Hendra House Residential Home

15 Sandpits Road, Ludlow SY8 1HH
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Top 20 carehome certificate
10 101 Reviews
  • Hendra House Residential Home, Ludlow
Hendra House Residential Home is an 'Outstanding' rated family-run residential home in Ludlow. The home enjoys a national reputation as a quality provider and is ideally located for easy access to the local town, shops and community.

Staff at the home recognise that each resident is unique, with individual needs, choices and preferences. Therefore an individual person-centred care plan is designed, developed and updated to ensure that the needs of each individual resident are met and maintained..

A team of dedicated, professional and skilled staff are openly recognised as the home's most prized asset and investment which has resulted in minimal staff turnover, with the majority of staff holding or working towards National Vocational Qualifications (NVQs).

Visitors are invited to visit the home and speak with the residents who are happy to provide an honest opinion of the quality of service they receive at Hendra House.

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Care Provided by Hendra House Residential Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 28 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Neuropathic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Hendra Healthcare Ludlow Ltd
  • Person in charge
  • Vince Burmingham (Owner/Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (28)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1995
    • Last Refurbishment: 2020
    • Number of floors: 2

Funding & Fees Guide for Hendra House Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,050
    • Self-Funded Residential Dementia Care from £1,100
    • RESPITE Self-Funded Residential Care from £1,050
    • RESPITE Self-Funded Residential Dementia Care from £1,100

  • Each residents needs are individual, as such a full and detailed assessment is completed to determine in advance of admission.
  • (these prices are only a guideline, please contact Hendra House Residential Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Hendra House Residential Home Reviews (101)

Total of 101, showing 1-20
10

Hendra House Residential Home has a Review Score of 10 (9.962) out of 10, based on 13 reviews in the last 2 years. Over all time Hendra House Residential Home has 101 reviews.

Overall Experience

  • 100
  • 1
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Review from K L (Resident) assisted by family/friend published on 21 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found my time at Hendra House Residential Home to be excellent. I am looked after really well and encouraged to do things that I wouldn't normally do, which is actually great and has made a huge difference in my ability to socialise.
I love that my family can visit me and are made to feel as
welcome as me!

Reply from Vince Burmingham, Owner at Hendra House Residential Home

Thank you. We are delighted you have settled into the home so quickly.


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Review from A L (Daughter of Resident) published on 17 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has flourished since joining Hendra House Residential Home, her ability to socialise and mix with other residents and participate in activities has been overwhelming and made us as a family relax a little about this new phase in her life. The staff are incredible, nothing is ever too much trouble
and we are made to feel incredibly welcome when we visit. I am so very grateful for the team at Hendra House.

Reply from Vince Burmingham, Owner at Hendra House Residential Home

Thank you. I will pass on your comments to the team.


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Review from C S (Son of Resident) published on 15 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Hendra House for the last 18 months. The care she has received over that period has been exemplary. I have visited on many occasions and always found the Home to be very well kept, and the cleanliness excellent. The staff are very professional and friendly. The residents are all
happy and well looked after. It is more like visiting a hotel than a care home.

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Review from J G (Daughter of Resident) published on 16 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad moved into Hendra House about 1 month ago. A very clean and bright home, with very kind and friendly care staff. Nothing is too much trouble; there is lovely food and plenty of it, and there are lovely gardens to sit in on a nice day when visiting. I would highly recommend this home to anyone
looking for first-class care.

Reply from Vince Burmingham, Owner at Hendra House Residential Home

Thank you for your kind comments, which will be passed on to the staff.


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Review from T L (Daughter of Resident) published on 13 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak highly enough of the care and support that has been shown to Mum since her admission. We are always welcomed as a family whenever we visit and nothing is too much trouble. Mum has said that she is very well cared for and she feels safe and secure there. The care staff treat her with dignity
and respect. She speaks very highly of the homemade meals and has access to snacks and drinks throughout the day. She is also encouraged to join in with the activities, which she has said she enjoys. The communal area of the home is always spotlessly clean and smells fresh, as is Mum's room. The owners, managers and care staff are always happy and available to speak with us about any concerns and keep us all well informed. This has been a very successful placement for Mum.

