Doddlespool Hall Care Home

Main Road, Betley, Crewe CW3 9AE
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9.9 43 Reviews
  • Doddlespool Hall Care Home, Crewe
Doddlespool Hall is an exclusive residential home on the borders of Cheshire and Staffordshire in a beautiful rural location, on the edge of the village of Betley.

The building is rich in history, dating back to the 17th Century, with Victorian additions and tastefully modernised to become a care home in 1985.

Doddlespool Hall is now part of the Cinnabar Health group an award winning care provider, known for innovative, holistic, person-centred care services offered to a wide spectrum of individuals.

At Doddlespool they specialise in providing each service user with a warm, comfortable, supportive and caring environment in which individuals are encouraged to live life to the full, within their capabilities. Their fundamental aim is to create an inviting, home from home atmosphere, and the dedicated and experienced team is committed to supporting service users with their personal needs in a peaceful, relaxing and secure surroundings.

Bedrooms are individually decorated and fully furnished, staff do however make allowances for anyone wishing to bring their own furniture to the home. Each bedroom is tastefully decorated and all bedrooms are en-suite. The three lounges and a dining room boast views across the garden areas and beautiful countryside. This allows ample space for residents to entertain friends and family.

Doddlespool Hall achieves the highest standards of care by continually striving to exceed the required statutory standards. Central to delivering the quality of care is their team of trained, dedicated and friendly staff.

The Home Manager, supported by her Deputy, lead a team of qualified care assistants, catering staff, administrative and support staff. At Doddlespool Hall, the dedicated staff are committed to providing friendly, comfortable and individual care to each and every resident, seeking to preserve each individual's right to dignity, respect and privacy.

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Care Provided by Doddlespool Hall Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 25 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Mandy Dennis (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (19)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (19)
    • Couples/Companion Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2021

Funding & Fees Guide for Doddlespool Hall Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,550
    • Self-Funded Residential Dementia Care £1,000 – £1,600
    • RESPITE Self-Funded Residential Care £1,100 – £1,700
    • RESPITE Self-Funded Residential Dementia Care £1,100 – £1,750

  • The room rates are dependant on size and décor for each room plus individual needs
  • (these prices are only a guideline, please contact Doddlespool Hall Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting is allowed at any time


  • Parking

  • There is ample parking within the substantial grounds.


Doddlespool Hall Care Home Reviews (43)

Total of 43, showing 1-20
9.9

Doddlespool Hall Care Home has a Review Score of 9.9 (9.947) out of 10, based on 19 reviews in the last 2 years. Over all time Doddlespool Hall Care Home has 43 reviews.

Overall Experience

  • 35
  • 8
  • 0
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Date Published

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Review from G K (Granddaughter of Resident) published on 14 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's a nice place to stay. Good staff. My grandma is always happy when I visit.

Reply from Mandy Dennis, Home Manager at Doddlespool Hall Care Home

Thank you for your kind words. I am glad you are happy with your grandma's care. I will pass on your comments to our staff.


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Review from C H (Daughter of Resident) published on 12 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic service throughout. Was worried about leaving her there but needed not to worry. The staff are well trained and are very supportive towards Mum and ourselves. They are very intensive and caring. Our mum is very happy here and wouldn't have her anywhere else.

Reply from Mandy Dennis, Home Manager at Doddlespool Hall Care Home

Thank you for your kind words. I am glad you are happy with the care your mum receives. I will pass on your comments to our staff.


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Review from Richard D (Son of Resident) published on 28 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so glad that my mother is in Doodlespool Hall. The staff and care my mum gets is so good. I would not let her be anywhere else. The staff are the best. The home is so clean and so tidy. The food they serve up is always good and hot!

Reply from Mandy Dennis, Home Manager at Doddlespool Hall Care Home

Thank you very much for your kind review. I am pleased you are happy with the care we provide for your mum. I will pass on your comments on to our team.


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Review from A M (Son of Resident) published on 17 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The level of care at Doddlespool Hall is excellent. The staff keep me informed at all times and are very helpful.

Reply from Mandy Dennis, Home Manager at Doddlespool Hall Care Home

Thank you for your kind review. I will pass on your compliments to our staff.


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Review from Paula D (Daughter of Resident) published on 17 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum has been in here for nearly 12 months now, it was heartbreaking for us has a family to give up her home and put her in someone else's hands. The staff and quality of care is 100% and we can't thank you guys enough for making our mum happy. You have encouraged her to get her eating back and she
has now gained her weight up and healthy again. The manager, her seniors and all staff are amazing so thank you all very much.

Reply from Mandy Dennis, Home Manager at Doddlespool Hall Care Home

Thank you so much for your lovely review. We are glad you are happy with the care we provide, and your mum is content. I will pass on your complements to the staff.


