Barrowhill Hall Residential and Nursing Home

Barrowhill, Rocester, Uttoxeter ST14 5BX
Submit a Review
9.7 85 Reviews
  • Barrowhill Hall Residential and Nursing Home, Uttoxeter
Barrowhill Hall provides nursing and dementia care in a peaceful location which offers extensive views of the surrounding Derbyshire and Staffordshire countryside. The home provides high-quality care in a homely and welcoming environment.

With two independent care households, Barrowhill Hall provides both early stage residential dementia care through to nursing dementia care. The design of each household, Churnet Lodge and Barrowhill Hall, is influenced by the innovative Stirling Academy guidance which aims to enhance the living environment for those living with dementia and memory loss.

Residents have access to a range of living space and facilities, including large and quieter lounges, film rooms, a library, spa and hairdresser.

Bedrooms are finished to a high standard and offer en-suite accommodation. Couples can also be accommodated for in a studio with a private lounge.

Residents can also spend time outdoors tending to the gardens or simply enjoying a drink with friends on the terrace while appreciating the far-reaching views of the local countryside.

Barrowhill Hall is a multi-award winning home and reached the 2016 National Finals for the Dementia Care Awards in the category of Best Interior Dementia Design and was a finalist in the 2017 Care Home Awards for Best Architecture and Interior Design.

Care Provided by Barrowhill Hall Residential and Nursing Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 74 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • MOP Healthcare Ltd
  • Person in charge
  • Dania Meadows (Registered Manager)
  • Admission Criteria
    • Residents aged 45 years and over
    • Ages 45+
  • Room Information
    • Single Rooms (64)
    • Couples/Companion Rooms (5)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2015

Funding & Fees Guide for Barrowhill Hall Residential and Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Their are no restrictions on visiting hours.


  • Parking
  • Free Parking


Barrowhill Hall Residential and Nursing Home Reviews (85)

Total of 85, showing 1-20
9.7

Barrowhill Hall Residential and Nursing Home has a Review Score of 9.7 (9.739) out of 10, based on 17 reviews in the last 2 years. Over all time Barrowhill Hall Residential and Nursing Home has 85 reviews.

Overall Experience

  • 63
  • 21
  • 0
  • 1
  • 0

Date Published

85
6
8
17
68
Overall Experience  Overall Experience 5.0 out of 5

The staff and nurses at Barrowhill Hall Resd. Home are second to none.
Very proffesional, caring and always on hand, makes me happy to know that my mother is being kept safe and sound in a cared environment.
Good home cooked food and clean rooms and activities to keep her busy through the day.
Thank
you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

Mum was in hospital for eight weeks and went directly to the home for palliative care.
All the staff were very caring, Mum and family were made to feel very welcome and we visited many times.
Everywhere was spotless, Mum's room was cosy and warm. The kitchen staff, carers and nursing staff did their
very best for Mum as her health declined.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

On visiting Barrowhill Hall Residential and Nursing Home for the first time, I was amazed at the vastness of the main sitting room. There appeared to be enough room for a great many people, all relaxing in comfy armchairs as well as seating available round various tables. There were enough carers dotted
about the room ready to assist any patient that needed help. Everything ran like clockwork. How clean everywhere. My wife had her own room which had all amenities and was cosy.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

All good, great care. Cannot fault it.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

After what has been an unpleasant experience for my husband and myself, I relieved to say he is now safely ensconced at Barrowhill Hall Residential and Nursing Home. Set in the beautiful countryside Barrowhill Hall is everything and more you could ask for in the care of your loved one.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident at Barrowhill Hall Residential and Nursing Home for five weeks.
Initially remained agitated but now he is happy, settled and enjoys friendships of other residents.
The care is excellent, I searched for a long time for a suitable home (as a retired nurse) and the moment
I visited, I knew this was the one. Activities seven days a week, lovely, friendly, caring staff, I can visit any time, have meals with my husband, he couldn't have better care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I just find the care staff excellent, supportive but not overbearing, kind, proactive in dealing with the patients. The atmosphere is always calm and relaxed and never rushed or over noisy. Always made to feel welcome and always find a carer with my sister and being kind and attentive.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

After having a really bad experience in a previous first respite, I was really anxious about my partner attending Barrowhill Hall. I was so wrong - he had an amazing week. The staff were so good with him, he had consistency with some 1-1 carers, and they were so attentive and I felt so relaxed leaving
him there. Each time I contacted them, I always got through and was reassured he was doing well. Such a beautiful, well-maintained, positive place to stay. All the staff were very helpful and polite, and everything was well organised - highly recommend.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I can't praise Barrowhill Hall enough as my husband has had the best care. He was shown warmth and kindness from all the staff, the menu looked lovely, and the home is in wonderful surroundings. It's very clean and comfortable; his room was like home from home.
Thank you to everyone who looked after
him.
I have no hesitation in recommending Barrowhill Hall.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

