Barrowhill Hall Residential and Nursing Home

Barrowhill, Rocester, Uttoxeter ST14 5BX
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9.7 85 Reviews
  • Barrowhill Hall Residential and Nursing Home, Uttoxeter
Barrowhill Hall provides nursing and dementia care in a peaceful location which offers extensive views of the surrounding Derbyshire and Staffordshire countryside. The home provides high-quality care in a homely and welcoming environment.

With two independent care households, Barrowhill Hall provides both early stage residential dementia care through to nursing dementia care. The design of each household, Churnet Lodge and Barrowhill Hall, is influenced by the innovative Stirling Academy guidance which aims to enhance the living environment for those living with dementia and memory loss.

Residents have access to a range of living space and facilities, including large and quieter lounges, film rooms, a library, spa and hairdresser.

Bedrooms are finished to a high standard and offer en-suite accommodation. Couples can also be accommodated for in a studio with a private lounge.

Residents can also spend time outdoors tending to the gardens or simply enjoying a drink with friends on the terrace while appreciating the far-reaching views of the local countryside.

Barrowhill Hall is a multi-award winning home and reached the 2016 National Finals for the Dementia Care Awards in the category of Best Interior Dementia Design and was a finalist in the 2017 Care Home Awards for Best Architecture and Interior Design.

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Care Provided by Barrowhill Hall Residential and Nursing Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 74 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • MOP Healthcare Ltd
  • Person in charge
  • Dania Meadows (Registered Manager)
  • Admission Criteria
    • Residents aged 45 years and over
    • Ages 45+
  • Room Information
    • Single Rooms (64)
    • Couples/Companion Rooms (5)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2015

Funding & Fees Guide for Barrowhill Hall Residential and Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Their are no restrictions on visiting hours.


  • Parking

  • Free Parking


Barrowhill Hall Residential and Nursing Home Reviews (85)

Total of 85, showing 41-60
9.7

Barrowhill Hall Residential and Nursing Home has a Review Score of 9.7 (9.739) out of 10, based on 17 reviews in the last 2 years. Over all time Barrowhill Hall Residential and Nursing Home has 85 reviews.

Overall Experience

  • 63
  • 21
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Date Published

85
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Review from R R (Power of Attorney of Resident) published on 1 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We researched and visited many local nursing homes, and Barrowhill Hall was definitely the most suitable for our aunt. Initially, the low CQC rating (December 2019) put us off, but a visit changed our perception. Relatively expensive. But far better rooms, facilities, staff and management than other
care homes.

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Review from AnneMarie E (Daughter of Resident) published on 4 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum spent the last six years of her life at Barrowhill Hall. She was treated with love, dignity, respect and professionalism throughout and her changing needs were recognised and met as her condition deteriorated. We could not have looked after her better ourselves.
I recommend BH unreservedly. As
a relative, you are warmly welcomed as part of the family and know that your loved one is well cared for.

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Review from D E (Son of Resident) published on 13 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In my time of visiting my Mother at the home, I can honestly say that I cannot pick any fault with Barrowhill, in every way it's perfect with my Mother's needs, and she is extremely happy at the home. Thank you to everyone who is involved.

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Review from B S (Daughter of Resident) published on 10 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mum was accessed and admitted to the home after a sudden decline in her condition. She was admitted onto the EMI Nursing Unit with quite bad challenging behaviour. I feel that they have managed her behaviour well and she seems to be less challenging, due to them managing her medication. It was and
is a very hard time for us and my Mum, but feel reassured that she is safe and well cared for.

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Review from D T (Wife of Resident) published on 4 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been a resident at Barrowhill for over four months. He is treated with care, dignity and respect by all members of staff. They are able to manage his personal care effectively even though this can bring its own challenges. The premises are spacious and airy and kept to a high standard.

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Review from Victoria D (Daughter of Resident) published on 19 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a fantastic place where my mother recently received excellent care. Residents are treated with care, compassion, patience and kindness. The staff are extremely friendly and helpful. The food is amazing, rooms and bedding are clean and fresh. The open living spaces are great and the gardens are
lovely. Varied and brilliantly thought out activities. This is how all care homes should be. So impressed and extremely grateful. Thank you.

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Review from M L (Daughter of Resident) published on 1 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been at Barrowhill Hall Residential and Nursing Home since May 2018. She has been shown nothing but love and care and is very happy living there. The staff and management are both friendly and approachable. I would recommend Barrowhill Hall to anyone looking for care.


Thank you for

keeping my mother safe and happy.

