Deansfield

Kynnersley, Telford TF6 6DY
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9.0 25 Reviews
  • Deansfield, Telford
Family-owned and managed.

Deansfield is a home for people living with dementia where life is celebrated. There is fun and activity alongside professional, kind, and compassionate care and support.

With 2.5 acres of garden, residents can wander at will, sit in the summerhouse, walk with the dogs, feed the ducks, chickens, goats, and alpacas, help in the organic vegetable garden and greenhouse or just sit on one of the seats and watch the amazing selection of wild birds.

Inside is just like home, with good fresh food, single rooms, and independent or fully assisted bathing facilities.

A newly built conservatory (May 2022) measuring an impressive 18 x 19 is the perfect location to take advantage of the beautiful views. People get up when they want and return to bed when they want. Individuality is encouraged and shared experiences are enriched by thoughtful activity.

Deansfield really is a home for life.

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Care Provided by Deansfield

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 16 Service Users
  • Privately Owned
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Owner
  • L J Care Ltd
  • Person in charge
  • Pauline Holding (Registered Care Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (16)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2021

Funding & Fees Guide for Deansfield

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £950 – £995
    • Self-Funded Residential Dementia Care £950 – £995
  • (these prices are only a guideline, please contact Deansfield to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home understands life demands and working hours are no longer 9-5, which is why Deansfield is flexible when visiting loved ones, all they ask is for a courtesy call and to avoid meal times, with the last visit time being 7 pm.


  • Parking

  • Deansfield has parking to the side of the property, and also available, off-road parking located in front of the road.


Deansfield Reviews (25)

Total of 25, showing 1-20
9.0

Deansfield has a Review Score of 9.0 (9.017) out of 10, based on 3 reviews in the last 2 years. Over all time Deansfield has 25 reviews.

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Review from D H (Son of Resident) published on 17 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Without a doubt my mum was looked after very well. Her food was excellent and she was always clean and washed. Her room was kept clean and tidy and she was very happy. The staff were always friendly and helpful and always on hand to help with any questions regarding my mums health. They were always
happy to assist with anything. I cannot fault anything throughout her lengthy care at the home. It was always a welcoming atmosphere to visit.

Reply from Pauline Holding, Manager at Deansfield

Thank you for the lovely feedback, which means a lot to the team. It was also our pleasure taking care of mum. Thank you for the memories.


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Review from S M (Nephew of Resident) published on 5 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is looking after my uncle very well and all staff are very friendly and keep him safe from Covid and he seems very happy, he’s never negative about it in any way. He does enjoy his food and I always ask him if he’s being looked after and he says yes they’re very good.

Reply from Pauline Holding, Manager at Deansfield

Hi,
Thank you for taking the time to share your views, means a lot to me and the team!
Kind Regards


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Review from Michelle H (Daughter of Resident) published on 5 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad initially came to Deansfield in August 2023 for respite. Dad has now become a permanent resident due to his wife passing away in November 2023.
Dad has dementia so finding somewhere to suit his needs was imperative and I feel that Deansfield Care Home is just perfect for him.
Dad has his care
needs fully met and I am very happy with the care staff and management and feel it is run to a very high standard.
When I telephone or visit Dad I am always made to feel welcome and I know they take care of Dad in a lovely caring way. I like the communication I receive too and I'm always kept up to date with any changes and if Dad needs anything to be brought in.
I have always liked the fact that it's a small care home and the carers take the time to get to know all the residents on a personal basis.

Reply from Pauline Holding, Manager at Deansfield

Hello,
Thank you for the kind words, our team thrives on feedback such as yours.
Kind Regards


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Review from L H (Daughter of Resident) published on 19 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Deansfield for around 3 years. We chose it as it has a much more homely and personal atmosphere compared with other homes who often refer to having units rather than rooms. Staff are friendly, caring and patient and everyone from care, to the kitchen, housekeeping and
maintenance all work hard to make a home from home for the residents. We are reassured that my mother is safe and receiving good care.

Reply from Pauline Holding, Deputy Manager at Deansfield

Thank you for the positive feedback, I'll be sure to pass it on to the team.


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Review from S T (Son of Resident) published on 19 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mom has been a resident at Deansfield for over 3 years. The care given to her is always of a very high standard. All of the staff are very caring and attentive and are always approachable. Deansfield has a warm homely feel to it and we as a family are always made to feel welcome. I have no hesitation
in recommending Deansfield to anyone looking for the best possible care for their loved ones.

Reply from Harvi Singh, Managing Director at Deansfield

Thank you for the positive feedback! Means a lot to the team.


