Barrowhill Hall Residential and Nursing Home

Barrowhill, Rocester, Uttoxeter ST14 5BX
Submit a Review
9.7 85 Reviews
  • Barrowhill Hall Residential and Nursing Home, Uttoxeter
Barrowhill Hall provides nursing and dementia care in a peaceful location which offers extensive views of the surrounding Derbyshire and Staffordshire countryside. The home provides high-quality care in a homely and welcoming environment.

With two independent care households, Barrowhill Hall provides both early stage residential dementia care through to nursing dementia care. The design of each household, Churnet Lodge and Barrowhill Hall, is influenced by the innovative Stirling Academy guidance which aims to enhance the living environment for those living with dementia and memory loss.

Residents have access to a range of living space and facilities, including large and quieter lounges, film rooms, a library, spa and hairdresser.

Bedrooms are finished to a high standard and offer en-suite accommodation. Couples can also be accommodated for in a studio with a private lounge.

Residents can also spend time outdoors tending to the gardens or simply enjoying a drink with friends on the terrace while appreciating the far-reaching views of the local countryside.

Barrowhill Hall is a multi-award winning home and reached the 2016 National Finals for the Dementia Care Awards in the category of Best Interior Dementia Design and was a finalist in the 2017 Care Home Awards for Best Architecture and Interior Design.

Show Barrowhill Hall Residential and Nursing Home on the Map

Care Provided by Barrowhill Hall Residential and Nursing Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 74 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • MOP Healthcare Ltd
  • Person in charge
  • Dania Meadows (Registered Manager)
  • Admission Criteria
    • Residents aged 45 years and over
    • Ages 45+
  • Room Information
    • Single Rooms (64)
    • Couples/Companion Rooms (5)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2015

Funding & Fees Guide for Barrowhill Hall Residential and Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Their are no restrictions on visiting hours.


  • Parking

  • Free Parking


Barrowhill Hall Residential and Nursing Home Reviews (85)

Total of 85, showing 61-80
9.7

Barrowhill Hall Residential and Nursing Home has a Review Score of 9.7 (9.739) out of 10, based on 17 reviews in the last 2 years. Over all time Barrowhill Hall Residential and Nursing Home has 85 reviews.

