Broadmeadow Court Residential Care Home

London Road, Stoke-on-Trent, Newcastle-under-Lyme ST5 7JG
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9.9 55 Reviews
  • Broadmeadow Court Residential Care Home, Newcastle-under-Lyme
The team at Broadmeadow, many of whom have been with the home for over 15 years, make this home feel really special, with a warm, family feel the moment you walk through the door.

Devoted to enriching the lives of their residents, staff spend time getting to know what they enjoy doing, so they can create bespoke activities and experiences that bring them joy.

Following an impressive extension and refurbishment, there are lots of bright and airy spaces to enjoy. There is a large communal lounge, a café and a hair and beauty salon, with weekly visits from a mobile hairdresser. A chiropodist also visits monthly.

The gardens have had a £10,000 makeover, following an internal competition run by Sanctuary Care. Staff and residents were tasked with creating designs for a dream garden. The home won, and the garden looks fantastic, with wheelchair friendly pathways, a water feature, summer house and pontoon lighting. There are raised planters, where the residents grow their own fruit and veg, which they have enjoyed harvesting to use in the kitchen.

In the dining room residents enjoy delicious, home-cooked meals prepared by the chef, along with freshly baked cakes for afternoon tea.

The residents enjoy some wonderful activities, from pampering sessions, baking and live music, to trips to local zoos and garden centres, pub lunches and the Salvation Army centre.

The team embraces the local community into life at Broadmeadow, with visits from regular volunteers, work experience students and school children, who often treat residents to sneak previews of their performances. And the children of the staff have even formed their own choir, and regularly perform for the residents.   

Broadmeadow has lovely spaces for the residents to relax with loved ones, who are welcome at any time. And there is a private family and friends Facebook page, where they can catch up with what the residents have been doing.

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Care Provided by Broadmeadow Court Residential Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 36 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Chris Singer (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (36)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Broadmeadow Court Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,026
    • RESPITE Self-Funded Residential Care from £1,026

  • Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1026 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


    *If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
  • (these prices are only a guideline, please contact Broadmeadow Court Residential Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access

Broadmeadow Court Residential Care Home Reviews (55)

Total of 55, showing 1-20
9.9

Broadmeadow Court Residential Care Home has a Review Score of 9.9 (9.870) out of 10, based on 13 reviews in the last 2 years. Over all time Broadmeadow Court Residential Care Home has 55 reviews.

Overall Experience

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Review from Avril J (Daughter of Resident) published on 9 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The management and all the staff at Broadmeadow Court Residential Care Home treated our mother with dignity and kindness. The care and support was excellent. The management and staff are very professional, very helpful and very polite. Myself and my family really appreciated that Mum was able to stay
at Broadmeadow Court. The care for our mother was outstanding.

Reply from Kate Yates, Communications and Content Specialist at Broadmeadow Court Residential Care Home

Thank you for your five-star review for Broadmeadow Court, the team will be touched to read your comments. Providing outstanding care and support is our priority and we greatly appreciate your trust in us.


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Review from Sheila O (Friend of Resident) published on 10 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Couldn't have picked a better home for my friend. Both management and staff are amazing, they all couldn't do enough to take care of my friend. The home was spotless and never smelt like other homes I've been to. They were all so happy and friendly, always had time to stop for a chat and a joke. My
friend enjoyed the four years that he spent in there. We can't thank them all for everything they did. Would highly recommend this home, it's the best.

Reply from Kate Yates, Communications and Content Specialist at Broadmeadow Court Residential Care Home

Thank you for your review for Broadmeadow Court, the team will be delighted to read your kind words.


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Review from E A (Niece of Resident) published on 19 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been really happy with all aspects of the home. The staff have been so kind and respectful and nothing too much trouble. There is always a lovely fresh smell as you walk in the door and all through the home. The rooms are kept spotless clean and comfortable. Our aunt was happy and very well
looked after. I would recommend it to anyone.

