The room rates are dependant on size and décor for each room plus individual needs
Visiting is allowed at any time
There is ample parking within the substantial grounds.
Doddlespool Hall Care Home has a Review Score of 9.9 (9.947) out of 10, based on 19 reviews in the last 2 years. Over all time Doddlespool Hall Care Home has 43 reviews.
Review from Patricia G (Resident) assisted by family/friend published on 31 January 2018
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Management
Safety / Security
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Value for Money
Review from Janet G (Daughter of Resident) published on 6 November 2017
Submitted via Website •
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Overall Experience
4.0 out of 5
The ongoing renovation of the home is transforming the physical surroundings to a really good standard. The changes to the various rooms are in keeping with the original style
The introduction of daily activities in the afternoon means that residents are stimulated and occupied in a meaningful and productive manner.
All in all, since the new owners took over this care home, there have been marked improvements in all areas.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
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Management
Safety / Security
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Value for Money
Review from Tracey P (Daughter-in-law of Resident) published on 31 October 2017
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
The Review Score of 9.9 (9.947) out of 10 for Doddlespool Hall Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.947 for Doddlespool Hall Care Home is calculated as follows: ( (216 Excellents x 5) + (12 Goods x 4) ) ÷ 228 Ratings = 4.947
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Doddlespool Hall Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 19 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 17 Sep 2019
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Job Title: Home Manager
Joined: 2018
Mandy is the CQC Registered Manager at Doddlespool Hall, joining the company in June 2018.
She has an NVQ level 5 Management + Leadership award and over 20 years of experience in health and social care.
Mandy leads in supporting her staff to promote dignity and independence throughout the home to the highest of standards.
Job Title: Head of Care
Joined: 2018
Charlie has worked in the care sector for over 10 years covering various roles. Starting with a domestic assistant and working her way up to her current position. She continued to work in the care industry whilst attending a London Drama School where she obtained a Bachelor of Arts Degree.
Charlie worked hard to help improve standards in all her workplaces, and during COVID-19 when theatres closed, she came home and worked at Doddlespool Hall to help keep residents safe and well during the pandemic.
This changed Charlie's focus and she decided to follow a different route, as she knew she was making a difference.
Charlie continues to work to the best of her ability in her role and ensure the residents receive a good quality of care which enhances their lives.
Job Title: Deputy Manager
Joined: 2017
Lisa originally commenced her career at Doddlespool as a Domestic supervisor however, within the first year it became obvious her passion was care. During her role as a care assistant, she has worked to gain knowledge and qualifications in both Adult Care Work and Principles of End of Life.
In 2023 Lisa was promoted to Deputy Manager.
Lisa's ethos is to provide individualised care to a high standard, showing dignity and respect while promoting choice and independence.
In Lisa's words: "My proudest achievement has got to be when a resident voted me as Employee of the Month".
Job Title: Domestic Supervisor
Joined: 2022
I chose a career in care after being inspired by healthcare workers during the pandemic.
Cleanliness, attentiveness and organisation skills are my strong points and are highly important for this role.
My previous civil service experience has put me in a good position to lead a strong team of like-minded individuals.