We have been extremely happy with the care that my father has received during his stay at Barrowhill Hall Residential and Nursing Home. The staff are very professional, if there are any concerns, the concerning matter or situations are reviewed under the utmost care and attention for my dad. The feedback
we receive over my dad's care is given in a quick, precise manner. Well done to all staff at Barrowhill Hall Residential and Nursing Home, special thanks to the clinical lead nurse.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Management and staff made my wife feel welcome. We appreciate all the hard work by everyone. My wife seems very settled and happy at Barrowhill Hall Residential and Nursing Home. Her family are very appreciative.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My family and I can only sing our praises for all at Barrowhill Hall. Every member of staff shows kindness, empathy and the desire to do all they can. We have been blessed to have my brother placed in this amazing home. Thank you all - it is appreciated.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Dad has been at Barrowhill Hall for 4 months now. It was a difficult decision to move him into care but definitely the right decision. From the first meeting, the staff have greeted us with warmth and friendliness. Dad is genuinely well cared for and he quickly formed a strong bond with staff and is
very happy there.
The home is in beautiful surroundings, it’s clean and comfortable and the food looks & smells fantastic. What sets Barrowhill Hall apart from others is the staff, the care and the attention to detail - that might be an elbow tap or a wink through to a game with a balloon, a walk in the garden, a bubble bath or a birthday cake made to meet dietary requirements.
I have no hesitation in recommending Barrowhill Hall.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My husband has had the best of care at Barrowhill, and I have been treated like family.
First class.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My mum has settled in well to Barrowhill Hall/Churnet Lodge where all her current needs are catered for. This is a warm and friendly environment which encourages residents to be involved in regular activities. My mum has particularly enjoyed the recent musical entertainment, being challenged with completing
jigsaws and games. She particularly loves having her hair done and nails painted! Therefore our overall experience is excellent.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Having previously experienced two other care homes that were unable to meet the needs of my husband, we are so pleased with what Barrowhill has to offer.
My husband is not only well cared for, he is happy there. It is reassuring to see staff genuinely care for the residents, it is not just a job for
them.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My father is a resident and I could not wish for a better home for my dad. The staff are kind, caring and professional. Dad has all that he needs and more. I know he is well cared for and has never been happier. Dad is stimulated mentally with all of the activities, entertainment and day trips out.
Most importantly for me, the staff go above and beyond to care for him and are warm and welcoming to visitors. I give Barrowhill 5 stars with no hesitation.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Mum is extremely happy at Barrowhill Hall Residential and Nursing Home, with excellent surroundings, attentive staff and a great atmosphere. She engages well with carers and other residents and enjoys music activities. She is always well presented as is Barrowhill Hall Residential and Nursing Home,
always a warm welcome for visitors.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I can sincerely say that both the care and facilities at Barrowhill Hall are simply outstanding. The care and love they show my mother is first-class. My mother was and is a glamorous lady, and the team knows this, as such, she is cared for in such a dignified and respectful manner. She is always so
well-presented, even first thing in the morning. The accommodation is fabulous, and the food is divine with lots of choices. The home is impeccably spotless, airy, warm cheerful, in fact, I dont think I've seen a staff member not smiling.
I can't express how grateful we are as a family that we found Barrowhill Hall and just how well Mother has settled here. Caring for those living with Dementia can be difficult, but it's not rocket science, it's heart science, and this place has mastered it.
Best wishes.

Reply from Dania Meadows, Registered Manager at Barrowhill Hall Residential and Nursing Home

Dear Charles, thank you for your very kind comments. Our staff work very hard to insure all our residents have the quality of life they so much deserved. It's our absolute honour to be entrusted to care for your loved one. We have worked hard to create an environment that both the residents and carers enjoy every day!
Best wishes.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

We felt the friendly atmosphere from the minute we turned onto the drive. The home is stunning and incredibly clean with zero smells, apart from good food. The staff are all amazing and treated the residents like members of their own families. The level of patience, care and affection were unbelievably
good, particularly for residents living with dementia.
We are always so well informed by the members of staff on anything regarding my mother-in-law. The care team are always warm and welcoming when visiting the home, and the manager is always available to chat and know our loved one so well!
We were worried about how she would settle into a care home, but it was the best decision we could have made. She is now in a vibrant, happy and yet relaxed environment, offering lots of activities. My wife and I couldn’t ask for more!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.7 (9.739)

Overview of Review Score

The Review Score of 9.7 (9.739) out of 10 for Barrowhill Hall Residential and Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.739 for Barrowhill Hall Residential and Nursing Home is calculated as follows: ( (153 Excellents x 5) + (47 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 203 Ratings = 4.739

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barrowhill Hall Residential and Nursing Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 registered maximum number of service users is 14.8, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Mar 2024

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (5)

Loading...