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Review from Joan D (Wife of Resident) published on 26 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

First impression, clean, professionally run, well staffed a lot of one to one care particularly at meal times. Does need access to gardens. Fresh air only available if accompanied by carer or resident's family members. Activities and outings are good, the friendliness of the staff shines out and always
very welcoming to visitors.

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Review from Paul J (Son of Resident) published on 24 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been living at Barrowhill Hall for a number of months, the care and compassion I've seen from every member of staff in the home is nothing but outstanding. The management hold regular meetings and let us know how Mum is getting on. I viewed a number of homes before choosing Barrowhill
Hall, the home not only looks outstanding but delivers care fit for a queen, fit for my Mum.

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Review from P E D (Husband of Resident) published on 24 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very happy to place my wife into the hands of Barrowhill Hall. I found the management and nursing staff excellent and deal with my wife with dignity and a very caring manner.

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Review from Helen H (Next of Kin) published on 15 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having had my next of kin resident for respite care since 22nd January 2019 I have found Barrowhill Hall nursing home to provide a superb service. Excellent food, all prepared and cooked on the premises. The staff - both nurses/carers and office staff, are all approachable and friendly. The premises
are kept really clean. The care given to my resident has been very good and his health has improved significantly since being at Barrowhill Hall and I always find him clean and tidy. Some kind of method of keeping relatives updated on residents' progress would be useful as they are often busy when visiting but otherwise I cannot fault the home or the staff. I have had unsatisfactory experiences of other homes.

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Review from Gill H (Wife of Resident) published on 7 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home was excellent and my husband settled very well for his two weeks respite. We were welcomed by extremely caring staff and the atmosphere was always cheerful. The openness of all the areas, where residents were moving around as they wished with help from staff if required, was very encouraging
to me as my husband enjoyed moving to different areas, mainly to admire the view. I would not hesitate to use the home again.

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Review from M E (Daughter of Resident) published on 27 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Barrowhill Hall is a good place. The staff care - really care - and it shows in how they look after residents. What is needed is delivered well but always with compassion and consideration.

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Review from S F (Daughter of Resident) published on 12 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were extremely pleased with the respite care mum received. Mum was very happy there too. The food was excellent. The laundry was all there when I collected mum and was beautifully washed and ironed. We would definitely use this home again.

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Review from Helen J (Daughter of Resident) published on 30 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother became a resident in November 2018 and whilst it took a few weeks to settle in, she is now generally very content. The staff are lovely and helped her to settle in. One staff member in particular, is wonderful with mother.
Although the Lodge at the home does sometimes seem short staffed.

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Review from Stephen A (Son of Resident) published on 20 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident for three years and last year moving into Church Lodge, a dedicated new building for dementia residents.
The home is very well furnished with exceptional en-suite bedrooms (with double beds).
The care staff and management team are a credit to the home. They always keep
me informed of any changes in my father and action to be taken.
Overall, very happy.

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Review from J W (Daughter of Resident) published on 26 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is my mother's first experience of a nursing/care home and it is proving to be an excellent one.
At age 98, blind and recovering from a hip operation, she receives a high level of nursing/care and this is met by experienced staff with a caring attitude.
Special mention should be made of the choice
and high standard of the food.

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Review from S F (Daughter of Resident) published on 4 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Barrowhill Hall since October 2017. She always looks very happy and content. Her appearance clean and smart as she would like to be.
Her anxiety has reduced and looks very much at home, 24hr care by caring positive people around her has helped enormously. Bright, airy surroundings in
comfy clean and environment. There are lots of activities to keep residents amused. All in all a lovely place for her to live.

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Review from David B (Son of Resident) published on 4 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

In the two years that my mum has been a resident at Barrowhill Hall, she has continued to thrive. I have been impressed by the level of care, in particular, the way my mum is treated as a person despite having dementia. The term 'carer' most definitely applies to the staff who really do care. Mum was
taken to Blackpool last September on an overnight trip with a number of other residents, which is something she loved and will never forget.

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Review from Pat B (Daughter of Resident) published on 28 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we have been more than satisfied with the support and care offered by the staff to my mum and to us as a family.
The atmosphere has always been most welcoming, open and hospitable despite the severe difficulties presented to them by my mother.
Other positives include the cleanliness,
sensitivity to residents' needs and most importantly the amazing sense of humour displayed by the staff.
My brother and I were impressed when we first walked into the home.
We have not been disappointed.

