via Postal Card • Report

Overall Experience

During the lockdown, the staff and management team have gone out of their way to reassure and comfort my mother. She has had staff take extra time with her to ensure she does not feel lonely and has been encouraged to do activities. I write to my mother every week and was blown away when she wrote back.

Her first letter in many years. She also recorded a video message for me too. I feel content and so pleased she is in such a loving environment.

Reply from Becky Oakley, General Manager at Barchester Field House Care Home

Thank you for your kind review. We appreciate that lockdown has been difficult for all, but we are so pleased that the residents have embraced communication styles (old and new!) to keep in touch. We look forward to seeing you soon.

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Review from Hilary W (Daughter of Resident) published on 10 June 2020
Submitted via Postal Card • Report

Overall Experience

High quality and consistency are what I appreciate about Field House. These attributes are reflected in the facilities but most importantly in the care of my mother. The staff has high standards and is exceptionally nice. They give me peace of mind.

Reply from Becky Oakley, General Manager at Barchester Field House Care Home

Thank you for your kind review. I am delighted to hear that you have peace of mind during these difficult times and we look forward to seeing you soon.

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Review from P C (Son of Resident) published on 5 June 2020
Submitted via Postal Card • Report

Overall Experience

In very difficult times Field House and its wonderful staff have kept my mother happy and safe. The attitude of the staff and management is exemplary and the small size of the house means it retains the feel of a home rather than an institution. Field House sets the standards that others aim for.

Reply from Becky Oakley, General Manager at Barchester Field House Care Home

Thank you for your kind review. The residents and staff team have been amazing throughout this pandemic, and it's wonderful to know we have the support of our residents families.
We look forward to seeing you when it is safe to do so.

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Review from Sandi C (Daughter of Resident) published on 16 April 2020
Submitted via Website • Report

Overall Experience

Mum moved into Field House almost a year ago after looking at a number of other residences. She was instinctively drawn to Field House for its family feel and friendly atmosphere, and it has turned out to be an excellent choice. Mum is very independent, and the staff at Field House respect and encourage

that. She has a special connection with many of the staff and residents, and we feel that she is truly cherished.

Reply from Becky Oakley, General Manager at Barchester Field House Care Home

Thank you for your kind review. Being able to support your mum is truly a pleasure for me and the team. We look forward to seeing you soon.

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Review from Nicola H (Daughter of Resident) published on 9 April 2020
Submitted via Website • Report

Overall Experience

Field House has been the 'home' for our mother for more than six years. Without exception, the care and consideration shown to her have always been of the highest quality. The staff go out of their way to engage with her many times a day and to treat her with dignity and respect. Even the food is good.

We would recommend Field House with complete confidence.

Reply from Becky Pugh, General Manager at Barchester Field House Care Home

Thank you for your very kind review. It is a pleasure to be able to support your mother in her time of need. We look forward to seeing you soon.

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Review from John (Resident) published on 30 March 2020
Submitted via Website • Report

Overall Experience

Following the passing of my wife with dementia I took a week's respite to plan my future. I am 86 and partially disabled. This accommodation and care is first class insomuch as I am now taking up permanent residence. The manager, carers and support staff are so dedicated, kindly and compassionate. Very

welcoming and so supportive in every way. I am looking forward to my stay. It has the usual Barchester top quality. It really is a home from home.

Reply from Becky Pugh, General Manager at Barchester Field House Care Home

Thank you so much for your kind review. I am pleased that you have decided to remain with us at Field House, it is our pleasure to be able to support you.

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Review from Anna Louise T (Daughter of Resident) published on 25 March 2020
Submitted via Website • Report

Overall Experience

Staff are amazing.
They treat the residents like family and they go on outings, play games, have hair and nails done.
The food is always homemade from scratch and yummy, tables are always laid up like a restaurant.
I'm very happy my Dad is there and my Dad is also happy.

Reply from Becky Pugh, General Manager at Barchester Field House Care Home

Thank you for your kind review. It is a pleasure to care for your dad and we all enjoy your family visits.

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Review from Susan C (Friend of Resident) published on 28 October 2019
Submitted via Website • Report

Overall Experience

I have visited a good friend who has recently moved into The Field House and is very settled and happy. During each visit, I have been greeted by staff who have offered me refreshments and taken me to my friend wherever she has been in the building. Staff are happy and helpful, the home is clean and

tidy and it is a very welcoming atmosphere.

Reply from Becky Oakley, General Manager at Barchester Field House Care Home

Thank you very much for your kind review, we look forward to seeing you during your visits.

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Review from G N (Daughter of Resident) published on 10 October 2019
Submitted via Website • Report

Overall Experience

My very elderly father has a number of debilitating health concerns having recently moved to the home directly from an emergency hospital admission. The Manager and all of the staff have listened and supported him and expertly put in place all the daily care and solutions to help these as much as they

can, with kindness and consideration throughout. He has been very content and comfortable to become a permanent resident now. It is an attractive, friendly and welcoming home, supportive for residents but in my experience very much so too for their visiting relatives.

