Barrowhill Hall Residential and Nursing Home

Barrowhill, Rocester, Uttoxeter ST14 5BX
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9.7 85 Reviews
  • Barrowhill Hall Residential and Nursing Home, Uttoxeter
Barrowhill Hall provides nursing and dementia care in a peaceful location which offers extensive views of the surrounding Derbyshire and Staffordshire countryside. The home provides high-quality care in a homely and welcoming environment.

With two independent care households, Barrowhill Hall provides both early stage residential dementia care through to nursing dementia care. The design of each household, Churnet Lodge and Barrowhill Hall, is influenced by the innovative Stirling Academy guidance which aims to enhance the living environment for those living with dementia and memory loss.

Residents have access to a range of living space and facilities, including large and quieter lounges, film rooms, a library, spa and hairdresser.

Bedrooms are finished to a high standard and offer en-suite accommodation. Couples can also be accommodated for in a studio with a private lounge.

Residents can also spend time outdoors tending to the gardens or simply enjoying a drink with friends on the terrace while appreciating the far-reaching views of the local countryside.

Barrowhill Hall is a multi-award winning home and reached the 2016 National Finals for the Dementia Care Awards in the category of Best Interior Dementia Design and was a finalist in the 2017 Care Home Awards for Best Architecture and Interior Design.

Care Provided by Barrowhill Hall Residential and Nursing Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 74 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • MOP Healthcare Ltd
  • Person in charge
  • Dania Meadows (Registered Manager)
  • Admission Criteria
    • Residents aged 45 years and over
    • Ages 45+
  • Room Information
    • Single Rooms (64)
    • Couples/Companion Rooms (5)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2015

Funding & Fees Guide for Barrowhill Hall Residential and Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Their are no restrictions on visiting hours.


  • Parking
  • Free Parking


Barrowhill Hall Residential and Nursing Home Reviews (85)

Total of 85, showing 21-40
9.7

Barrowhill Hall Residential and Nursing Home has a Review Score of 9.7 (9.739) out of 10, based on 17 reviews in the last 2 years. Over all time Barrowhill Hall Residential and Nursing Home has 85 reviews.

Overall Experience

  • 63
  • 21
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  • 1
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Date Published

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Overall Experience  Overall Experience 4.0 out of 5

I have found Barrowhill Hall a clean home with friendly staff and very helpful with queries. I would recommend this home to anyone in need of care.

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Overall Experience  Overall Experience 5.0 out of 5

It was a very difficult decision to move my father into a nursing home. We had always previously cared for him at home.
As his dementia worsened we knew we needed professional care and viewed lots of homes locally. As soon as we walked into Barrowhill it felt like home. Amazing views, homely rooms
and living areas and importantly gardens which are important for my father.
Initially, we started with respite and now he resides there permanently. The care is impeccable, we visit regularly now we can and keep in constant contact with the home as to how he is doing.
The facilities are the best we saw by a long way and he seems so settled and much more engaged which is so nice to see.


Thanks, Barrowhill.


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Overall Experience  Overall Experience 2.0 out of 5

Barrowhill Hall is a lovely building with beautiful views serving good food.
Single rooms are very small with poor cleanliness.
Care plan not initiated by staff.
The family had to submit their own but was never discussed. Led to concerns about end-of-life care.
Management unfriendly and showed no
compassion to the resident or family.

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Overall Experience  Overall Experience 5.0 out of 5

From the initial contact with the home through to admission, the process was clearly explained. Upon arrival I found all the staff to be extremely helpful, caring and sympathetic and the home was spotlessly clean.

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Overall Experience  Overall Experience 4.0 out of 5

Caring staff who keep me informed about mum's health and well being. They have a good understanding of her meals. The room mum has is very comfortable and has lovely views.

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Overall Experience  Overall Experience 4.0 out of 5

I am very satisfied with the care that my sister is given, she is very happy in the home. The staff are very patient and kind to her. Any issues I have had with the room i.e window not closing and radiator not working were sorted out immediately.

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Overall Experience  Overall Experience 5.0 out of 5

My father was looked after by Barrowhill Hall Nursing Home staff for just under a year. They treated him with dignity and respect at all times, but more importantly, they truly cared for him. They built up a relationship with him and could see beyond his illness to the person that he was. Our family
will be forever grateful to them, knowing that he was safe and happy there was a blessing for us.

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Overall Experience  Overall Experience 4.0 out of 5

The carers are very kind and helpful. Have a good rapport with the clients especially my husband. He seems to be happy there when aware.