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Review from D R (Daughter of Resident) published on 10 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a wonderful care home whose staff go out of their way to be happy, friendly and welcoming. Since staying here, we have seen our mum make huge improvements both mentally and physically. We can't recommend Doddlespool highly enough - a huge thank you to you all.

Reply from Mandy Dennis, Home Manager at Doddlespool Hall Care Home

Thank you for your lovely review. I am glad that you and your mum are happy with our home. I will pass on your comments to our staff.


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Review from G P (Son of Resident) published on 1 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Was met with a friendly atmosphere and my dad was shown about the place and to his room, they have activities for him to do and he seems happy when I visit him, he's clean and tidy and the food is good.

Reply from Mandy Dennis, Home Manager at Doddlespool Hall Care Home

Thank you for your review. I am glad that your dad is happy in our home.


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Review from L H (Granddaughter of Resident) published on 26 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we cannot fault the care that my grandma has received in the last 8 weeks. They have improved her life. So much by providing her incredible care but allowing her to still have her own freedom. The home is so clean and the staff care for her with the utmost respect.

Reply from Alister Cook, Director at Doddlespool Hall Care Home

What a lovely review. Thank you for taking the time to post your comments. And thank you for choosing us.


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Review from Darren E (Son of Resident) published on 21 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents have both settled in really well and all the staff are caring and attentive. They have lots of activities to keep residents entertained. The food choice is amazing. The rooms are unbelievable and like home from home and are kept very clean by the hardworking cleaners.

Reply from Alister Cook, Director at Doddlespool Hall Care Home

Thank you so much for taking the time to write a review.


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Review from Nicky J (Daughter of Resident) published on 21 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Beautiful home in a delightful country setting. Both parents recently moved to Doddlespool from another care home and for us, as a family, it’s 100% been the right decision. The home is managed well, the staff are helpful and caring, the rooms are tastefully decorated and the food is home-cooked and
varied. Our parents are happy and so are we.

Reply from Mandy Dennis, Home Manager at Doddlespool Hall Care Home

Thank you so much for your kind words. We are pleased that your parents and you are happy with the home and the care we provide. I will pass on your comments to our wonderful staff.


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Review from Christine P (Respite Resident) published on 5 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very pleased with everything here at Doddlespool Hall. The staff are outstanding, nothing is too much trouble and I feel more relaxed since arriving, hence my decision to stay longer. I am very happy with my room and glad I made the decision to come here. Thank you.

Reply from Alister Cook, Director at Doddlespool Hall Care Home

Thank you for taking the time to review our service.


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Review from Andrea E (Daughter-in-law of Resident) published on 21 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing care home, staff are attentive and caring to all residents. Events are arranged most months which residents and family can attend, with a lot of thought and effort in the arrangements. I would recommend this care home to anyone.

Reply from Mandy Dennis, Home Manager at Doddlespool Hall Care Home

Thank you so much for your kind words. We always aim to provide an enriched experience for residents and families. Thank you for taking the time to review our wonderful home.


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Review from Anthony S (Son of Resident) published on 21 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I attended a buffet for the residents of Doddlespool Hall on Sunday 10th March. In my opinion, the standard of care at Doddlespool Hall is second to none and the staff there are excellent. They all treat the residents with care and patience. The atmosphere there is always warm and friendly. I would
recommend Doddlespool Hall to anybody. Thanks.

Reply from Mandy Dennis, Home Manager at Doddlespool Hall Care Home

Thank you so much for your kind words. We always aim to provide the best possible care for our residents. I will pass your comments onto our wonderful staff.


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Review from Christine H (Wife of Resident) published on 19 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A great place for your relatives to be. The staff are very caring, the food is really nice all home cooked with a choice of menu.
Before my husband went into Doddlespool I visited other homes, none of which compared.
The home is kept spotless, the cleaners work nonstop. The rooms are bright with outside
views.
Management are on hand if you have any questions.

Reply from Alister Cook, Director at Doddlespool Hall Care Home

Thank you so much for taking the time to write a review. As a small independent home we do look at each resident as an individual and try and create personalised support plans in a unique environment. your comments will be passed on to our hard working team.Thank you again


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Review from Julie C (Power of Attorney of Resident) published on 22 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Beautiful home in a lovely country area. Very clean. Rooms are exceptionally good. Food excellent. Staff are extremely caring and go above and beyond. Managed exceptionally well. Nothing is too much trouble. They keep you informed. I would highly recommend this home.

Reply from Mandy Dennis, Home Manager at Doddlespool Hall Care Home

Thank you very much for your kind words. I will pass on your comments to our staff, who will be pleased you are happy with the care we provide.


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Review from Karen S (Daughter of Resident) published on 20 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent care home, providing amazing care for my Dad. All staff are brilliant, so caring, always going the extra mile, nothing is too much trouble for any of them. The standard of care is first class, the atmosphere is always warm and friendly. The home itself is immaculate and everywhere is spotlessly
clean. I cannot praise everyone connected with Doddlespool highly enough.