Reply from Vince Burmingham, Owner at Hendra House Residential Home

Thank you for your comments. Coming from a former Health & Social Care Practitioner with many years experience in the sector we are delighted that you feel so positively about the home and your experiences to date. I will pass on your comments to all staff concerned.


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Review from J N (Daughter of Resident) published on 12 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

So happy Mum is in Hendra House. She is looked after to the highest standards for all her needs. We as a family can't fault anything. She tells us every visit how happy she is to be there and that nothing is too much trouble for the staff. They're all friendly and helpful.

Reply from Vince Burmingham, Owner at Hendra House Residential Home

Thanks. We are grateful for the family support which has helped mum settle so quickly.


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Review from Dave S (Next of Kin) published on 1 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was admitted to Hendra House after an illness but a very helpful conversation with the manager who in herself went above and beyond her job role to make it all happen. To cut a long story short, once my mother was in Hendra House, her life was cared for and her needs looked after to make her
comfortable and safe and still keep her dignity. Every time I visited, nothing was too much for the staff who are amazing people, friendly, caring, funny and chatty and professional. My mother liked the food, loved the soups! And enjoyed her new lifestyle there. It was, sadly a one-way journey. Amazing care and staff who looked after it all. Thank you so much. And thank you to the manager who was there at the funeral to hand me a tissue. I don't think care comes higher than the service provided here.

Reply from Vince Burmingham, Owner at Hendra House Residential Home

Thank you for your kind comments which will be passed on to the staff.


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Review from J H (Daughter of Resident) published on 26 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that you gave Mum was exemplary right from the time that Mum came to the home. Mum was quite stubborn but the staff were able to coax Mum into coming down and taking part in the lounge. Mum's end-of-life care was amazing and the whole of the staff was so compassionate kind and skilled and kept
me informed exactly what was happening. Made me feel like it was our home.

Reply from Vince Burmingham, Owner at Hendra House Residential Home

Thank you.
Your comments are greatly appreciated and will be passed on to all members of Team Hendra.
Our thoughts are with you all at this time.


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Review from D H (Son-in-law of Resident) published on 26 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been at Hendra House for 5 years and during that time she has been looked after and treated with the utmost care, dignity and love.
Every single one the staff have been absolutely amazing and I cannot praise them enough.
Their kindness and helpfulness to our family during all
of my mother-in-law's time as a resident have been wonderful as well. Nothing has been too much trouble.
The way that my mother-in-law's final weeks and days were handled by everyone at Hendra was brilliant, done with compassion, dignity, care and love.

Reply from Vince Burmingham, Owner at Hendra House Residential Home

Thank you.
It was a pleasure to work with the family and we are so pleased we met your and mum's expectations of the home.
Kindest regards and thanks for completing the review.
Vince


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Review from P H (Daughter of Resident) published on 26 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone is so approachable and always has time to chat.
My dad could not want for more. Thanks to everyone.

Reply from Vince Burmingham, Owner at Hendra House Residential Home

Thank you for your kind comments relating to dad's care.
It is both a pleasure and privilege to care for him.


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Review from C M (Husband of Resident) published on 18 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Simply the best! Relieved to have at last found an exceptional care home for two relatives, one payment and the other on an as needs basis to give me a break from full-time caring at home. Management and all staff are wonderful. They understand residents' individual needs and ensure the appropriate
care is given with kindness, patience and dignity. Family and friends are welcome. Have tried the food, delicious and varied. Spotless communal areas lovely Conservatory and garden. Individual rooms are clean and fresh. The home for me one day I have told my daughter!

Reply from Vince Burmingham, Owner at Hendra House Residential Home

Thank you.
Thanks for all your help and support in ensuring we meet both resident's individual needs.
Kindest regards.


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Review from David C (Son of Resident) published on 10 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the care given to my father to be of the highest standard. All his needs were exceptionally well catered for and staff were always friendly, caring, empathetic and professional at all times. I was always warmly welcomed when I visited.

Reply from Vince Burmingham, Owner at Hendra House Residential Home

Thanks, David.
We all miss seeing you and Mum.
You know you are always welcome.