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Review from Susie S (Daughter of Resident) published on 9 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I write this review to say how highly I think and feel of the warm homely atmosphere of Deansfield.
My Mum is being looked after with love and care and attention she needs with her dementia.
Pauline has been fantastic from day one she is so caring and professional.
Mum thinks world of one staff member
who is so helpful. The team there and the owner reflect a high standard of care as they really show they want Deansfield to be a home for residents at their special time in their lives.
I feel at ease knowing Mum is in a special place being taken care of properly and securely.

Reply from Pauline Holding, Deputy Manager at Deansfield

Thank you for such positive feedback, means a lot to the team at Deansfield!


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Review from J C (Daughter of Resident) published on 7 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited Deansfield looking for a care home for my mum who is diagnosed with mixed dementia. I immediately loved the rural setting. I was welcomed warmly by the staff and it felt like home from home instantly. I observed how kind and gentle the staff were with the residents and noted the happy atmosphere,
with residents having a sing-song together in the lounge. I was impressed with the homely atmosphere and the staff's interaction with residents. They appeared to know the resident's individual needs and offered tea and mid-afternoon snacks. I was shown the bedrooms which were clean and well-furnished. No en suites but several toilets and bathrooms available.
I viewed many care homes in the Shropshire/Telford area and decided Deansfield was my first choice for my mum due to the smaller, more family feel that it offered and the opportunities for my mum to do gardening, and experience nature.

Reply from Pauline Holding, Deputy Manager at Deansfield

Thank you for the positive feedback, will inform the team of the warm words.


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Review from Paul A (Son of Resident) published on 22 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad spent the last eight months of his life at Deansfield, having lived with mixed dementia and gradually deteriorated over five years. He started by going twice per week for respite and then became a full-time resident. Throughout this, he was superbly cared for by the Deansfield team who were unfailingly
kind, efficient and loving. The family feeling and cheerful atmosphere suited him perfectly. As he came to the end of his life, he felt safe and secure. A wonderful place!

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Review from Andrew A (Son of Resident) published on 18 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found Deansfield when I was helping my Mother find a suitable care home for my father, who was needing full-time care for dementia. My father began going on a daycare basis and then moved to full-time residential care in 2020. Everyone there has been superb, from the manager/owner to the carers, to
the kitchen team. They take pride in looking after their residents, with real love and care. The home is as homely as it could be and everyone is treated with patience and dignity. A huge thank you Deansfield.

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Review from V A (Wife of Resident) published on 27 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot speak too highly of the wonderful care given to my husband during his stay and I shall always be so grateful to the staff.

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Review from B D (Son of Resident) published on 14 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at this care home for the last 15 years and my wife and I are regular visitors. The home is award-winning and specialises in residents with various forms of dementia. The atmosphere is both homely and loving. We are satisfied that she is receiving the best possible care
for her demanding requirements.

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Review from S B (Sister of Resident) published on 26 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On entering Deansfield you get that homely welcoming feeling, greeted by very friendly staff who are about at all times, talking and caring for the residents. Their dedication to the residents is very touching. They are treated like a big happy family, nothing is too much trouble for any of the staff.
Should you wish to discuss anything with them, management and staff are also available. A good place.

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Review from Susan H (Sister of Resident) published on 26 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have never been in such a well-run and pleasant home. As soon as you walk in it just feels like stepping into your own home. Staff cannot do enough for you and treat the residents like they are their own flesh and blood. It's a wonderful place.

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Review from P C (Daughter of Resident) published on 25 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been coming to Deansfield since August 2019. He really enjoys it. The staff, food, building, gardens. The rooms are all brilliant. The place is spotless. I cannot fault anything about Deansfield. I know he is 100% looked after and is safe. I would recommend Deansfield to all my friends.

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Review from Annette F (Daughter of Resident) published on 19 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother resided at Deansfield for 21 months and she was cared for to a very high standard. My mother's wishes were always met, the staff always demonstrated genuine care, compassion and ensured my mother and the other residents were cared for with dignity and always clean and well dressed. My mother
enjoyed her friendly relationship with the staff and we as a family were reassured to know that she was in good hands. My father, brother, sister and wider family were always made welcome.

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Review from L H (Daughter of Resident) published on 16 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are friendly and understand the needs of the residents. The home is just like home and we always made to feel welcome. There are activities and time spent outside in the wonderful ground.

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Review from R M (Granddaughter of Resident) published on 11 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time I have been to visit my grandmother, I have found her clean, happy and very well cared for.
I find the staff extremely welcoming and attentive to both residents and family members. It never feels like a typical care home it is genuinely like home from home, never have I left with any worries
or concerns about my grandmother's safety and wellbeing.
I would definitely want to be in a care home such as this when my time comes 10/10.