Reply from Mandy Dennis, Home Manager at Doddlespool Hall Care Home

Thank you so much for your kind words. I am pleased that you are happy with the care we provide. We always try to provide high standards of care, and our staff work hard to achieve this. I will pass on your kind words to the staff, and thank you again.


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Review from Jill C (Daughter of Resident) published on 20 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone is so kind and caring at Doddlespool Hall. It is clean, warm and welcoming. They really pull the stops out for everyone having regular events which include family and friends of residents. Thank you to all who work there.

Reply from Mandy Dennis, Home Manager at Doddlespool Hall Care Home

Thank you so much for your kind words. We are happy that you are pleased with the care we provide. We will always try to support our residents and their families in the best possible way. I will pass on your comments to the staff. Thank you again.


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Review from A S (Resident) published on 6 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent establishment in country settings, providing the highest standard of care in a warm, friendly and relaxed atmosphere.

Reply from Mandy Dennis, Home Manager at Doddlespool Hall Care Home

Thank you so much for your kind words. I will pass your compliments onto our staff. I am glad you enjoyed your stay with us.


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Review from V A (Resident) published on 2 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a charming old house, set in the countryside with elegant grounds surrounding it. I can say no more than the result of my options.

Reply from Mandy Dennis, Home Manager at Doddlespool Hall Care Home

Thank you so much for your kind words. I agree that the house is very charming, and we are always trying to improve the surroundings. I will let the staff know you appreciate the work they do. Thank you for taking the time to complete the review.


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Review from Stephen E (Son of Resident) published on 22 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely wonderful care home, I dreaded putting Mum and Dad into a home after having full-time care in their own home, failed. The staff are amazing, so caring and professional, who regularly go above and beyond. Mum and Dad have improved so much whilst there, the building is immaculate, so cosy and
spotlessly clean. Mum and Dad love the food too, very good quality. It's great to see them smiling again after so long. Five stars all the way.

Reply from Alister Cook, Director at Doddlespool Hall Care Home

Thank you so much for the kind words. I'm sure the manager and the whole team will be touched to read your comments.


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Current Review Score: 9.9 (9.947)

Overview of Review Score

The Review Score of 9.9 (9.947) out of 10 for Doddlespool Hall Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.947 for Doddlespool Hall Care Home is calculated as follows: ( (216 Excellents x 5) + (12 Goods x 4) ) ÷ 228 Ratings = 4.947

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Doddlespool Hall Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Sep 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (4)

Mandy

Mandy Dennis

Job Title: Home Manager

Joined: 2018

Mandy is the CQC Registered Manager at Doddlespool Hall, joining the company in June 2018.


She has an NVQ level 5 Management + Leadership award and over 20 years of experience in health and social care.


Mandy leads in supporting her staff to promote dignity and independence throughout the home to the highest of standards.


Charlie

Charlie Dennis

Job Title: Head of Care

Joined: 2018

Charlie has worked in the care sector for over 10 years covering various roles. Starting with a domestic assistant and working her way up to her current position. She continued to work in the care industry whilst attending a London Drama School where she obtained a Bachelor of Arts Degree.


Charlie worked hard to help improve standards in all her workplaces, and during COVID-19 when theatres closed, she came home and worked at Doddlespool Hall to help keep residents safe and well during the pandemic.


This changed Charlie's focus and she decided to follow a different route, as she knew she was making a difference.


Charlie continues to work to the best of her ability in her role and ensure the residents receive a good quality of care which enhances their lives.


Lisa

Lisa Rowe

Job Title: Deputy Manager

Joined: 2017

Lisa originally commenced her career at Doddlespool as a Domestic supervisor however, within the first year it became obvious her passion was care. During her role as a care assistant, she has worked to gain knowledge and qualifications in both Adult Care Work and Principles of End of Life.


In 2023 Lisa was promoted to Deputy Manager.


Lisa's ethos is to provide individualised care to a high standard, showing dignity and respect while promoting choice and independence.


In Lisa's words: "My proudest achievement has got to be when a resident voted me as Employee of the Month".


Hayley Jayne

Hayley Jayne Thorley

Job Title: Domestic Supervisor

Joined: 2022

I chose a career in care after being inspired by healthcare workers during the pandemic.


Cleanliness, attentiveness and organisation skills are my strong points and are highly important for this role.
My previous civil service experience has put me in a good position to lead a strong team of like-minded individuals.


Frequently Asked Questions about Doddlespool Hall Care Home

What types of Care is Doddlespool Hall Care Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Doddlespool Hall Care Home provide?

Palliative Care, Day Care, Convalescent Care & End of Life Care are other types of care provided.

How many Rooms does Doddlespool Hall Care Home have?

There are 19 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Doddlespool Hall Care Home?

Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Doddlespool Hall Care Home to the centre of Crewe?

5.0 mile(s) as the crow flies, distance by road may be significantly further.