Bonehill Lodge Care Home

62 Park Lane, Bonehill, Tamworth B78 3HZ
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9.8 50 Reviews
  • Bonehill Lodge Care Home, Tamworth
Bonehill Lodge is a CQC-rated ‘good’ (April 2018) care home in Tamworth that provides round-the-clock residential care for older people, through dedicated staff who understand how worrying it can be to ensure your loved one is well taken care of.

As soon as they arrive, your loved one will become part of the family and a member of the friendly group of residents that staff care for.

They will receive constant care and attention, support and companionship whilst catering for their every need and personal tastes. It doesn't matter whether you're funded privately or by social services, you'll be welcome here.

The worry that your loved one may have little quality of life will no longer be a concern. At Bonehill Lodge there’s always something to join in with or someone to chat to. Even if mobility is an issue, no one is ever stuck in their room, because a new lease of life beckons! There’ll always be a member of staff ready and willing to lend a supportive hand.

Whether on a long-term basis or respite care, a friendly atmosphere instantly puts everyone at ease. The Home often holds themed shows that involve singing to old favourites, something therapeutic and which further fuels the cheerful atmosphere. You can visit your loved one at any time, you’re always welcome and your input is encouraged to ensure the care staff exceeds your expectations.

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Care Provided by Bonehill Lodge Care Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 26 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Oaktrees Healthcare Ltd
  • Person in charge
  • Mandy Chapman (Care Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (24)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Last Refurbishment: 2012

Funding & Fees Guide for Bonehill Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Stairlift
  • Television point in own room

Bonehill Lodge Care Home Reviews (50)

Total of 50, showing 1-20
9.8

Bonehill Lodge Care Home has a Review Score of 9.8 (9.802) out of 10, based on 16 reviews in the last 2 years. Over all time Bonehill Lodge Care Home has 50 reviews.

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Review from Lorraine D (Daughter of Resident) published on 14 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

So pleased this home had a vacancy when we were looking for somewhere for Mom.
The management and staff are a credit to the home and ensure Mom is able to join in with activities.
As well as the home getting residents involved in exercises (even if only from their chairs), they do bingo, balloon
tennis etc. They also arrange for entertainers to come in (i.e. banjo players, singers etc.) Thank you everyone.

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Review from Julie F (Daughter of Resident) published on 12 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Bonehill Lodge Care Home has provided excellent care for my mom over the past five years, they provide a homely, friendly caring environment. The staff are excellent all round and the activities provided for the residents get everybody motivated. Management are always there to listen, help and advise.
I would 100% recommend this home.

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Review from I H (Nephew of Resident) published on 5 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend this home highly enough for the expert care and compassion they give. The staff are lovely and the care manager is wonderful, excellent at communication and very proactive to ensure my uncle's needs are met.
It is always a pleasure to visit and a true home from home.

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Review from Margaret B (Resident) assisted by family/friend published on 3 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always received good care, food is excellent because you are given choices. Excellent management, always listen and enquire how I am. I like the bingo and sing songs. I like that I can get my hair done. The cook is very good.

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Review from Jennifer B (Daughter of Resident) published on 3 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am 100% very happy with the care mu mum has received. All the staff are excellent, there are lots of activities going on. My mum is treated with dignity and respect. Everyone is very caring and this is a testament of good leadership and excellent managers. We are always warmly greeted by staff and
I feel like there is a lovely family atmosphere. I am very thankful to all the staff and management at Bonehill Lodge Care Home for the excellent care provided which is five star!

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Review from Mick P (Son of Resident) published on 2 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel my mum is well looked after, all staff are always polite, kind, caring, very helpful. The home is always looked after, clean, tidy and very well presented. I know my mum is in the perfect home for her and her needs. I never have to worry about her and know she is cared for.

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Review from Jack M (Grandson of Resident) published on 2 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at have always been extremely kind to my nan and have always been supportive. I have never had a worry or doubt with her being here.

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Review from Lucy G (Granddaughter of Resident) published on 29 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandma has been a resident at Bonehill Lodge now for 3 years. As someone who works in a caring profession myself, I have huge admiration for all that the staff do for the residents and their families. They genuinely care, and make you feel like part of the Bonehill family. The home is always clean
and tidy. There are lots of activities for the residents to get involved with, if they wish to, and they are always treated with kindness and dignity. The managers do a wonderful job and are always responsive with any concerns we may have as a family, which are always discussed and quickly addressed. Cannot fault the home and would recommend to any of my friends or family.

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Review from Maureen W (Resident) published on 28 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a resident of Bonehill Lodge Care Home, during which time I have found it to be an excellent place to stay. The staff are very caring and willing to listen to anything you wish to discuss with them.