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Overall Experience  Overall Experience 5.0 out of 5

Very pleased! Friendly, attentive staff, always available to talk to. Clean, hygienic, warm, beautiful country house setting. Excellent (well pleased). Thank you all!

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Overall Experience  Overall Experience 5.0 out of 5

My grandmother has been at Barrowhill Hall Residential and Nursing Home for some time now and settled in very well. The staff are always polite and welcoming and my nan seems happy in the environment.
The staff are always happy to welcome the phone calls to check-in and this week a carer kindly arranged
a FaceTime call so myself and my daughter could see Nan after 12 months due to Covid.
I’m so happy we found Barrowhill Hall after visiting lots of nursing homes but they just didn’t feel right; when we looked around Barrowhill Hall it just felt like home.
Well done and keep up the good work.

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Overall Experience  Overall Experience 4.0 out of 5

My husband has been a resident there for 3 months during the Covid-19 pandemic. Due to this, I have not been inside the home, therefore I cannot comment on the room, cleanliness etc.
My husband and 1:1 care which is extremely expensive, however, carers are different most days, therefore, there is no
consistency and they do not appear to understand my husband's needs and abilities i.e assistance with food and drink. There has been little effort made to enable safe Covid secure pod for visiting, communication ie skype for residents with families.

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Overall Experience  Overall Experience 4.0 out of 5

Staff are amazing with my Uncle. He is so settled.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Barrowhill for the past three months.
When she joined the home she was extremely upset, this was due to her condition and the loss of her husband.
Because of the dedication, care and time of the staff my mother is now safe and relatively happy. Relatively because of her mental
state.
I was, of course, apprehensive of putting my mother in a home, but over the last months my fears have been put at ease and they have shown that they can provide a level of care that I could not.

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Overall Experience  Overall Experience 5.0 out of 5

My dad is at Barrowhill Hall it is a lovely place plenty of room for him to wander around but also communal areas if he wants to join in with anything, always something going on thanks to the fantastic activities team. The staff are so caring and always keeping me informed about dad. Dal always looks
clean and tidy he enjoys the lovely meals cooked for him and I can't thank the staff enough for the care and kindness towards my dad.

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Overall Experience  Overall Experience 5.0 out of 5

My mother moved to Barrowhill in April; the care from all the staff is exemplary. From the manager to auxiliary staff, they all follow the same ethos that nothing is too much trouble. I feel so very fortunate to have my mum in their care.

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Overall Experience  Overall Experience 5.0 out of 5

I am so very happy with my husband's care and needs. You have gone above and beyond to take care of my husband and you are always at the end of a phone. With all the COVID-19 going on I know that when you have time to Facetime me so I can see my husband, you have done so. Thank you to each and every
one of you.

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Overall Experience  Overall Experience 5.0 out of 5

Grandad has ears that truly listen, arms that always hold, love that’s never-ending and a heart that’s made of gold. Although I don’t see him as often as I would like, every time I do see him it’s so clear how happy he is at the home, he’s always smiling, well dressed and looks well fed. The staff
here are wonderful and are always smiling, it’s infectious. They listen to him, they give him time, they all enjoy being together, it’s really special and we are very lucky to of found Barrowhill.

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Overall Experience  Overall Experience 5.0 out of 5

Wonderful care home. Staff, facilities, food, and location are excellent.

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Overall Experience  Overall Experience 5.0 out of 5

My father spent the last 6 months of his life at Barrowhill Hall Residential and Nursing home. He was made to feel very comfortable and involved. Always lots going on for him to join in with or sit and watch. The staff are amazing and their care second to none. I would definitely recommend without
any hesitation, cannot fault at all.

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Overall Experience  Overall Experience 5.0 out of 5

My Mum chose Barrowhill Hall over other options because she liked the feeling of the clean, spacious facilities, and beautiful views. This made her feel less closed in, important when losing independence. She also likes the vibe due to the kind, cheery staff. From my perspective, she is happy. That
is due to the care and fun provided by the staff in a beautiful well-maintained building (Churnet Lodge). Thank you.

