Bonehill Lodge Care Home

62 Park Lane, Bonehill, Tamworth B78 3HZ
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9.8 50 Reviews
  • Bonehill Lodge Care Home, Tamworth
Bonehill Lodge is a CQC-rated ‘good’ (April 2018) care home in Tamworth that provides round-the-clock residential care for older people, through dedicated staff who understand how worrying it can be to ensure your loved one is well taken care of.

As soon as they arrive, your loved one will become part of the family and a member of the friendly group of residents that staff care for.

They will receive constant care and attention, support and companionship whilst catering for their every need and personal tastes. It doesn't matter whether you're funded privately or by social services, you'll be welcome here.

The worry that your loved one may have little quality of life will no longer be a concern. At Bonehill Lodge there’s always something to join in with or someone to chat to. Even if mobility is an issue, no one is ever stuck in their room, because a new lease of life beckons! There’ll always be a member of staff ready and willing to lend a supportive hand.

Whether on a long-term basis or respite care, a friendly atmosphere instantly puts everyone at ease. The Home often holds themed shows that involve singing to old favourites, something therapeutic and which further fuels the cheerful atmosphere. You can visit your loved one at any time, you’re always welcome and your input is encouraged to ensure the care staff exceeds your expectations.

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Care Provided by Bonehill Lodge Care Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 26 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Oaktrees Healthcare Ltd
  • Person in charge
  • Mandy Chapman (Care Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (24)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Last Refurbishment: 2012

Funding & Fees Guide for Bonehill Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Stairlift
  • Television point in own room

Bonehill Lodge Care Home Reviews (50)

Total of 50, showing 41-50
9.8

Bonehill Lodge Care Home has a Review Score of 9.8 (9.802) out of 10, based on 16 reviews in the last 2 years. Over all time Bonehill Lodge Care Home has 50 reviews.

Overall Experience

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  • 19
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Review from David W (Husband of Resident) published on 5 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been resident since July 2016 and settled very well due to the dedication of all the staff. I am very pleased with the way my wife is coping with Dementia and its very different moods, this is due to the care she has and is very relaxed in the home. My faith in this home has exceeded my
expectations and I have every confidence for my wife's future.

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Review from C M (Resident) published on 15 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's wonderful, it's helped my family as they know I'm well looked after. I feel really lucky to be here.

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Review from Denise P (Daughter of Resident) published on 4 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident since March 2016 and the care she has received has been excellent. The staff are very friendly and patient to residents and visitors. The office is always open to answer any queries. Although she has dementia, my mother has been very happy since she moved into Bonehill
Lodge and has made new friends. Her waistline has also expanded due to the excellent meals.

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Review from Kay C (Daughter of Resident) published on 18 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Bonehill Lodge for 2 1/2 years and during that time she could not have received better care. The staff are so kind and treat all the residents as individuals catering for their differing needs. My mums condition has deteriorated recently and the understanding and sensitivity
to her problems has been reassuring and very much appreciated. There is a very caring ethos with the home and the staff always appear happy and cheerful. They are approachable and always willing to talk to relatives when needed. I know I found an establishment with an exceptional level of care. I would strongly recommend it.

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Review from Linda S (Niece of Resident) published on 6 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been very well looked after in the home and I am very happy with everything that is done for her. The staff are very helpful and caring and always interact with her and very friendly with visitors.
The manager and owner are very caring and helpful with everything.

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Review from Les J (Son of Resident) published on 16 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having viewed homes prior to mum residing at Bonehill Lodge Care Home I can say its the best. Staff are friendly and helpful and show great kindness to residents.

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Review from Olwen R (Daughter of Resident) published on 7 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home has a very warm and cosy feeling. The staff always appear happy and very caring and loving towards residents. The home is well staffed. Residents are treated as individuals with their personal needs catered for. All residents are clean with well washed and ironed clothes. It is traumatic for
families when a loved parents needs the care a home can provide and staff and management are kind, considerate and helpful during this transition time.

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Review from David B (Son of Resident) published on 3 November 2015
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The first day we took mom to Bonehill Lodge we were a bit apprehensive about her initial reaction but we needn't had been. Mom settled straight in, loved her room which we had decorated to her taste. On many occasions we asked mom if she was happy being at Bonehill she always replied that she loved
it and felt safe and cared for.
The staff at Bonehill Lodge are all very caring and very importantly easy to converse with.
Thank you all for your care and kindness towards our lovely mom.

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Review from Pam W (Daughter of Resident) published on 28 October 2015
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Lovely Mom came to Bonehiil in May 2015 after a fall and several months in hospital which she hated, We were reluctant for her to go in a home as she was very independent beforehand, but it was her choice which we respected. After viewing others, we felt Bonehill would suit mom as it is very homely
and we felt that the transition for her would be made easier for her because of this. We were allowed to personalise her room (in fact we decorated it to her style). However Mom surprised us by wanting to spend most of her time in the main room with the other residents. She made friends, one lovely lady in particular. We told mom on numerous occasions that if she wanted she could stay with family, her response was always that she was happy there and felt safe. The team that worked there were very caring and loving towards Mom and laughed at her cheeky sense of humour. One member of staff even bought her a little gift back from her holiday, as she knew that it was a place that mom had liked.


The team were always there if mom had health problems and would not hesitate to call the local doctor. she had chiropody treatment and a hairdresser would call in. They knew that mom hated baths so would wash her down seated. The care was personalised to each persons needs.


I will be honest in that I first found it a little strange to see so many people sleeping at times in the main room, but then asked myself, would I have felt the same if I had popped over to mom when she was at home and found her having a nap, The answer was of course not, its just the same its just that they are having a nap together.


My only criticism and this is not of the home itself, is that due to low funding for these homes staff levels are not ideal, I feel that residents could spend more time in the garden during summer if the staff levels were higher.


Mom sadly passed quite suddenly and unexpected this week, I wish she had been there longer, but at least those final six months were where she was happy and felt safe and loved, Thankyou x


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Review from Cyril W (Wife of Resident) published on 12 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has only been a resident of Bonehill Lodge for a short time, i'd had good reports on this home that is why I chose it. He has settled in well and the staff have been very kind and overall I feel I made the right choice.

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Current Review Score: 9.8 (9.802)

Overview of Review Score

The Review Score of 9.8 (9.802) out of 10 for Bonehill Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.802 for Bonehill Lodge Care Home is calculated as follows: ( (158 Excellents x 5) + (30 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 192 Ratings = 4.802

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bonehill Lodge Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Nov 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (1)

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