Yockleton Grange Residential Home

Yockleton, Shrewsbury SY5 9PQ
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9.3 11 Reviews
  • Yockleton Grange Residential Home, Shrewsbury
Yockleton Grange is a thirty capacity residential home that offers a team of carers who are highly-qualified in elderly care methods as well as in looking after the needs of individuals who have learning disabilities.

Occupants are treated to a convenient lifestyle, being able to source chiropodists and hairdressers, while having the option of religious services.

The service is set up to take account of personal needs, whether in relation to diet, health or activities programmes.

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Care Provided by Yockleton Grange Residential Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 30 Service Users
  • Primary Care Categories
  • Learning Disability
  • Older Person Care
  • Respite Care
  • Care Offered
  • Down Syndrome
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Independent Living Training
  • Own GP if required

Good to Know

  • Person in charge
  • Heather Blackstock (Manager)
  • Admission Criteria
    • Ages 42+
  • Room Information
    • Single Rooms (30)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (8)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2019

Funding & Fees Guide for Yockleton Grange Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £800 – £850
    • RESPITE Self-Funded Residential Care from £850
  • (these prices are only a guideline, please contact Yockleton Grange Residential Home to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Yockleton Grange have private parking on site.


Yockleton Grange Residential Home Reviews (11)

9.3

Yockleton Grange Residential Home has a Review Score of 9.3 (9.332) out of 10, based on 6 reviews in the last 2 years. Over all time Yockleton Grange Residential Home has 11 reviews.

Overall Experience

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Review from M S (Friend of Resident) published on 12 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting my friend at Yockleton Grange since she became a resident there. The staff are always welcoming and friendly. The home is tidy and smells clean.
Manager or Deputy manager are always available.
My friends looks so much more healthier and happier since moving in.
She states that
the food is lovely and she enjoys the activities, she is well cared for.

Reply from Macie Cox, Marketing Executive at Yockleton Grange Residential Home

Thank you so much for your lovely review and always being a friendly face! We really appreciate your support and your friend has now become part of our little Yockleton family!


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Review from Sandra L (Daughter of Resident) published on 15 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment my dad moved here I felt a weight lift off my shoulders. Dad settled in straight away which was down to the care and love shown by all the staff. That care and love extended to the rest of the family too. Sadly, Dad passed away after 2 years there but it was a wonderful 2 years. He often
wrote in his diary 'I've had a lovely life and I still am'.

Reply from Macie Cox, Marketing Executive at Yockleton Grange Residential Home

Thank you so much for your lovely review, we miss Dad and his trademark smile everyday. He really did light up our home - thank you for all the support you have given us we appreciate it greatly!


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Review from Joan M (Daughter of Resident) published on 3 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident in Yockleton Grange for the last three months of her life when frailty took her independence. Mum was welcomed and supported in this wonderful old rectory by the manager and her staff, who gave Mum friendship and kindness that never wavered. The atmosphere is a marvellous combination
of charm, relaxedness, skill and knowledge. In the light airy room, Mum developed her usual Summer tan, looking out over the trees and church spire or watching her favourite TV shows. And when the end inevitably drew near, Mum was never alone, always a carer or family beside her. Mum never wanted to be in a care home, but Yockleton Grange became a great source of comfort and solace for her. I feel very fortunate that Mum was able to stay at there.

Reply from Macie Cox, Marketing Executive at Yockleton Grange Residential Home

Thank you so much for your touching words, Mum will always be missed here at Yockleton and we are always here for support if ever you need.


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Review from Alex E (Son of Resident) published on 18 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has stayed in respite care at Yockleton Grange on a number of occasions, the most recent one in March 2024. The care and level of attention he gets is fantastic, he enjoys the change of scenery and interaction with other residents and all of the staff and management. They are all so friendly
and really care about and remember Dad from each of his stays - he isn't just a number.
Cannot recommend Yockleton Grange highly enough and am so very grateful for the care and support they offer Dad and us as a family. He has complex needs at times and these are always met and he comes home with a real spring in his step. Thank you to the manager and all of the team.

Reply from Macie Cox, Marketing Executive at Yockleton Grange Residential Home

Thank you so much for taking the time to write such a lovely review! We are so lucky to have such an amazing team and we really love having Dad around when he comes to visit us!


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Review from James H (Son of Resident) published on 17 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother became a resident in August 2023. My family have been very impressed with Yockleton Grange. Having never gone through illness in our family before, we didn’t know what to expect. The manager and her team have always gone the extra mile for my mother and us as a family. My mother has
had a few hospital stays since August and has always looked forward to coming home. Myself and my sister on the last hospital stay 21st March noticed how much all the staff really care and how much compassion they give not only to the residents but us as well. I leave after every visit knowing my mother is receiving the best care possible. Thank you to the manager and the team. You are amazing.