Overall Experience

  • 63
  • 21
  • 0
  • 1
  • 0

Date Published

85
6
8
17
68

Review from J B (Son of Resident) published on 25 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum is treated with care and respect. Conditions are good and she's well looked after. We appreciate the hard work the staff do to make Mum comfortable.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Doreen H (Relative of Resident) published on 21 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home, very conscientious and caring towards residents. Very safe environment.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lorna L (Mother of Resident) published on 16 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Professional but kind and with respect is shown to my mother.
She has only been there a month and she has settled better than we thought.
She has been in another dementia home but never settled.
It just proves with the right managing of her condition how different she is.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Stephen W (Son of Resident) published on 27 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a resident of the Churnet Lodge for just over a year until he passed away January 2018, I have to say the care he received was first class, the staff were very caring especially so in his final days, they really did everything they could to make my father's final days as comfortable as
possible, showing the most dedicated care. He was happy there as the staff looked after him so well. And he came to accept this was his home. It took him a while to settle in but this was the dementia, not my dad. Thanking every one of the staff there that looked after him so well.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Susan S (Wife of Resident) published on 12 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is in Churnet Lodge, the residential part of Barrowhill Hall. The care he has received there is excellent. I could not ask for better. The staff are so friendly and helpful and nothing is too much trouble. I spent part of Christmas day with my dear husband and the lunch provided was so much
like my cooking it was just wonderful. This care home must really be rated as excellent.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from T G (Daughter-in-law of Resident) published on 13 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father-in-law did 2 weeks respite at Churnet Lodge. We thoroughly enjoyed his time there and the company of the other residents. The facilities are very modern and easy for those with dementia to find their way around.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A S (Daughter of Resident) published on 30 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After 7 weeks lying in a hospital bed refusing food, fluids and medication mum was sent to the above home for palliative care with very little hope of ever getting out of bed again. Within 2 weeks of being in the home, she was eating, drinking and up and dressed. This wonderful place and all of its
fabulous staff have given me back my mum. Thank you!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jennifer S (Daughter of Resident) published on 19 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are caring, friendly and respectful to residents. Whenever I go to visit I am always made to feel welcome. The residents are all treated according to individual needs. Improvements are continually being made wherever possible. I have quite often been there at lunchtime and the food is very
good. Freshly prepared, nutritious and enjoyable. There is a good activities team in place which keeps the residents stimulated. Overall the home is kept to a high standard, very clean and tidy.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David H (Son of Resident) published on 8 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It is very early days n my case but so far, I have been very impressed with the service provided. We had an emergency which was dealt with quickly and efficiently.
It would be good if they had a published list of room rates for the various categories of aspect and level of care needed.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J J (Daughter of Resident) published on 27 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father had been to two previous nursing homes prior to a hospital admission. The care in these previous homes was not good at all so I was very anxious about his placement anywhere.
However, staff have taken an interest in my father. they seem educated (which leads me to believe they are valued
by management) and compassionate. Dad has settled well and they allow him to be himself. They try and cater for individual needs, making residents feel significant. Any concerns I have had have been immediately addressed.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Suzanne M (Daughter of Resident) published on 3 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and kind and the rooms are extremely comfortable, however, on three occasions, there was a problem with other residents entering my mother's room causing a little concern, especially at night. This issue has now been resolved and she locks her door if she wants to be alone.
I realise it is difficult as other residents may be confused.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J P (Daughter of Resident) published on 28 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is very happy at Barrowhill. She says the staff are wonderful. They always treat her with care and respect. Her room is comfortable and she enjoys the convenience of the en-suite wet room. The food is excellent. My mother particularly enjoys the various activities which are extensive and very
well organised.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L S (Daughter of Resident) published on 14 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having spent several weeks researching care home for my father, who has early stage dementia, we settled on Barrowhill as being the most suitable for his needs and have nothing but praise for the environment, facilities and staff.
From day one, they showed consideration, knowledge and experience and
supported us in the transition. The staff have a deep understanding of his individual needs and are constantly working with him to achieve these aims.
We are always made to feel welcome whatever time we visit and it is reassuring for us to know he is so well cared for and we no longer have to worry about him.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R G (Daughter-in-law of Resident) published on 13 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother-in-law has settled very quickly into a new regime, after losing her husband of 65 years. She was in shock having been looked after by her husband for 15 years with dementia. The home have cared for her as part of a large family. She is now eating healthy, tasty meals and putting on weight.
She
never asks to go back home and always has a smiley happy face.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Helen P (Wife of Resident) published on 13 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff at Barrowhill Hall Residential and Nursing Home care very deeply about the residents. They also care for me and my family when we visit. Nothing is too much trouble for them and they try to make the residents as happy and contented as possible.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Patricia B (Wife of Resident) published on 30 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been at Barrowhill Hall for about 2 months. In that time, I have been very happy with the care he is receiving. The carers are kind, friendly and ready to help with any inquiries. The office staff are always helpful and polite and try to help with any problems.
My husband has been helped
to settle in and seems content to be there.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John H (Husband of Resident) published on 18 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

What can I say, my wife is quite happy there since she came to Barrowhill Hall initially for respite care in October 2016. It's nice to see her settled. The staff are so very nice. Best care home I've ever been in. She needs better activities for her Parkinson's Disease.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Wendy B (Wife of Resident) published on 22 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Husband came to Barrowhill Hall initially for respite care in October 2016. It was then agreed that he will reside there on a permanent basis. Everyone at Barrowhill has contributed to a very smooth and positive transition to residential care. My Husband was made to feel very safe and secure. He
feels very much at home and is very happy there.
The staff have been extremely professional in their approach to his care. He is treated with great care and compassion.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jan G (Daughter of Resident) published on 25 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very friendly staff throughout, from cleaners to carers. Always spoken to as soon as I walk in. The best home we saw when choosing a place for dad. Good atmosphere and staff caring. To achieve excellence there needs to be a little more care, in ensuring male patients are shaved and residents always
have hearing aids in etc in.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Juliette J (Brother-in-law of Resident) published on 23 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What can I say, my Brother-in-Law is happy there, it's nice to see him settled. Barrowhill Hall staff are so very nice. Best care home I've ever been in, but it should be for the price he has to pay.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.7 (9.739)

Overview of Review Score

The Review Score of 9.7 (9.739) out of 10 for Barrowhill Hall Residential and Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.739 for Barrowhill Hall Residential and Nursing Home is calculated as follows: ( (153 Excellents x 5) + (47 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 203 Ratings = 4.739

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barrowhill Hall Residential and Nursing Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 registered maximum number of service users is 14.8, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Mar 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (5)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (8)

Dania

Dania Meadows

Job Title: Home Manager

Joined: 2022

Mrs Dania Meadows manages the home, an experienced care home manager and Registered Mental Health Nurse (RMN). Dania oversees the day-to-day running, liaising with GPs, Community Psychiatric Nurses, Mental Health Assessors, Dietitians and other visiting professionals. She also chairs regular resident family meetings. Dania also ensures the home complies with all the latest regulations and that staff are equipped with the latest technology and trained to the highest level.