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Review from M C (Wife of Resident) published on 9 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and attention shown to my husband while in Hendra House Residential Home was excellent, all his needs were covered to a very high standard. His dietary needs were adjusted to, his daily intake due to him having a small area in his stomach for food to digest due to a cancer operation eight years
ago. His mobility again was an issue and he remained in his room for all his needs. A very good television was available and he was able to enjoy his sports programmes.

Reply from Vince Burmingham, Owner at Hendra House Residential Home

Thank you, Marina, it was a pleasure to have been entrusted with your husband's care.


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Review from H P (Daughter of Resident) published on 15 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Hendra House for nine months. I cannot give high enough praise for the care that they provided. She was always treated with respect, patience and kindness. She was very happy there and never once asked to leave. All residents are cared for as a community with no differentiation
between those living with dementia and those who do not. Mum made friends there and benefitted from the social aspect of the day room.
The staff at Hendra appear to be treated respectfully by the management team, and this shows in the way that they work together as one team. This never felt like a financial transaction, and the focus was always on what was best for Mum.

Reply from Vince Burmingham, Owner at Hendra House Residential Home

Thank you for allowing us to care for your wonderful mum.


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Review from Linda H (Daughter of Resident) published on 21 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have no hesitation in recommending Hendra House, who has looked after Mum, who has dementia, brilliantly since late 2016. Staff are unfailingly caring, helpful and friendly and have worked as an amazing team through the rigours of Covid, keeping everyone safe while still managing to facilitate visiting
with all the necessary precautions. Mum is comfortable and happy and feels well cared for.

Reply from Vince Burmingham, Owner at Hendra House Residential Home

Thanks, Linda, your mum is such a lovely lady. Thank you for all the help and support you give us in ensuring we meet her needs. Keep safe.


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Review from Anna P (Daughter of Resident) published on 13 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is so happy at Hendra House which is the most important thing. It is such a comfort to know that she receives such a high standard of care here. All the staff are kind and professional and show a genuine affection towards my Mum. I cannot fault them or the high standard of service they provide.
Excellent.

Reply from Vince Burmingham, Owner at Hendra House Residential Home

Thanks for your kind words which will be conveyed to the staff.
It is a pleasure to look after your lovely mum.
Keep safe.


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Review from Susan R (Daughter of Resident) published on 13 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very happy with the care my mum gets in the home. The staff are quick to inform me of any concerns with my mum and keep me up to date via email and phone.

Reply from Vince Burmingham, Owner at Hendra House Residential Home

Thanks, hopefully between us, we now understand Mum's little foibles, which ensures we can meet her needs in full. Keep safe.


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Review from John R (Son-in-law of Resident) published on 13 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother in law could not be in a better place. She is well cared and looked after also the staff are helpful. always keep me informed by telephone and email.

Reply from Vince Burmingham, Owner at Hendra House Residential Home

Thanks,
Your comments are greatly appreciated.
Keep safe.


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Review from Karen J (Niece of Resident) published on 30 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Kind, caring and efficient staff. Meetings of residents' families with management helpful and important.

Reply from Vince Burmingham, Owner at Hendra House Residential Home

Thanks, Karen, thank you for your kind words which are greatly appreciated.
Keep safe.


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Review from Mark S (Son of Resident) published on 30 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Home dedicated to quality of life. Residents always well cared for in a friendly, light-hearted manner and always treated with respect and dignity. Staff couldn't be more helpful. Have complete confidence in my mother having the best care available at her time of life.

Reply from Vince Burmingham, Owner at Hendra House Residential Home

Thanks, Mark, despite living abroad it is obvious that you take comfort in mum being so well cared for. Thank you for all the help and support you give us.


