Essington Manor Care Home has a Review Score of 9.9 (9.917) out of 10, based on 13 reviews in the last 2 years. Over all time Essington Manor Care Home has 23 reviews.
Review from Deb C (Daughter of Resident) published on 19 December 2024
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Review from G S (Daughter-in-law of Resident) published on 19 December 2024
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Review from Lorraine M (Daughter of Resident) published on 10 December 2024
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Review from J W (Son of Resident) published on 23 November 2024
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Review from Anita R (Daughter of Resident) published on 23 November 2024
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Review from Doreen R (Daughter of Resident) published on 19 December 2023
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Review from R J (Friend of Resident) published on 19 December 2023
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Review from Dawn W (Daughter of Resident) published on 8 December 2023
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Review from T M (Son of Resident) published on 22 November 2023
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Review from S H (Daughter of Resident) published on 22 November 2023
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Review from N N (Daughter of Resident) published on 22 November 2023
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Review from C B (Daughter of Resident) published on 21 November 2023
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Review from Joyce C (Wife of Resident) published on 27 June 2023
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Review from A J (Niece of Resident) published on 24 January 2023
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Review from D E (Daughter of Resident) published on 24 January 2023
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Review from D L (Son of Resident) published on 19 January 2023
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Review from Andrea C (Daughter of Resident) published on 22 July 2022
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Reply from Caroline Cox, Manager/Owner at Essington Manor Care Home
Dear Andrea. Thank you so much for your kind words. Your dad is missed very much by us all.
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Review from R B (Respite Resident) published on 8 June 2022
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Review from E G (Daughter of Resident) published on 25 February 2022
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Reply from Caroline Cox, Manager/Owner at Essington Manor Care Home
Thank you for your review. We really appreciate your kind words.
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Review from P J (Son of Resident) published on 22 February 2022
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Reply from Caroline Cox, Manager/Owner at Essington Manor Care Home
Thank you for your review. Your feedback is much appreciated.
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The Review Score of 9.9 (9.917) out of 10 for Essington Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.917 for Essington Manor Care Home is calculated as follows: ( (143 Excellents x 5) + (13 Goods x 4) ) ÷ 156 Ratings = 4.917
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Essington Manor Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 13 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 8 Mar 2019
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