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Current Review Score: 9.7 (9.739)

Overview of Review Score

The Review Score of 9.7 (9.739) out of 10 for Barrowhill Hall Residential and Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.739 for Barrowhill Hall Residential and Nursing Home is calculated as follows: ( (153 Excellents x 5) + (47 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 203 Ratings = 4.739

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barrowhill Hall Residential and Nursing Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 registered maximum number of service users is 14.8, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Mar 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (5)

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Meet the Team (8)

Dania

Dania Meadows

Job Title: Home Manager

Joined: 2022

Mrs Dania Meadows manages the home, an experienced care home manager and Registered Mental Health Nurse (RMN). Dania oversees the day-to-day running, liaising with GPs, Community Psychiatric Nurses, Mental Health Assessors, Dietitians and other visiting professionals. She also chairs regular resident family meetings. Dania also ensures the home complies with all the latest regulations and that staff are equipped with the latest technology and trained to the highest level.


Geoff

Geoff Aris

Job Title: Business Development Manager.

Joined: 2012

Geoff is Barrowhill Hall's Business Development Manager.
He oversees all of our assessments, that being he visits people in their homes or place of care at the time and carries out thorough assessments to establish whether the person is suited to living with us and ensuring we can meet the persons care needs. He also works closely with our manager Matthew to ensure we are maintaining high levels of care for our residents while all the time remaining compliant with our regulators.
Geoff only began working in the care sector 5 years ago after he ‘retired’ from three decades as a corporate accountant. He has since earned a degree in ‘Dementia Studies’ from the prestigious Bradford University. He was inspired to study the condition in his late 60s after watching his mum, Ivy, deal with memory problems towards the end of her life.
Outside of Barrowhill Hall Geoff is very active in the local village of Rocester. He has served on the board of the Church and the commissioners. However, he enjoys nothing more than spending time with his wife.


Dawn

Dawn Dennison

Job Title: Accounts Officer

Dawn is the finance and manager and can help out or give advice on any finance queries you may have.


Please do note hesitate to get in contact with Dawn to discuss anything.


Paula

Paula Dixon

Job Title: Administrative Manager

Joined: 2011

Paula is the office manager at the home.


“It's hard to describe a typical day at Barrowhill for me as every single day is different, you have to react to what is going on. But generally, I attend the morning meeting with all the heads of department, produce daily reports to Head Office and it’s my job to do the induction training for new staff.


“My favourite part of Barrowhill has to be the views. They really are spectacular, especially the walk down to Churnet Lodge from the main building. The view simply takes your breath away, it has to be seen to be believed!


“I hope that when families visit their loved ones they leave Barrowhill knowing that their relatives are being well cared for and they are happy and safe.


“I’ve worked here for just over five years now. Before that, I worked in the construction industry for more than 20 years.


"When the company I worked for closed and I was made redundant, I felt it would be nice to work in a different field and the people here make it a much more interesting place to work.


“I can be quite a sensitive soul, so the best piece of advice I've been given is from my dad and that's "Don't take it personally!"


“Outside of work I like walking, baking cakes and like most women I like to go shopping!


“I’m from Ashbourne where I still live with my husband. We’re lucky as all of our close family live nearby. Perhaps it’s because I come from Derbyshire and not Staffordshire that I don't like oatcakes!”


Sherilee

Sherilee McConnon

Job Title: Front of House - Management Support

Joined: 2007

Alfa and Omega of all the actions and positive reactions in Barrowhill Hall. Shez is the One to go to. The Lady Behind the Desk and the Brain behind daily organisation and movements within The Home. She is not only going to answer your phone call or welcome you politely in the reception area with her smiley face. She is a multitalented individual covering administrative duties and is a constant support to our management team. She is The Beginning and The End.


Alison

Alison Moore

Job Title: Churnet Lodge Lead, Safeguard Lead, Senior Carer.

Joined: 2012

Alison is Churnet Lodge Lead, Safeguard Lead, Senior Senior, and a carer.


She is our Guide when it comes to safeguarding, following the procedures and undertaking actions which are in the best interests of our residents. Alison also writes care plans and motivates people around her to do more every single day so our residents can be immaculate. Alison is a book of Knowledge when it comes to caring and BHH won a lottery in 2013 having her as a member of our Team since then.


Qazeem

Qazeem Ibrahim

Job Title: Team Leader

Joined: 2022

Our African brother, Nigerian-born carer. A singing Team Leader, always ready to help - not only our residents but also all the members of our team.


Miles

Miles Jennings

Job Title: Artist

Joined: 2020

A guitar player, a decorator and a painter. All three talents are innate in one person. Mr Miles is taking care of our Home on daily basis, making sure the indoor and outdoor environment is eye-appealing for our residents and all respectful visitors.