Geoff

Geoff Aris

Job Title: Business Development Manager.

Joined: 2012

Geoff is Barrowhill Hall's Business Development Manager.
He oversees all of our assessments, that being he visits people in their homes or place of care at the time and carries out thorough assessments to establish whether the person is suited to living with us and ensuring we can meet the persons care needs. He also works closely with our manager Matthew to ensure we are maintaining high levels of care for our residents while all the time remaining compliant with our regulators.
Geoff only began working in the care sector 5 years ago after he ‘retired’ from three decades as a corporate accountant. He has since earned a degree in ‘Dementia Studies’ from the prestigious Bradford University. He was inspired to study the condition in his late 60s after watching his mum, Ivy, deal with memory problems towards the end of her life.
Outside of Barrowhill Hall Geoff is very active in the local village of Rocester. He has served on the board of the Church and the commissioners. However, he enjoys nothing more than spending time with his wife.


Dawn

Dawn Dennison

Job Title: Accounts Officer

Dawn is the finance and manager and can help out or give advice on any finance queries you may have.


Please do note hesitate to get in contact with Dawn to discuss anything.


Paula

Paula Dixon

Job Title: Administrative Manager

Joined: 2011

Paula is the office manager at the home.


“It's hard to describe a typical day at Barrowhill for me as every single day is different, you have to react to what is going on. But generally, I attend the morning meeting with all the heads of department, produce daily reports to Head Office and it’s my job to do the induction training for new staff.


“My favourite part of Barrowhill has to be the views. They really are spectacular, especially the walk down to Churnet Lodge from the main building. The view simply takes your breath away, it has to be seen to be believed!


“I hope that when families visit their loved ones they leave Barrowhill knowing that their relatives are being well cared for and they are happy and safe.


“I’ve worked here for just over five years now. Before that, I worked in the construction industry for more than 20 years.


"When the company I worked for closed and I was made redundant, I felt it would be nice to work in a different field and the people here make it a much more interesting place to work.


“I can be quite a sensitive soul, so the best piece of advice I've been given is from my dad and that's "Don't take it personally!"


“Outside of work I like walking, baking cakes and like most women I like to go shopping!


“I’m from Ashbourne where I still live with my husband. We’re lucky as all of our close family live nearby. Perhaps it’s because I come from Derbyshire and not Staffordshire that I don't like oatcakes!”


Sherilee

Sherilee McConnon

Job Title: Front of House - Management Support

Joined: 2007

Alfa and Omega of all the actions and positive reactions in Barrowhill Hall. Shez is the One to go to. The Lady Behind the Desk and the Brain behind daily organisation and movements within The Home. She is not only going to answer your phone call or welcome you politely in the reception area with her smiley face. She is a multitalented individual covering administrative duties and is a constant support to our management team. She is The Beginning and The End.


Alison

Alison Moore

Job Title: Churnet Lodge Lead, Safeguard Lead, Senior Carer.

Joined: 2012

Alison is Churnet Lodge Lead, Safeguard Lead, Senior Senior, and a carer.


She is our Guide when it comes to safeguarding, following the procedures and undertaking actions which are in the best interests of our residents. Alison also writes care plans and motivates people around her to do more every single day so our residents can be immaculate. Alison is a book of Knowledge when it comes to caring and BHH won a lottery in 2013 having her as a member of our Team since then.


Qazeem

Qazeem Ibrahim

Job Title: Team Leader

Joined: 2022

Our African brother, Nigerian-born carer. A singing Team Leader, always ready to help - not only our residents but also all the members of our team.


Miles

Miles Jennings

Job Title: Artist

Joined: 2020

A guitar player, a decorator and a painter. All three talents are innate in one person. Mr Miles is taking care of our Home on daily basis, making sure the indoor and outdoor environment is eye-appealing for our residents and all respectful visitors.