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Current Review Score: 10.0 (9.962)

Overview of Review Score

The Review Score of 10 (9.962) out of 10 for Hendra House Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.962 for Hendra House Residential Home is calculated as follows: ( (150 Excellents x 5) + (6 Goods x 4) ) ÷ 156 Ratings = 4.962

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Hendra House Residential Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Dec 2017

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (57)

Top 20 Care Homes West Midlands 2025

Recipient: Hendra House Residential Home

Date: Friday 31 Jan 2025 More details

Top 20 Care Homes West Midlands 2024

Recipient: Hendra House Residential Home

Date: Wednesday 31 Jan 2024 More details

Top 20 Care Homes West Midlands 2023

Recipient: Hendra House Residential Home

Date: Tuesday 28 Feb 2023 More details

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Meet the Team (31)

Lindsay

Lindsay Giess

Job Title: Care Manager

Joined: 2010

Lindsay is the homes Care Manager.
She holds the Level 5 Certificate In Leading & Managing Services To Support End of Life and Significant Life Events.
She is currently completing the Level 5 Care Managers Award.
In 2011 she won the Bronze Medal at the World Skills competition for Health & Social care.


Laura

Laura McNally

Job Title: Lead Practitioner

Joined: 2003

Laura was the first of Hendra's long line of apprentices.
She has progressed to her current role of Lead Practitioner.
Laura holds the NVQ Level 3 award in Health & Social Care.


Michelle

Michelle Griffiths

Job Title: Lead of Care

Joined: 2009

Michelle holds the NVQ Level 3 in Health and Social Care, and will shortly be commencing the Level 4 Diploma.
Michelle is the home's lead on continence matters.


Rose

Rose Meier

Job Title: Lead Practitioner

Joined: 2007

Rose has progressed through the ranks at Hendra commencing as a Kitchen Assistant, but her caring compassionate nature saw her progress as a Care Assistant, Team Leader and her current role of Lead Practitioner.
Rose holds the NVQ Level 3 award in Health and Social Care.
Rose is the homes lead on Infection Control.


Rosie

Rosie Hawkins

Job Title: Lead Practitioner

Joined: 2014

Rosie is one of our apprenticeship graduates. She is now a Lead Practitioner with responsibilities for residents nutrition.
Rosie has recently commenced her Level 4 Health & Social Care Diploma Award.


Gemma

Gemma Locke

Job Title: Lead Practitioner

Joined: 2015

Gemma is employed as a Lead Practitioner with specific responsibilities for Moving and Handling.
Gemma is a qualified Moving and Handling Trainer and assessor.
Gemma has commenced her Level 4 Diploma in Health and Social Care.


Angie

Angie Marcluk

Job Title: Lead Practitioner

Joined: 2016

Angie currently holds the NVQ Level 3 award and will be commencing her Level 4 Diploma in Health and Social in the near future.


Jackie

Jackie Angell

Job Title: Care Assistant

Joined: 2014

Jackie has many years experience in the nursing and health and social care sector.
She holds the NVQ Level 3 Award.


Lorraine

Lorraine Underwood

Job Title: Care Assistant

Joined: 2014

Lorraine is an experienced care with many years experience in the sector.
She holds the NVQ Level 3 award and is used as one of the mentors for new entrants to the sector.
In addition Lorraine has responsibility for ensuring that the home maintains an adequate stock of all medical supplies.


Jane

Jane Perks

Job Title: Care Assistant

Joined: 2015

Jane has been involved in the care sector since leaving school.
She holds the NVQ Level 2 award and is another of the home staff used to mentor new entrants to the sector.


Clare

Clare Davies

Job Title: Care Assistant

Joined: 2016

Clare is another of Team Hendra's apprentice successes.
She has just commenced her Level 3 Diploma in Social care.


Millie

Millie Head

Job Title: Lead Practitioner

Joined: 2016

Millie is another of our apprentice successes.
She worked in the home in the kitchen before leaving school in 2016.
Millie has completed the Level 3 Apprenticeship programme.
In addition to her current studies, Millie is also the home's Activities Co-ordinator.


Kae

Kae Didlick

Job Title: Care Assistant

Joined: 2016

Kae has many years experience in the sector and holds the NVQ Level 2 Award.


Rosie

Rosie Harrington

Job Title: Care Assistant

Joined: 2017

Rosie is currently completing her Nursing Degree programme but still helps out when she can at Hendra.


Leanne

Leanne Pritchard

Job Title: Senior Care Assistant

Joined: 2018

Leanne has a wealth of experience in the care sector in a diverse range of care settings.
She holds the NVQ Level 3 award.