Reply from Macie Cox, Marketing Executive at Yockleton Grange Residential Home

Thank you so much for your wonderful review of Yockleton. We are so lucky to have such a great team and amazing manager here and we love having Mum here with us she is so lovely.


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Review from K B (Son of Resident) published on 16 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been living at Yockleton Grange for just over a year now and is settled and happy there. He has a pleasant, if small, room with direct access to an outside patio with countryside views. There is a convenient shower room and toilet across the corridor in easy reach. Dad enjoys his meals.
The Yockleton staff are all pleasant, friendly and helpful, and always keep me informed about any important issues that come up regarding my father’s welfare. The staff regularly check that Dad is okay, even well into the evening.
I am pleased to see that various upgrades are in hand including a new roof, and I look forward to further enhancements which I hope will include refurbishment of the drive (currently in a poor state and possibly dangerous due to large potholes, especially at the narrow entrance from the main road).
However, as far as Dad is concerned, I am totally satisfied with the care that is being provided, and congratulate all the staff on their sterling work.

Reply from Macie Cox, Marketing Executive at Yockleton Grange Residential Home

Thank you so much for your lovely review of Yockleton Grange. Dad is a valued member of our Yockleton family and is an absolute joy and inspiration to be around. We are lucky to have a fabulous team of staff and we have taken your comments regarding refurbs on board!


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Review from P P (Sister-in-law of Resident) published on 3 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister-in-law is a special needs resident and is very well cared for and looks on Yockleton Grange as her home and is very happy and contented. We, the family, are confident that she is receiving the very best care and attention in a loving environment.

Reply from Sarah Wilson, Operations and HR Assistant at Yockleton Grange Residential Home

Thank you for your very kind review for Yockleton Grange.


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Review from K O (Son of Resident) published on 18 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The management and staff are all excellent with their care and understanding.

Reply from Sarah Wilson, Operations and HR Assistant at Yockleton Grange Residential Home

Thank you for your very kind review for Yockleton Grange.


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Review from R P (Brother of Resident) published on 12 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We, as a family, are extremely happy and satisfied with the standard of care of our brother. We understand the limitations that may exist, but fully appreciate all that is done to make a more than comfortable care home. when we visit we are always made welcome, the staff are always happy to talk about
all aspects of care, support, activities and needs of our brother. We are always comfortable to go at any time. We understand that there are improvements planned for the buildings/home, which we welcome and fully support.

Reply from Sarah Wilson, Operations and HR Assistant at Yockleton Grange Residential Home

Thank you very much for your kind review and kind words.


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Review from E H (Friend of Resident) published on 15 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been around several care homes in my time looking for my mother. I did not find one that always smelt so clean as Yockleton Grange! The care for my friend has been excellent. He did not want to go, but after nearly two years, he is now happily going for his meals in the dining room. He also has
his favourite breakfast every morning. All the visitors are welcome at any time.

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Review from Jane S (Daughter of Resident) published on 13 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are exceptional - kind, caring and patient - nothing is too much trouble,
Homely atmosphere - my father feels looked after and cared for. He is happy and content. Such a relief for myself.

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Current Review Score: 9.3 (9.332)

Overview of Review Score

The Review Score of 9.3 (9.332) out of 10 for Yockleton Grange Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.732 for Yockleton Grange Residential Home is calculated as follows: ( (56 Excellents x 5) + (11 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 71 Ratings = 4.732

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.6 Points relating to the number of positive Reviews for Yockleton Grange Residential Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 6 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Dec 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Heather

Heather Blackstock

Job Title: Registered Home Manager

Joined: 2018

My name is Heather, I have worked in nursing and social care for 31 years, I am ex-military serving in Queen Alexandra's Royal Army Nursing Corp. Which took me worldwide. I have also worked for the NHS. I started working for Springcare in 2018 at The Cedars Nursing Home and have quickly moved forwards, I then moved over to Yockleton Grange to become Deputy Manager in 2021. In January 2023 I have taken over as the Registered Manager of Yockleton Grange.


I have a wealth of qualifications, and I am currently working towards an NVQ Level 5 (Diploma) in leadership and management, which has been fully supported through Springcare.


I have a husband and children; we have various hobbies including the theatre, music and festivals.


Frequently Asked Questions about Yockleton Grange Residential Home

What types of Care is Yockleton Grange Residential Home registered for?

Older Person Care, Respite Care & Learning Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Yockleton Grange Residential Home provide?

Day Care, Convalescent Care, Independent Living Training & Own GP if required are other types of care provided.

How many Rooms does Yockleton Grange Residential Home have?

There are 30 Single Rooms.

What are the Facilities & Services at Yockleton Grange Residential Home?

Own Furniture if required, Smoking not permitted, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Yockleton Grange Residential Home to the centre of Shrewsbury?

6.2 mile(s) as the crow flies, distance by road may be significantly further.