Hinstock Manor Care Home

Chester Road, Hinstock, Market Drayton TF9 2TE
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9.7 24 Reviews
  • Hinstock Manor Care Home, Market Drayton
Staff at Hinstock Manor Residential Care Home, in Shropshire, are dedicated to improving the lives of all residents.

This dedication can be seen in every aspect of the care home from the quality of the food to the activities.

A team of well-trained and caring staff support residents. The health and well-being of residents is paramount and this is underpinned by the quality of staff and the significant on-going investment in staff training.

New residents settle in very quickly, enjoying the companionship of others and the stable, happy and relaxed homely surroundings.

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Care Provided by Hinstock Manor Care Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 51 Service Users
  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Clare Dunn (Deputy Manager)
  • Admission Criteria
    • Full Care Assessment Carried Out
    • Ages 18+
  • Room Information
    • Single Rooms (47)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (40)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2013

Funding & Fees Guide for Hinstock Manor Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £975 – £1,595
    • Self-Funded Residential Dementia Care £975 – £1,595
    • RESPITE Self-Funded Residential Care from £1,595
    • RESPITE Self-Funded Residential Dementia Care from £1,595

  • We have Couple Suites available.
  • (these prices are only a guideline, please contact Hinstock Manor Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Situated just off the A41 between Newport, Shropshire and Market Drayton.


  • Parking

  • There is a private care park at the front of the home.


Hinstock Manor Care Home Reviews (24)

Total of 24, showing 1-20
9.7

Hinstock Manor Care Home has a Review Score of 9.7 (9.727) out of 10, based on 13 reviews in the last 2 years. Over all time Hinstock Manor Care Home has 24 reviews.

Overall Experience

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Review from P K (Daughter of Resident) published on 27 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

At the age of 95, registered blind, hard of hearing and very frail, Mum could no longer remain in her own home and moved into Hinstock Manor Care Home. She had a lovely, large bedroom with ensuite facilities and was encouraged to personalise it with items that were important to her. The staff were very
caring, compassionate, attentive and friendly and did everything they could to ensure Mum was well looked after. Sadly, Mum passed away recently, but I would like to thank everyone at Hinstock Manor, including the lovely reception staff, the carers and the management team for everything they did for her during the 14 months she was with them.

Reply from Macie Cox, Marketing Executive at Hinstock Manor Care Home

Thank you so much for taking the time to write us a lovely review, Mum is truly missed by all of the team and we send our love at this hard time.


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Review from Kieran P (Grandson of Resident) published on 27 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Grandad was admitted to Hinstock Manor Care Home in May 2024 after a spell in hospital.
Throughout his time there he had many laughs with the staff and was looked after at a very high standard.
During his end of life pathway the staff treated him with respect and dignity and made it as comfortable
as possible. I want to give a special mention to four members of staff in particular for going up and beyond.
This care home has changed the way I looked at care homes and actually couldn't recommend it any more. Thanks.

Reply from Macie Cox, Marketing Executive at Hinstock Manor Care Home

Thank you so much for your kind words, we really appreciate it here at Hinstock Manor and we are so grateful for your support.


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Review from M M (Wife of Resident) published on 25 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife went into Hinstock Manor care home for two weeks' respite and was in there for five weeks where she was very well looked after by the staff. The home was very friendly and well-run.

Reply from Macie Cox, Marketing Executive at Hinstock Manor Care Home

Thank you so much for your lovely review, I will make sure it is passed on to our fabulous team!


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Review from M F (Mother of Resident) published on 17 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the time my mom entered Hinstock Manor Care Home for respite, the manager and the staff were amazing. Mom was there for 6 weeks and the staff went above and beyond for her. Even when family and friends went we were made so very welcome. Mom would have stayed there but it was a little out of the
way for us. Anyone going into Hinstock Manor don't worry you will be cared for by the very best.

Reply from Macie Cox, Marketing Executive at Hinstock Manor Care Home

Thank you so much for your kind words, we all really appreciate it here at Hinstock Manor! We wish you all the best for the future and it was a pleasure to have the privilege of supporting Mom!


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Review from S M (Daughter of Resident) published on 9 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Hinstock Manor has been so supportive and professional with all care needs for Mum, she was made comfortable to the very end when she passed. The staff went above and beyond for Mum as Mum deteriorated, we as a family would like to thank them all for looking after Mum and we took flowers and a thank
you card to them.

