Landona House Ltd

Landona House, Love Lane, Wem, Shrewsbury SY4 5QP
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9.6 47 Reviews
  • Landona House Ltd, Shrewsbury
Landona House, in Shrewsbury, supports a wide range of care requirements, for example long-term and intermediate residential care, as well as dementia care and respite. CQC rated Good in all Categories and Infection Control (March 2021).

A converted Grade II listed building, Landona House offers a charming and homely environment in which to spend a retirement, at the same time as offering a skilled team of carers and a home-cooked food menu.

The home is also looking to add further refurbishments that will include a cinema room and retro lounge. There is also a sensory garden that is ideally suited to those with dementia.

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Care Provided by Landona House Ltd

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 45 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Virgie Santiago (Manager)
  • Admission Criteria
    • Able to admit over a 24 hour period
    • Ages from 18 to 100
  • Room Information
    • Single Rooms (43)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (15)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2020
    • Number of floors: 2

Funding & Fees Guide for Landona House Ltd

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,180 – £1,300
    • Self-Funded Residential Dementia Care £1,180 – £1,300
    • RESPITE Self-Funded Residential Care £1,180 – £1,300
    • RESPITE Self-Funded Residential Dementia Care £1,180 – £1,300

  • Fees can be discussed with the home.
  • (these prices are only a guideline, please contact Landona House Ltd to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No visiting restriction's


  • Parking

  • On Site Parking


Landona House Ltd Reviews (47)

Total of 47, showing 41-47
9.6

Landona House Ltd has a Review Score of 9.6 (9.598) out of 10, based on 10 reviews in the last 2 years. Over all time Landona House Ltd has 47 reviews.

Overall Experience

  • 32
  • 14
  • 1
  • 0
  • 0

Date Published

47
6
7
10
37

Review from Beryl P (Resident) published on 28 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent - the staff were very attentive and went out of their way to help me.


Brilliant - booked in to go again at the end of July - thank you.


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Review from G M (Husband of Resident) published on 14 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has only been at this home since January 2017 but I find the staff and the home excellent. This home was recommended to me by the daughter of another resident which was fortunate as I think I have made the correct choice.

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Review from Shirley P (Daughter of Resident) published on 14 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We found Landona and all the staff very helpful, professional, kind and caring. They always treated my father with the utmost respect. The food was very good and the accommodation very clean. I would highly recommend Landona House.

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Review from S S (Daughter of Resident) published on 14 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother is extremely happy at Landona House and I feel she is well cared for. On most occasions she looks well, has been dressed with care and coordination with attention to detail like hair and nails done. Since she has been at Landona there has been little change of staff and I feel that it has
a family atmosphere. I always feel welcome and am offered refreshment. I have no hesitation in recommending Landona House to others.

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Review from Joan R (Daughter of Resident) published on 4 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was admitted to Landona House initially for a period of two weeks respite care which was extended a further two weeks. Due to the skill and attention of the dedicated staff her mediation was greatly reduced, her self confidence increased and she began to socialise- something she had not done
for a long long time. Mental stimulation is the key factor and patients are encouraged to take part in various activities and socialise. In summary my experience of Landona House has been excellent and is highly recommended.

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Review from Jacqueline D (Daughter of Resident) published on 12 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Saturday 19th December my mother had a nasty fall at the Christmas Fayre at Landona House. The staff swiftly and efficiently dealt with the situation, caring for her ( and me as she had pulled me down with her) I could not have asked for any better help and kindness shown to us both. The paramedics
were called and soon had her into hospital. The staff lay on the floor comforting her all the time while trying to assess and deal with her injuries. The management had the situation in hand at all times.

Reply from Oliver Foster, Manager at Landona House Ltd

Thank you for your review, and we are delighted that your Mother is on the mend. Accidents can happen at any time, and I am happy with the rapid and professional manner the staff helped with your situation. I will pass on your thanks to the staff.


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Review from J W (Daughter of Resident) published on 23 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum enjoys being there. She is looked after very well. She has had a few nasty illnesses and they have looked after her very well and she is well again now. She enjoys the company and the food. She enjoys the entertainment and singing. It is such a relief for us, that she loves living there.

Reply from Oliver Foster, Registered Manager at Landona House Ltd

Thank you for your comments. We pride ourselves with providing quality tailored care to your mother's needs. We are lucky to have a nice homely environment and great dedicated care staff. I will pass on your comments to our care team, Thank you.


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Current Review Score: 9.6 (9.598)

Overview of Review Score

The Review Score of 9.6 (9.598) out of 10 for Landona House Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.598 for Landona House Ltd is calculated as follows: ( (73 Excellents x 5) + (41 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 117 Ratings = 4.598

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Landona House Ltd is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Feb 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (2)

Virgie

Virgie Santiago

Job Title: Home Manager

Joined: 2008

I have worked at Landona House Limited since 2008 in many capacities as, deputy , a unit manager and registered manager following an extensive career in health and social care.


I am committed to leading our team exceptionally to deliver the highest standards of quality care to all who live at Landona House


Karina

Karina Tomlinson

Job Title: Deputy Home Manager

Joined: 2018

I've worked at Landona House for nearly 6 years, I started as a senior carer, and I then pursued work towards my level 4 in 2023 which I then completed early this year.


Since then I have been promoted to deputy manager where I have furthered my knowledge extensively which as a result has led me to be an active positive and structured team leader where I actively support the staff and ensure we deliver a high standard of care to our residents who reside at our home.