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Meet the Team (8)

Dania

Dania Meadows

Job Title: Home Manager

Joined: 2022

Mrs Dania Meadows manages the home, an experienced care home manager and Registered Mental Health Nurse (RMN). Dania oversees the day-to-day running, liaising with GPs, Community Psychiatric Nurses, Mental Health Assessors, Dietitians and other visiting professionals. She also chairs regular resident family meetings. Dania also ensures the home complies with all the latest regulations and that staff are equipped with the latest technology and trained to the highest level.


Geoff

Geoff Aris

Job Title: Business Development Manager.

Joined: 2012

Geoff is Barrowhill Hall's Business Development Manager.
He oversees all of our assessments, that being he visits people in their homes or place of care at the time and carries out thorough assessments to establish whether the person is suited to living with us and ensuring we can meet the persons care needs. He also works closely with our manager Matthew to ensure we are maintaining high levels of care for our residents while all the time remaining compliant with our regulators.
Geoff only began working in the care sector 5 years ago after he ‘retired’ from three decades as a corporate accountant. He has since earned a degree in ‘Dementia Studies’ from the prestigious Bradford University. He was inspired to study the condition in his late 60s after watching his mum, Ivy, deal with memory problems towards the end of her life.
Outside of Barrowhill Hall Geoff is very active in the local village of Rocester. He has served on the board of the Church and the commissioners. However, he enjoys nothing more than spending time with his wife.


Dawn

Dawn Dennison

Job Title: Accounts Officer

Dawn is the finance and manager and can help out or give advice on any finance queries you may have.


Please do note hesitate to get in contact with Dawn to discuss anything.


Paula

Paula Dixon

Job Title: Administrative Manager

Joined: 2011

Paula is the office manager at the home.


“It's hard to describe a typical day at Barrowhill for me as every single day is different, you have to react to what is going on. But generally, I attend the morning meeting with all the heads of department, produce daily reports to Head Office and it’s my job to do the induction training for new staff.


“My favourite part of Barrowhill has to be the views. They really are spectacular, especially the walk down to Churnet Lodge from the main building. The view simply takes your breath away, it has to be seen to be believed!


“I hope that when families visit their loved ones they leave Barrowhill knowing that their relatives are being well cared for and they are happy and safe.


“I’ve worked here for just over five years now. Before that, I worked in the construction industry for more than 20 years.


"When the company I worked for closed and I was made redundant, I felt it would be nice to work in a different field and the people here make it a much more interesting place to work.


“I can be quite a sensitive soul, so the best piece of advice I've been given is from my dad and that's "Don't take it personally!"


“Outside of work I like walking, baking cakes and like most women I like to go shopping!


“I’m from Ashbourne where I still live with my husband. We’re lucky as all of our close family live nearby. Perhaps it’s because I come from Derbyshire and not Staffordshire that I don't like oatcakes!”


Sherilee

Sherilee McConnon

Job Title: Front of House - Management Support

Joined: 2007

Alfa and Omega of all the actions and positive reactions in Barrowhill Hall. Shez is the One to go to. The Lady Behind the Desk and the Brain behind daily organisation and movements within The Home. She is not only going to answer your phone call or welcome you politely in the reception area with her smiley face. She is a multitalented individual covering administrative duties and is a constant support to our management team. She is The Beginning and The End.


Alison

Alison Moore

Job Title: Churnet Lodge Lead, Safeguard Lead, Senior Carer.

Joined: 2012

Alison is Churnet Lodge Lead, Safeguard Lead, Senior Senior, and a carer.


She is our Guide when it comes to safeguarding, following the procedures and undertaking actions which are in the best interests of our residents. Alison also writes care plans and motivates people around her to do more every single day so our residents can be immaculate. Alison is a book of Knowledge when it comes to caring and BHH won a lottery in 2013 having her as a member of our Team since then.


Qazeem

Qazeem Ibrahim

Job Title: Team Leader

Joined: 2022

Our African brother, Nigerian-born carer. A singing Team Leader, always ready to help - not only our residents but also all the members of our team.


Miles

Miles Jennings

Job Title: Artist

Joined: 2020

A guitar player, a decorator and a painter. All three talents are innate in one person. Mr Miles is taking care of our Home on daily basis, making sure the indoor and outdoor environment is eye-appealing for our residents and all respectful visitors.


Frequently Asked Questions about Barrowhill Hall Residential and Nursing Home

What types of Care is Barrowhill Hall Residential and Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Barrowhill Hall Residential and Nursing Home provide?

Palliative Care, Day Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Barrowhill Hall Residential and Nursing Home have?

There are 64 Single Rooms and 5 Couples/Companion Rooms.

What are the Facilities & Services at Barrowhill Hall Residential and Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Barrowhill Hall Residential and Nursing Home to the centre of Uttoxeter?

4.6 mile(s) as the crow flies, distance by road may be significantly further.