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Review from D R (Daughter of Resident) published on 23 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since Mum's return from hospital following a spell of pneumonia and the following palliative care provided and appointed by the staff at Hinstock Manor has been lovely. Not only to Mum but also to us, her family.
Particular thanks goes to the manager who has shown kindness and empathy in bucket loads.
All
staff at Hinstock Manor have given us the love to deal with a difficult time in our lives.

Reply from Macie Cox, Marketing Executive at Hinstock Manor Care Home

Thank you so much for your lovely review of Hinstock Manor, we really appreciate it. If we can do anything to support you more please let us know.


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Review from Ian J (Son of Resident) published on 27 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had to go into care following the onset of confusion in June 2018 and the subsequent deterioration in her capacity to look after herself at home. She was made to feel very welcome, had a room that was appropriate for her needs and received personal attention that was sensitive to her situation.
Over
the six years that she has been there, her needs have changed, and the level of care required has increased. Carers and all the staff such as housekeeping, kitchen, activities and reception have been perceptive of these changes and adapted the care, attention and room facilities afforded to her.
As age and frailty overcame her, everyone went out of their way to provide care and comfort during her inevitable demise. As a family, we were afforded every facility, and it always felt as though we were visiting Mum at home and not in a care home. We can only praise the caring and supportive outlook of everyone at the home, who created a welcoming environment that made us all feel 'at home'.

Reply from Macie Cox, Marketing Executive at Hinstock Manor Care Home

Thank you so much for your lovely review; we all really appreciate it here at Hinstock Manor. If we can ever do anything to support your family please let us know.


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Review from G E (Son of Resident) published on 24 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff here are wonderful - they have looked after my father for over 12 months since his stroke. He has a tendency to wander about and hide - at all times of day and night (like he’s playing games) but they deal with him with great humour and tenderness. There are plenty of activities to participate
in - or not! There is also a social page so that relatives and friends can keep up with what they are doing even if they can’t get there as often as they’d like. I have nothing but great respect for all the staff - always there with a smile and a comforting shoulder, should you need it! It’s like family.

Reply from Macie Cox, Marketing Executive at Hinstock Manor Care Home

Thank you so much for your lovely review of Hinstock Manor, we appreciate your support - it means a lot to us here. We strive for the family feeling within Hinstock Manor so this is great to hear!


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Review from Roland S (Resident) published on 16 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since my first visit to Hinstock Manor Care Home in March 2023. I remain impressed especially the welcoming reception given by staff and the reassurance and ready help of your dedicated carers.
Two of my dearest friends are resident at Hinstock Manor Care Home and have no hesitation in the recommendation
of your care home.

Reply from Macie Cox, Marketing Executive at Hinstock Manor Care Home

Thank you so much for your lovely words about Hinstock Manor, we are so happy that you are impressed by staff and are grateful for your recommendation!


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Review from Ian K (Son of Resident) published on 12 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good quality care and an impressive range of activities to stimulate and entertain the residents.

Reply from Macie Cox, Marketing Executive at Hinstock Manor Care Home

Thank you for your kind words regarding Hinstock Manor. We believe activities are so important in enriching the lives of our residents, and we are so happy you have recognised the activities and care in our home!


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Review from John A (Friend of Resident) published on 12 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Helpful and friendly staff. Always respond to requests to follow up any queries.
Clean and tidy care home. My friend is well looked after and his wife is welcomed into the home when she and I visit.
Perhaps as visitors, we do not see all the communal activities but when we last visited there was
a musician providing music and singing which caused a buzz in the room.
Please keep this up within your budget and time restraints.

Reply from Macie Cox, Marketing Executive at Hinstock Manor Care Home

Thank you so much for your lovely review of Hinstock Manor, we believe activities play a major part in wellbeing and the care we provide! Thank you for your support, staff here really appreciate it!


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Review from R W (Son-in-law of Resident) published on 11 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law is very happy at Hinstock Manor Care Home. Staff are very caring, friendly, attentive and available. The home is always warm, clean and welcoming. The resident's physical, emotional and health needs are well cared for.

Reply from Macie Cox, Marketing Executive at Hinstock Manor Care Home

Thank you so much for your kind words, here at Hinstock we want every aspect of our care to be the best and it makes us very happy that this can be recognised. Thank you so much for your continued support.


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Review from V W (Daughter of Resident) published on 11 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at the care home for the last 18 months. She is always treated with respect and care. The staff ensure that she maintains her dignity. She is always well cared for both physically and emotionally. The home is clean and warm with a nutritious and varied daily food menu.
The staff are kind and considerate and always address my mother by name. They ensure that there are daily activities to keep residents occupied and motivated. The care manager is always available and very helpful.