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Current Review Score: 9.7 (9.739)

Overview of Review Score

The Review Score of 9.7 (9.739) out of 10 for Barrowhill Hall Residential and Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.739 for Barrowhill Hall Residential and Nursing Home is calculated as follows: ( (153 Excellents x 5) + (47 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 203 Ratings = 4.739

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barrowhill Hall Residential and Nursing Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 registered maximum number of service users is 14.8, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Mar 2024

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (5)

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Meet the Team (8)

Dania

Dania Meadows

Job Title: Home Manager

Joined: 2022

Mrs Dania Meadows manages the home, an experienced care home manager and Registered Mental Health Nurse (RMN). Dania oversees the day-to-day running, liaising with GPs, Community Psychiatric Nurses, Mental Health Assessors, Dietitians and other visiting professionals. She also chairs regular resident family meetings. Dania also ensures the home complies with all the latest regulations and that staff are equipped with the latest technology and trained to the highest level.


Geoff

Geoff Aris

Job Title: Business Development Manager.

Joined: 2012

Geoff is Barrowhill Hall's Business Development Manager.
He oversees all of our assessments, that being he visits people in their homes or place of care at the time and carries out thorough assessments to establish whether the person is suited to living with us and ensuring we can meet the persons care needs. He also works closely with our manager Matthew to ensure we are maintaining high levels of care for our residents while all the time remaining compliant with our regulators.
Geoff only began working in the care sector 5 years ago after he ‘retired’ from three decades as a corporate accountant. He has since earned a degree in ‘Dementia Studies’ from the prestigious Bradford University. He was inspired to study the condition in his late 60s after watching his mum, Ivy, deal with memory problems towards the end of her life.
Outside of Barrowhill Hall Geoff is very active in the local village of Rocester. He has served on the board of the Church and the commissioners. However, he enjoys nothing more than spending time with his wife.


Dawn

Dawn Dennison

Job Title: Accounts Officer

Dawn is the finance and manager and can help out or give advice on any finance queries you may have.


Please do note hesitate to get in contact with Dawn to discuss anything.


Paula

Paula Dixon

Job Title: Administrative Manager

Joined: 2011

Paula is the office manager at the home.


“It's hard to describe a typical day at Barrowhill for me as every single day is different, you have to react to what is going on. But generally, I attend the morning meeting with all the heads of department, produce daily reports to Head Office and it’s my job to do the induction training for new staff.


“My favourite part of Barrowhill has to be the views. They really are spectacular, especially the walk down to Churnet Lodge from the main building. The view simply takes your breath away, it has to be seen to be believed!


“I hope that when families visit their loved ones they leave Barrowhill knowing that their relatives are being well cared for and they are happy and safe.


“I’ve worked here for just over five years now. Before that, I worked in the construction industry for more than 20 years.


"When the company I worked for closed and I was made redundant, I felt it would be nice to work in a different field and the people here make it a much more interesting place to work.


“I can be quite a sensitive soul, so the best piece of advice I've been given is from my dad and that's "Don't take it personally!"


“Outside of work I like walking, baking cakes and like most women I like to go shopping!


“I’m from Ashbourne where I still live with my husband. We’re lucky as all of our close family live nearby. Perhaps it’s because I come from Derbyshire and not Staffordshire that I don't like oatcakes!”


Sherilee

Sherilee McConnon

Job Title: Front of House - Management Support

Joined: 2007

Alfa and Omega of all the actions and positive reactions in Barrowhill Hall. Shez is the One to go to. The Lady Behind the Desk and the Brain behind daily organisation and movements within The Home. She is not only going to answer your phone call or welcome you politely in the reception area with her smiley face. She is a multitalented individual covering administrative duties and is a constant support to our management team. She is The Beginning and The End.


Alison

Alison Moore

Job Title: Churnet Lodge Lead, Safeguard Lead, Senior Carer.

Joined: 2012

Alison is Churnet Lodge Lead, Safeguard Lead, Senior Senior, and a carer.


She is our Guide when it comes to safeguarding, following the procedures and undertaking actions which are in the best interests of our residents. Alison also writes care plans and motivates people around her to do more every single day so our residents can be immaculate. Alison is a book of Knowledge when it comes to caring and BHH won a lottery in 2013 having her as a member of our Team since then.


Qazeem

Qazeem Ibrahim

Job Title: Team Leader

Joined: 2022

Our African brother, Nigerian-born carer. A singing Team Leader, always ready to help - not only our residents but also all the members of our team.


Miles

Miles Jennings

Job Title: Artist

Joined: 2020

A guitar player, a decorator and a painter. All three talents are innate in one person. Mr Miles is taking care of our Home on daily basis, making sure the indoor and outdoor environment is eye-appealing for our residents and all respectful visitors.