Reply from Kate Yates, Communications and Content Specialist at Broadmeadow Court Residential Care Home

Thank you for your five star review for Broadmeadow Court, the team will be delighted to read your kind words and recommendation.


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Review from K P (Niece of Resident) published on 14 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been very happy with our aunt's care. The staff are wonderful and very caring. the home is spotless and always smells lovely. We have no issues with anything.

Reply from Kate Yates, Communications and Content Specialist at Broadmeadow Court Residential Care Home

Thank you for taking the time to leave this 5 star review, we will be sure to pass on your comments to the team at Broadmeadow Court.


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Review from C M (Niece of Resident) published on 13 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The family has been delighted with the care our aunt has received. The staff have been wonderful, very caring, nothing was too much trouble. The home is beautifully kept. Very clean and always smells fresh.

Reply from Kate Yates, Communications and Content Specialist at Broadmeadow Court Residential Care Home

Thank you for your fantastic five-star review of Broadmeadow Court, we will be sure to pass on your wonderful comments regarding the care your aunt receives.


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Review from Mary C (Sister of Resident) published on 29 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother was well cared for in the home. The staff were wonderful and caring. Nothing was too much for them. They were very helpful. I would recommend this home to anyone. They looked after him until he passed away. They were wonderful.

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Review from Janet H (Daughter of Resident) published on 20 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was a resident for 4 years at Broadmeadlow Court. Sadly her condition has deteriorated and she now needs full nursing care. During her stay, Mum was always looked after wonderfully. All the staff are friendly, approachable and residents' needs come first. I will always have happy memories of Mum's
stay and the many staff who have been there the entire time of her stay.

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Review from Janet M (Sister of Resident) published on 12 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the staff to be caring, patient and professional at Broadmeadow Court Residential Care Home. They have shown affection to my sister and taken great care of her. I have no complaints to make regarding food, cleanliness and care and I, as a visitor, have been welcomed and assisted when I
have been upset. My regards to all staff.

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Review from Marie C (Sister of Resident) published on 12 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been at Broadmeadow Court Residential Care Home for approximately three and a half years and we have been very happy with everything concerned with her stay.

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Review from Shirley H (Sister of Resident) published on 8 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff have worked extremely hard to improve on all aspects of the home. It has now got a beautiful garden for the enjoyment of the residents and staff, to which the residents have helped with the planting of many of the flowers.

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Review from S B (Daughter-in-law of Resident) published on 5 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Where to start? Wow! The commitment of the staff at this party was fantastic to see. Dancing with residents which obviously helps mobility, the carer who sort activities was never still, dancing non-stop as were quite a few of the girls and obviously enjoying it.
The food was fantastic, fit for a king,
and so much of it, including a trolley of naughty but nice desserts. We are so lucky to have such lovely, caring girls looking after our relatives. We now have a life and can relax now.

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Review from Julie T (Sister-in-law of Resident) published on 30 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On the 7th of May, I was lucky enough to be invited to Broasmeadow Court to take part in the Kings Coronation celebration. The staff were superb, making everyone very welcome with smiling faces and kind words. I notice the residents enjoying themselves and no one was excluded. The staff were so attentive
to their individual needs. The staff member in charge of activities has so much energy, empathy, and so many varied ideas to encourage the residents to participate (eg, making their own crowns!), having a little dance to the live singer. The cakes/food was professionally delicious. I loved my time here!

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Review from Stephanie P (Granddaughter of Resident) published on 22 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff always seem friendly and engage well with my nan. She is treated with dignity and when we can't visit, staff assist her with her tablet to keep in contact with us, especially one member of staff in particular.

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Review from Julie M (Daughter of Resident) published on 27 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Due to a bad fall at home which affected our mum's mobility and after several weeks in hospital during Covid, the family decided that it was safer to have her cared for in a care home rather than return home. After a few weeks, she settled in and always refers to it as her home, which is very reassuring
to us all. The management and staff are very caring, friendly, very approachable and always manage to make her laugh and smile. They have a wonderful activities lady who encourages residents to take part. All the food is freshly cooked in their kitchen. Mum's gone back to a healthy weight now.