Reply from Macie Cox, Marketing Executive at Hinstock Manor Care Home

Thank you so much for taking the time to write such a lovely review of Hinstock Manor, we really appreciate your support! Mum is a joy to have with us and we are glad you are happy with all aspects of our home.


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Review from June M (Wife of Resident) published on 13 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Christmas has always been for all our family a special time and this would be the first one that my husband and I have been apart on Christmas day for sixty two years, our diamond wedding anniversary is in August 2023. After spending the day with him for a lovely Christmas lunch I feel that he is well
cared for with kindness and understanding by all at Hinstock Manor.

Reply from Macie Cox, Marketing Executive at Hinstock Manor Care Home

Thank you for taking the time to write this lovely review. We are so happy we can provide the care that your husband deserves and that you are both happy with Hinstock Manor. We loved having you both here for Christmas!


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Review from Ruth O (Daughter of Resident) published on 17 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I now have complete peace of mind and total confidence Dad is being looked after with kindness and compassion. Every aspect is good, from the tasty and nutritious home cooking to the kindness and care of all the staff.

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Review from Elaine C (Daughter of Resident) published on 17 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Hinstock Manor is a very caring home. My father loves the food and has put on some much-needed weight since hs started there. It is cheerful, clean and bright.

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Review from Paul B (Son-in-law of Resident) published on 27 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Hinstock Manor is a real gem of a place, it's like a five-star hotel for elderly, disabled and infirm people. I researched and visited numerous care homes when my wife and myself had to put her father into care. Hinstock Manor is head and shoulders better than any other place we visited.
The premises
are well kept, clean and bright. The rooms are spotless and the staff likewise are always well presented. Every single member of the team make you feel like they are very proud of the service they provide and so they should be!
The friendliness of Hinstock Manor starts with the receptionist and is continued by every other member of staff you speak to and is simply amazing. I cannot thank them enough for the way in which they look after my In-Laws.
Food is homemade by the in-house chefs and is plentiful and wholesome. Beverages are always available and there is enough staff at all times to keep these standards high.
Well done to all your staff, I cannot recommend you highly enough!

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Review from Margaret B (Daughter of Resident) published on 26 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is exceptional, in every way. It’s is clean, welcoming and most of all has the most wonderful, caring and kind staff. We could not be happier with the care they give to my Father. It’s very hard to place someone close to you in care, however, when we visit him he says he is well looked
after and loves the home. My Dad has acute Alzheimer’s and can be quite demanding and a real handful at times and we know how hard he can be to cope with. All the staff, without exception, are patient, kind and caring towards him. He has an excellent room and he himself is always clean and tidy. We are very lucky to have found Hinstock Manor. We had previously looked at other care homes and none of them matches the standards of this one,

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Review from David H (Stepson of Resident) published on 8 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything at Hinstock Manor is excellent.

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Review from Gary L (Son of Resident) published on 9 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Everyone at Hinstock Manor is very helpful and supportive to my mother and myself. Care is excellent, food is very good and drinks are always available and encouraged.
Also, there are lots of activities going on to help stimulate the elderly.

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Current Review Score: 9.7 (9.727)

Overview of Review Score

The Review Score of 9.7 (9.727) out of 10 for Hinstock Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.727 for Hinstock Manor Care Home is calculated as follows: ( (115 Excellents x 5) + (36 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 154 Ratings = 4.727

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Hinstock Manor Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Jan 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Clare

Clare Dunn

Job Title: Deputy Manager

Joined: 2014

I'm Clare I have 4 children and have 5 grandchildren. I am currently the Deputy Manager at Hinstock Manor.
I have worked in care for over 10 years. I have completed my degree and wish to continue to progress further.


I enjoy the day-to-day support we provide and bringing happiness and support to the residents we care for. Some days are challenging and can be very emotional but with the support of the team, we get through these days. Going to work is a pleasure as we get to work in the resident's home every day not just a workplace.


No two days are the same - I enjoy being part of a team and knowing we have made a difference to those we support, care and work with.


Frequently Asked Questions about Hinstock Manor Care Home

What types of Care is Hinstock Manor Care Home registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Hinstock Manor Care Home provide?

Own GP if required is an additional type of care provided.

How many Rooms does Hinstock Manor Care Home have?

There are 47 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Hinstock Manor Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Hinstock Manor Care Home to the centre of Market Drayton?

4.8 mile(s) as the crow flies, distance by road may be significantly further.