Reply from Becky Oakley, General Manager at Barchester Field House Care Home

Thank you so much for your very kind review. We are honoured to be able to help support yourself and your father in your time of need.

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Review from M E (Husband of Resident) published on 25 September 2019
Submitted via Postal Card • Report

Overall Experience

Although occupying a converted home this is an excellent care home. The facilities are good although, could do with more updating. The outstanding feature of this home is the staff. They are marvellous, providing a caring loving service which is exceptional. Sadly this is not a nursing home and therefore

for did not give the level of nursing care needed for my wife to receive funding.

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Review from Jon S (Nephew of Resident) published on 25 July 2019
Submitted via Postal Card • Report

Overall Experience

The care displayed towards my aunt was excellent. I always found the staff to be helpful and courteous. It is clear that the staff want to make the residents as comfortable as possible. The Field House is a 'care' home in the true sense of the word. Thank you.

Reply from Becky Oakley, General Manager at Barchester Field House Care Home

Thank you for your kind review.

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Review from S R (Daughter of Resident) published on 26 April 2019
Submitted via Postal Card • Report

Overall Experience

Mum has been at Field House for several years now and as soon as we walked in we felt at home.
Mum has had excellent care ever since.
The staff genuinely care for the residents and they go out of their way to please.
The atmosphere amongst the staff is very happy and the managers, deputy and administrator

are clearly well respected.
The food is top quality and choice of food is varied and they cook to please the individual.

Reply from Becky Oakley, General Manager at Barchester Field House Care Home

Thank you very much for your kind review. The team at Field House take pride in making a difference to our resident's lives.

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Review from J C L (Friend of Resident) published on 8 April 2019
Submitted via Postal Card • Report

Overall Experience

I have visited various residents over the years. They seemed as content as it was possible for them to be. I noticed a considerable improvement in one lady who was in for respite in a week. The staff I spoke to were caring, friendly and helpful.

Reply from Becky Oakley, General Manager at Barchester Field House Care Home

Thank you very much for your kind review. You are always welcome to visit us at Field House.

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Review from S L (Daughter-in-law of Resident) published on 25 March 2019
Submitted via Postal Card • Report

Overall Experience

My mother-in-law was admitted here as she suffers from dementia and required supervision while her 93-year-old husband was in hospital. On discharge from hospital, he joined her for respite. Despite him being a little difficult at times, staff were very patient, kind and caring. The home is warm and

very homely. Residents all appear happy. There is a very nice atmosphere and staff appear happy in their work. Well managed by the manager, she has created a team to be proud of. Well done.

Reply from Becky Oakley, General Manager at Barchester Field House Care Home

Thank you very much for your kind review. I am pleased that we were able to help your family at a difficult time. Please feel free to visit the home if you are passing for coffee, cake and a chat or contact me if I can be of any further assistance.

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Review from Maggie D (Daughter of Resident) published on 27 August 2018
Submitted via Website • Report

Overall Experience

Field House fitted Mum in for 2 weeks respite and we are grateful for the care she received. While staff worked hard and were professional and friendly, possibly more staff are needed as Mum tells me on occasion she was kept waiting nearly half an hour when she needed help with the toilet. She would

have liked more social activities - advertised events were cancelled - and she felt that residents were encouraged to spend time in their rooms. The conservatory was the only communal area and very hot, though she enjoyed the garden. Her bedroom didn't have a TV - it might be good if one were provided for respite clients. I was a bit taken aback when I later found out the cost of her care - Mum was charged £1250 a week. I'm not sure that Field House delivers more than other homes which charge substantially less. Mum also felt uncomfortable at having to pay for care immediately on arrival. Unfortunately, there was some issue with her medication running out which was not resolved until she got home.

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Review from Evelyn D (Resident) published on 18 June 2018
Submitted via Postal Card • Report

Overall Experience

Spent 2 weeks here after having a hip replacement.
I was well cared for and supported and found all staff very helpful and friendly.

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Meet the Team (15)

Paula Wiggan

Job Title: General Manager

Joined: 2021

Hi, my name is Paula, and I am the General Manager here at Field House.

I started working in the care sector when I was 20 years old after assisting my grandmother when she was ill. When I lost my grandmother, I decided that I had lots to offer to the care sector and that this is where I wanted to pursue my career. I started as a care assistant and gradually worked my way up the ladder to Deputy Manager at a sister care home within Barchester.

In January 2021, I was offered a wonderful opportunity to become the General Manager at Field House. It is an honour and privilege to be the General Manager at this home and to build relationships with residents and their families.

I truly believe that Field House is the best care setting and has the best care team in Shropshire. Together we are creating a home for every resident where they can pursue their hobbies, stay safe and enjoy new experiences.

Caroline Davis

Job Title: Activities Coordinator

Joined: 2021

Hi, I joined Field House in 2021 from another Barchester home. I have worked in care for the last 30 years and a big part of that has been with Barchester.

Here at Field House, I organise a variety of activities and social events within the home and in the community, such as gardening club arts and crafts, and weekly exercise sessions along with live singers and musicians every month. We are also keen on regular outings to local landmarks, museums, cafes and shopping centres.