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Review from Brian D (Nephew of Resident) published on 27 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home fully lives up to its description. It is a real home to its residents and the care is superb. The staff, from the management to maintenance all, almost without exception, put the needs of the residents first and foremost. The catering is outstanding and tailored to specific requirements
if necessary. We visit regularly and the atmosphere is nearly always cheerful with activities frequently taking place. I'll be more than happy to move in there if and when the need arises.

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Review from Michelle T (Granddaughter of Resident) published on 28 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic care is taken of my nana by all the staff at the care home. They have always been so friendly and welcoming. The food seemed amazing and there was always an activity being planned to participate in or an individual session like a pamper day. It feels like the staff treat the residents like
they are part of their family and was a great comfort when we couldn't visit during Covid. I was really pleased with our choice of care home and thankful for the support given to my family when it was needed. I can't praise the staff enough.

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Review from A E (Friend of Resident) published on 26 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are exceptionally helpful, caring and informative to all concerned. Peace of mind, knowing my friend is well cared for, her safety during both day and night is primary.

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Review from J W (Brother of Resident) published on 28 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would just like to say I think it is a very excellent care home and that goes for the staff as well.

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Review from N S (Son of Resident) published on 28 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can say that in the time my mother has been a resident at Broadmeadow Court, we have been extremely happy with her care. She is happy when we visit her and tells us how good and kind the staff are. May I also say what a wonderful afternoon was put on for residents and visitors for the jubilee celebrations.

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Review from Lauren M (Granddaughter of Resident) published on 16 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is the best care home you could wish any family member or friend to go to. The staff always go out of their way to not only make your loved one feel welcomed and settled, but keep you involved every step of the way, with weekly updates. Nothing is ever too much trouble for the staff. They have
a weekly list of activities the residents will be getting up to, which always looks brilliant and always something new for everyone to look forward to. Just to know that your loved one is being looked after properly, with the warmest of staff, who go the extra mile, is so reassuring. It’s always clean and tidy with alternate decorations Easter, Christmas etc.

Reply from Fae Doherty, Senior Marketing Officer at Broadmeadow Court Residential Care Home

Thank you so much for the most wonderful review. Your kind words are so appreciated by the team at Broadmeadow Court. Best wishes.


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Current Review Score: 9.9 (9.870)

Overview of Review Score

The Review Score of 9.9 (9.870) out of 10 for Broadmeadow Court Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.870 for Broadmeadow Court Residential Care Home is calculated as follows: ( (134 Excellents x 5) + (20 Goods x 4) ) ÷ 154 Ratings = 4.87

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Broadmeadow Court Residential Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Aug 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (4)

Chris

Chris Singer

Job Title: Home Manager

Joined: 2008

I have worked at Broadmeadow Court since 2008. Our wonderful residents keep me coming back every day - they all make me laugh!


Clare

Clare Dale

Job Title: Chef Manager

Joined: 2007

I love my job as Chef Manager as we truly are one big family at Broadmeadow Court.


Joanne

Joanne Sargeant

Job Title: Care Assistant

Joined: 2015

Broadmeadow Court is so family orientated and I love working with our residents.


Nicola

Nicola Lawe

Job Title: Team Leader

Joined: 2013

I have good friends here, it's very homely for our residents and we all work so well together.


Frequently Asked Questions about Broadmeadow Court Residential Care Home

What types of Care is Broadmeadow Court Residential Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Broadmeadow Court Residential Care Home provide?

Own GP if required is an additional type of care provided.

How many Rooms does Broadmeadow Court Residential Care Home have?

There are 36 Single Rooms.

What are the Facilities & Services at Broadmeadow Court Residential Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Broadmeadow Court Residential Care Home to the centre of Newcastle-under-Lyme?

1.9 mile(s) as the crow flies, distance by road may be significantly further.