Alison

Alison Stokes

Job Title: Care Assistant / House Keeper

Joined: 2018

Alison has many years of experience in the care sector before joining the home. She holds the NVQ Level 2 award in Health & Social care.


Sophie

Sophie Lloyd

Job Title: Apprentice Carer

Joined: 2018

Sophie is our latest apprentice.
She came to the home to do her works experience and we were so delighted with her keenness and passion for providing quality care we offered her an apprenticeship when she left school.


Alex

Alex Lysy

Job Title: Care Assistant

Joined: 2018

Alex has a wealth of experience in the health and social care sector and completed her NVQ Level 2 award.
Alex also worked in the hospitality sector and as well as having the benefit of her care experience she is also willing to share the experience of her skills in the kitchen.


Janine

Janine Eichelmann

Job Title: Kitchen Assistant

Joined: 2014

Janine joined the home in 2014, having previously been a hairdresser. She is employed at a Kitchen Assistant.


Tracey

Tracey Mansell

Job Title: Cook

Joined: 2016

Tracey is a valued member of Team Hendra.
Tracy completed the NVQ Level 2 House Keeping.


Julie

Julie Harper

Job Title: Kitchen Assistant

Joined: 2017

Julie completed her NVQ Level 2 Hospitality in 2019.
She was delighted to be selected as the Student of the Year at the Hereford / Ludlow college 2019 Student Awards.


Kerry

Kerry Williams

Job Title: Head Housekeeper

Joined: 2015

Kerry was previously employed as a Care Assistant and was voted Care Apprentice of the Year in 2018.
She then took time out to raise her family but we were delighted when she returned as our House Keeper in 2015.
In 2017 Kerry successfully completed the NVQ Level 2 House Keeping Award.


Alison

Alison Pinfield

Job Title: Care Assistant

Joined: 2019

Alison is a much loved employee who joined us in 2019.
She brings a wealth of experience and common sense to the team.


Kellie

Kellie Mantle

Job Title: Care Assistant / House Keeping

Joined: 2019

Kellie joined as a member of the House Keeping Team, but it soon became apparent that her true passion was caring.
She joined the Care Team in 2020 and currently combines both roles.


Sam

Sam Williamson

Job Title: Care Assistant / House Keeping

Joined: 2019

Sam joined Team Hendra in early 2019.
She began initially in the House Keeping Team, but joined the Care Team later in the year allowing her to use her Level 3 Health and Social Care Diploma.


Emma

Emma Mansell

Job Title: Care Assistant

Joined: 2019

Emma initially joined Team Hendra as a member of the House Keeping Team.
Her potential as a carer soon became apparent, and she joined the Care Team in 2020.
She is due to commence her Health & Social care Level 2 studies in the near future.


Sharon

Sharon Edwards

Job Title: Care Assistant

Joined: 2019

Sharon is loved and respected by her colleagues and her residents alike.
She has a wealth of experience and previously worked in the NHS at Tenbury Hospital before joining Team Hendra.


Melanie

Melanie Grogan

Job Title: Care Assistant / Part Time Cook

Joined: 2019

Mel holds the NVQ Level 2 Diploma.
She is also a competent Cook having worked previously in that role within the NHS.
She combines both roles at the home, but obviously on different shifts.


Michelle

Michelle Barker

Job Title: Care Assistant

Joined: 2019

Michelle has been employed in care for many years.
She is currently completing her Level 3 Health & Social care Diploma


Ellie

Ellie Pinfield

Job Title: Apprentice Care Assistant

Joined: 2020

Ellie is the latest in the long line of Hendra Apprentices.
She is currently completing the Level 2 Apprenticeship programme.


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Catia Jones

Job Title: Care Assistant

Joined: 2019

Catia is a much loved and respected member of the Care Team.
She is currently completing her Health & Social Care Level 2 Award.


Frequently Asked Questions about Hendra House Residential Home

What types of Care is Hendra House Residential Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Hendra House Residential Home provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Hendra House Residential Home have?

There are 28 Single Rooms.

What are the Facilities & Services at Hendra House Residential Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Hendra House Residential Home to the centre of Ludlow?

0.4 mile(s) as the crow flies, distance by road may be significantly further.