In my job, I'm able to develop excellent relationships with residents and their families providing the support they need. I am very passionate about my job role as it is very important to us as a team that every individual is able to live the life they wish and feel fulfilled in their everyday activities maintaining past hobbies and finding new ones.

Paula George

Job Title: 2nd Chef

Joined: 2022

Hi, my name is Paula, and I am proud to be part of the hospitality team at Field House.

Alongside the head chef, I am responsible for providing a top-class dining experience and ensuring that the menus reflect the high standards that every resident should enjoy. I am constantly speaking with residents to find out what foods they prefer, the way they like things presented and how I can make every meal a great experience.

Working with the care staff to ensure each resident's unique dietary requirements are met, is just one of the ways that my kitchen team support the health and well-being of our residents. I spend time with each new resident to ensure that my team and I are aware of their preferences and favourites when they first move into Field House.

Melissa Jones

Job Title: Senior Care Assistant

Joined: 2019

Hi, my name is Mel and I consider myself very fortunate to work in such a wonderful care home.

I love my job and I love supporting our residents in their day-to-day lives. My favourite thing is seeing our residents smile as it shows me that I have done my job well.

Tanya Evans

Job Title: Care Assistant

Joined: 2019

Hi, my name is Tanya, and I am a Care Assistant here at Field House.

Field House is a lovely home full of fun. I not only enjoy my responsibilities but I work to make a difference in other people’s lives. Caring is a part of me not just a job and it is wonderful to be able to do something I love every day.

Stephanie Bytheway

Job Title: Senior Care Assistant

Joined: 2020

Hi, my name is Stephanie, and I am a Senior Care Assistant here at Field House.

I have been a member of the team here at Field House for many years now and I truly love my job. The Field House family is wonderfully supportive and we all strive to provide outstanding care for all of our residents.

I treasure the friendships I have built with our residents, and their families and have many fond memories of the times we share here together.

Stephen Jones

Job Title: Senior carer

Joined: 2021

Stephen rejoined the care sector in 2021 after a long break, he is embracing his time with Field House and is now completing his level 3 diploma in health and social care.

Lel Leigh

Job Title: Home Administrator

Joined: 2019

Hi, my name is Lel, and I am the Administrator here at Field House.

My team and I coordinate and facilitate all administration within the home for residents and staff.

My role includes supporting residents and their families with any financial matters that arise, whether they need help setting up a new Sky subscription or ordering a special present for a favourite grandchild.

Larry Jones

Job Title: Head of Maintenance

Joined: 2023

Hello, my name is Larry and I'm the Head of Maintenance here at Field House. My previous experience includes 16 years as a maintenance manager for another care provider. I'm ex-military; 1st Battalion, The Light Infantry and Marines. I'm a local man, a doting granddad to 8 grandchildren and a keen gardener. Having spoken to our residents we're all looking forward to setting up a Field House allotment with a weather greenhouse.

Sophie Williams

Job Title: Care assistant

Joined: 2021

Prior to coming to Field House, I worked in retail and then spent five years at home raising my beautiful daughter.

I thoroughly enjoyed coming into the care sector; it feels really rewarding every day when I go home, to know that I have made a difference in so many people’s lives.

Kiera Butler

Job Title: Care Assistant

Joined: 2022

Hello, my name is Kiera. I am a General Assistant here at Field House.

I love being a General Assistant because it means every day is slightly different. I love to help the residents and be able to interact with them during activities or meal times. My role means that you'll find me all over the home on different days of the week, but I always have time for a chat with anyone.

Helen Elson

Job Title: Bank House keeper

Joined: 2022

Helen is a very busy lady, always giving assistance to people who need it, Helen helps at Field House on a bank basis, when the team need a helping hand Helen is always there.

Alysia Rees

Job Title: Care assistant

Joined: 2023

Alysia has recently joined the team, she has just finished college and is very keen to learn.

Alysia has taken to the role and she has already built excellent relationships with the Residents and the team of staff.

Sharnie King

Job Title: Senior Care Assistant

Joined: 2021

Sharnie returned to Field House in 2021, she worked here before as a housekeeper.

There were no opportunities in housekeeping when she returned so she decided to take a care assistant role.

Sharnie has grown and grown and she now carried out a senior Care Assistant role she is undertaking her level 3 diploma in health and social care.

Tracey Bradley

Job Title: Senior Care Assistant

Joined: 2022

Tracey joined the team in 2022, she has settled really well and she is undertaking her level 3 diploma in health and social care.

She has built excellent relationships with the Residents and staff members at Field House.

Barchester Field House Care Home

Care Provided by Barchester Field House Care Home

Good to Know

Funding & Fees Guide for Barchester Field House Care Home

Facilities

Barchester Field House Care Home Reviews (72)

Overview of Review Score

Detailed Breakdown of Review Score

Performance

Care Quality Commission (CQC) Rating

Overall
Good

Bed Vacancies

Awards / Recognitions (14)