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Review from Richard T (Brother-in-law of Resident) published on 11 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Deansfield is a very nice place. Everybody is so caring. The staff I would give 10+, they are so kind and caring. I have a sister-in-law here and would recommend to anybody. The best place I have visited and I have visited quite a few.

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Review from Michael T (Husband of Resident) published on 11 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife of over 63 years, is now a resident at Deansfield. I have found the care and support given is of a very high standard. I am always made welcome by all the staff when visiting there and I would definitely recommend Deansfield to anyone.

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Review from P T (Daughter-in-law of Resident) published on 1 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother-in-law is a resident at Deansfield which is situated in a beautiful location and has a lovely calm and homely atmosphere. Every member of staff provides exceptional care to the residents in a very professional and thoughtful manner. I have complete confidence that my Mother-in-law is in
very safe hands and cared for to the highest standard that I could ever wish for. I would not hesitate to recommend Deansfield to anyone looking for a care home for their loved ones.

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Current Review Score: 9.0 (9.017)

Overview of Review Score

The Review Score of 9.0 (9.017) out of 10 for Deansfield is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.2 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.829 for Deansfield is calculated as follows: ( (30 Excellents x 5) + (4 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 35 Ratings = 4.829

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.188 Points relating to the number of positive Reviews for Deansfield is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 16 registered maximum number of service users is 3.2. 3 Positive Reviews ÷ 3.2 = 0.938

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 Apr 2023

Overall
Good

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (5)

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Meet the Team (5)

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Pauline Holding

Job Title: Registered Manager

Joined: 2021

Pauline Holding joined our team at Deansfield in November 2021, bringing with her an impressive track record of over 30 years in the care industry. With her vast experience and dedication, Pauline has steadily advanced in her career, starting from the ground up. Her expertise shines through in the positive outcomes she consistently delivers.


Pauline's commitment to providing excellent care is evident in her achievements, particularly in obtaining a Good overall outcome with CQC (Care Quality Commission). This accomplishment speaks volumes about the depth of knowledge she has acquired over the years.


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Debbie Foster

Job Title: Team Leader

Joined: 2022

Debbie Foster brings a sense of calm and professionalism to our team, coupled with a genuine passion for providing exceptional care. Her dedication extends not only to the residents we serve but also to their relatives, ensuring that everyone feels supported and valued.


Debbie's career began in domiciliary care, and she seamlessly transitioned into the care home setting, where she has excelled ever since. Her unwavering commitment is evident in her willingness to undertake all necessary training requirements, always staying up to date with the latest industry practices and regulations.


In addition to her own personal growth, Debbie goes above and beyond to offer unwavering support to her fellow colleagues. She fosters a collaborative and supportive work environment where everyone can thrive.


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Becky Barlow

Job Title: Senior Care

Joined: 2022

Becky boasts an impressive 17-year tenure in the care sector, demonstrating her dedication to the welfare of others. Her vocation stems from a deep-seated passion for providing nurturing care. Over her career, Becky has amassed invaluable experience in catering to individuals with learning disabilities across various age groups, including children and adults.


Notably, Becky's commitment to personal growth is matched by her exceptional support for her fellow colleagues. Going above and beyond, she consistently extends a helping hand to ensure a collaborative and supportive work atmosphere, where all team members can flourish.


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Julie Williams

Job Title: Cook

Joined: 2016

Julie Williams has been an invaluable member of the Deansfield team for eight years, playing a crucial role in creating a positive and welcoming atmosphere for our residents. Her ability to establish and maintain excellent rapport with each individual has made her a beloved figure within our community.


Julie's warm personality and friendly disposition have endeared her to residents and staff alike. Her genuine care and attention to their preferences and dietary needs have made mealtime a delightful experience for everyone. In particular, her talent for baking a variety of fresh cakes has earned her widespread admiration. These delectable treats bring joy and satisfaction to all who indulge in them.


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Charlie Moorhouse

Job Title: Housekeeper

Joined: 2023

Charlie is a dynamic and enthusiastic member of the Deansfield family who joined our team in 2023. As a young and vibrant individual, she has shown remarkable eagerness in learning and adapting to her new environment. Her positive and upbeat attitude has already allowed her to establish a strong rapport with residents, creating a welcoming and friendly atmosphere.


Frequently Asked Questions about Deansfield

What types of Care is Deansfield registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Deansfield provide?

Day Care & Own GP if required are other types of care provided.

How many Rooms does Deansfield have?

There are 16 Single Rooms.

What are the Facilities & Services at Deansfield?

Own Furniture if required, Pet Friendly (or by arrangement), Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Deansfield to the centre of Telford?

5.3 mile(s) as the crow flies, distance by road may be significantly further.