The Willows

57 High Street, Madeley, Telford TF7 5AT
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2 Reviews
  • The Willows, Telford
The Willows offers a distinct long-term or short-term residential and respite care and rehabilitation service to adults with brain injuries, including, where required, respite care to Adults with Acquired Brain Injury and Physical Disability in the community. The service has been specifically developed to enable clients to pursue a full life through empowerment and the collaborative interventions of specially prepared key workers. The Willows is a short distance from Ironbridge and offers a comfortable residence for adults in a modern setting. Thorough assessments of need contribute to measured assistance, with their specialist care staff targeting specific goals whether for long or short-term needs.

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Care Provided by The Willows

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 8 Service Users
  • Primary Care Categories
  • Mental Health Condition
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Offered
  • Cerebral Palsy
  • Head/Brain Injury
  • Speech Impairment
  • Stroke
  • Other Care Provided
  • Day Care
  • Independent Living Training
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Liam Henson (Manager)
  • Admission Criteria
    • 18+ with acquired brain injury
    • Ages 18+
  • Room Information
    • Single Rooms (8)
  • Care Home Design/Build
    • Purpose Built: No

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • As far as is reasonably practical the Home will accommodate visits to suit clients needs. It is preferable that most visiting is arranged between the hours of 10 am to 9 pm, however, other times can be facilitated following discussion and the mobilisation of appropriate resources.


  • Parking

  • There is off-road parking to the front of the home.


The Willows Reviews (2)

Over all time The Willows has 2 reviews.

Overall Experience

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Date Published

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Review from K S (Brother of Resident) published on 22 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The Willows strives to cultivate a homely ambience rather than an institutional one.
There is a high ratio of staff to residents to enable tailor-made therapies to be applied to the individual together with group activities.

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Review from Dinah A (Mother of Resident) published on 29 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the day I walked in, it felt like home; it was exactly what I was looking for for my son. The staff and management were quietly confident in their jobs and everyone was at ease.


I have nothing but respect for the way they can take a troublesome adult and put them at ease. I was given a nice

cup of tea it was welcome. I went home that night and slept like a dog. First time in a few years. BLESS THEM ALL.

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 16 May 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about The Willows

What types of Care is The Willows registered for?

Respite Care, Mental Health Condition, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Willows provide?

Day Care, Physiotherapy, Independent Living Training & Own GP if required are other types of care provided.

How many Rooms does The Willows have?

There are 8 Single Rooms.

What are the Facilities & Services at The Willows?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Willows to the centre of Telford?

2.6 mile(s) as the crow flies, distance by road may be significantly further.