Alder Grange

51 Adamthwaite Drive, Blythe Bridge, Stoke-on-Trent ST11 9HL
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9.9 48 Reviews
  • Alder Grange, Stoke-on-Trent
Alder Grange is a converted, detached Victorian property, with a comfortable and homely interior where a skilled and friendly team provide one-to-one support at an appropriate level.

Both long and short-term stays are available and the team look to offer a welcoming environment to visiting loved ones, as well as helping residents to make the most of each day in whichever way suits them.

The provider believes in ongoing training and support of staff to get the most out of each professional's potential, while there is also regular monitoring of standards.

Alder Grange accept privately funded and social services funded service users and have contracts with both staffs and Stoke-On-Trent social services.

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Care Provided by Alder Grange

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 21 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Eungella Care Ltd
  • Person in charge
  • Tina Whalley (Care Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (17)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2015

Funding & Fees Guide for Alder Grange

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting anytime. If relatives could avoid 12:30-13:30 if possible and to let staff know if visiting will be after 8pm.


  • Parking

  • Free parking available on site.


Alder Grange Reviews (48)

Total of 48, showing 41-48
9.9

Alder Grange has a Review Score of 9.9 (9.922) out of 10, based on 11 reviews in the last 2 years. Over all time Alder Grange has 48 reviews.

Overall Experience

  • 45
  • 3
  • 0
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Date Published

48
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37

Review from Sue L (Daughter of Resident) published on 25 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I moved mum to Alder Grange from another residential care home where she had been for eight years previously and the care had deteriorated.
I was very anxious at first because I had lost all faith in the care that mum had had.
Alder Grange has fulfilled all my mother's needs and I wouldn't hesitate
to recommend them.
I have found the management very easy to talk to and they always have time to listen and oblige my requests.

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Review from Janet A (Daughter of Resident) published on 24 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Alder Grange has a very homely atmosphere. All the staff are kind and caring to my father and when we visit we are always made very welcome. It is a great comfort to know he is happy and well looked after. I would recommend Alder Grange to anyone requiring top class care for a loved one.

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Review from C C (Daughter of Resident) published on 18 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in the home for almost 2 years, I am also a volunteer. The staff are lovely, so caring and it's just so homely, you can talk to them, even the management they will help you with anything. My mum loves it, the food is all home cooked. It's the best home around!

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Review from Jennie M (Daughter of Resident) published on 1 July 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The level of professional care shown to my mother throughout her stay at Alder Grange Care Home has been extremely high. The care and concern shown to get exactly the right type of medical help for diabetes and dementia has been fantastic - nothing has been too much trouble. Likewise the programme
of activities and outings has been exemplary and so beneficial to my mother's health and wellbeing. Indeed it is very much due to the kind and caring attentions of the staff that my mum has settled in so well and has a happy and contented life at Alder Grange.

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Review from Fiona M (Daughter of Resident) published on 2 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum entered Alder Grange after being diagnosed with Alzheimer's and a couple of instances where it was clear she needed full time care. She spent 5 ½ years in this wonderful home, and I use the word "home" as I would to describe where a person feels comfortable, safe and loved. My mum loved Alder
Grange and the incredible staff who cared for her with so much compassion, patience and affection, right through her end stages until her passing in October 2015. Whenever I had the opportunity to visit I was always welcomed and remembered and there was no doubt in my mind that there could have been no better place for my mum to have lived her last years. It really was like waling into someone's home and not a residential home. But make no mistake the care was full on and incredibly efficient and professional. I highly recommend Alder Grange.

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Review from Lezley W (Daughter of Resident) published on 17 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother stayed at Alder Grange to allow me some respite from my role as carer. We would most certainly recommend Alder Grange to others as it provided such excellent care. My mother has complex dietary needs and they were totally catered for. She was really happy whilst there- surrounded by the most
caring, sensitive and professional staff, who have created a warm and comforting environment where all her needs were met.

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Review from Keith F (Son of Resident) published on 28 September 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at the home for 4 years until she sadly passed away in July 2015.
During that time the care she received at Alder Grange was wonderful. No -one could have done more for my mum than the staff did on a daily basis, nothing was ever too much trouble for them. The staff all cared
for my mum as if she was one of their family and I think they all loved her as much. Almost every member of staff (and a number who had left a while ago) attended my mum's funeral which shows the feelings they all had for her.
The home has a lovely 'homely' atmosphere where each resident is a treated as a special individual unlike larger establishments where the great number of residents makes it difficult to devote the time to every person.
Finding a home for a parent is a difficult and traumatic experience but I was fortunate enough to find the BEST home for my mum.

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Review from Merilyn H (Daughter of Resident) published on 20 July 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at this home for 5yrs and has received nothing but love and exemplary care delivered with sensitivity and understanding. Every member of staff shows empathy and discretion when caring for the residents and I cannot recommend Alder Grange more highly.

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Current Review Score: 9.9 (9.922)

Overview of Review Score

The Review Score of 9.9 (9.922) out of 10 for Alder Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.922 for Alder Grange is calculated as follows: ( (120 Excellents x 5) + (8 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 129 Ratings = 4.922

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Alder Grange is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 21 registered maximum number of service users is 4.2, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Feb 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (1)

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