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Review from J R (Resident) assisted by family/friend published on 28 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Unexpectedly found myself in this care home which was selected by my daughter.
Was surprised how clean and pleasant the home was. Am able to have a pleasant chat with the other residents. Staff are only too happy to do anything for you.

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Review from S B (Daughter of Resident) published on 28 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

More than welcoming by all staff whenever you visit, plenty of activities arranged every day. Food and drink encouraged and available. Communication with family and relatives is vert good, kept well informed of activities taking place within the home.

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Review from A H (Son-in-law of Resident) published on 19 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been a resident of Bonehill Lodge Care Home since April 2023. I have found the staff to be kind, considerate and patient. The home is well maintained and managed very well by the manager and her assistant.
The food is all freshly cooked daily and there is always a variety to select.
My
mother-in-law's room is always tidy and cleaned daily. She is always clean and well-dressed.

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Review from Sue B (Daughter of Resident) published on 7 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has dementia, early stages. The staff are very good at dealing with her needs. There are lots of activities to keep residents engaged. The staff are always welcoming and friendly. I find Bonehill Lodge having a small capacity means residents get more interaction and care. My family and I find
Bonehill Lodge fulfils all my mother's needs and we feel she is safe.

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Review from Martin B (Nephew of Resident) published on 5 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt has been a resident of Bonehill Lodge Care Home for over two years.
During this time, she has been treated with the utmost care and respect. Her physical health and well-being have improved significantly during this time.
The staff have been excellent and have my trust immensely.

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Review from Eric H (Son of Resident) published on 5 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the care home very friendly, from the carers through to the management. The care home is situated in attractive surroundings and provides a homely atmosphere. There are lots of frequent activities and the home provides a social media site so we can check on our resident. The home also provides
a regular newsletter.

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Review from Karen R (Daughter of Resident) published on 13 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot express how grateful we were to have found this care home for Mum. She resided there last December 22 and from the day she started, the care that has been given is nothing more than excellent. Unfortunately, Mum has recently passed away, but because of each and every one of the staff she was
able to spend her last days at the home. They all cared for her with such compassion and dedication and we will be forever grateful.
We would definitely highly recommend this lovely home to anyone.

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Review from T H (Daughter of Resident) published on 6 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I’m so happy that I discovered this care home. I would recommend it 100 per cent. My mom is here & she is looked after very well. The communication with the home is excellent. I think it houses up to about 26 residents so it has a lovely community feel.

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Review from Dominic S (Son of Resident) published on 6 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This home is so welcoming and always makes me feel that I made the correct decision in choosing this care home for my mother. The care workers/admin staff take great care with all its residents and treat them all as if they were members of their own families. I have witnessed not only with my mother
that the staff go above & beyond with all the resident's needs, and to be honest I wouldn’t expect anything less. Bonehill Lodge Care Home would be my choice for myself if I ever required to be taken care of in my later years.

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Review from Richard C (Son of Resident) published on 6 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care of my mother at Bonehill Lodge Care Home is excellent. She has been there over 3years and never had any issues. We have good communication with Care Workers and the Management team. The home is clean and warm with a nice garden and outlook onto fields.

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Review from Sarah G (Daughter of Resident) published on 1 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Following an emergency respite stay in a care home, we had to make the difficult decision that my dad could no longer manage my mum's needs with Alzheimer's. From the first time that I contacted Bonehill Lodge Care Home, the staff have always been there to offer guidance and support to me. Mum has her
own room and bathroom facility which are always kept immaculate. She is well cared for and enjoys having her hair done weekly in the purpose made salon at the home. There are always activities each day for the residents to be involved in and photographs posted on social media for us to see. The staff have also shown their support to my dad, that they are there for him too and he is always made welcome when he visits my mum. Everything seems very well organised and the staff make sure that both the resident's and their families needs are considered. I would recommend Bonehill Lodge to anyone looking for residential care for their loved one.

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Current Review Score: 9.8 (9.802)

Overview of Review Score

The Review Score of 9.8 (9.802) out of 10 for Bonehill Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.802 for Bonehill Lodge Care Home is calculated as follows: ( (158 Excellents x 5) + (30 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 192 Ratings = 4.802

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bonehill Lodge Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Nov 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Frequently Asked Questions about Bonehill Lodge Care Home

What types of Care is Bonehill Lodge Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Bonehill Lodge Care Home provide?

Palliative Care, Day Care & Own GP if required are other types of care provided.

How many Rooms does Bonehill Lodge Care Home have?

There are 24 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Bonehill Lodge Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Bonehill Lodge Care Home to the centre of Tamworth?

1.2 mile(s) as the crow flies, distance by road may be significantly further.