Eversley Rest Home

38 Bramshall Road, Uttoxeter ST14 7PG
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9.0 16 Reviews
  • Eversley Rest Home, Uttoxeter
Eversley Rest Home in Uttoxeter, Staffordshire,

Operated by Eversley Care Home Ltd, the care home can accommodate up to 28 people.

There are three lounges, a dining room, specially adapted bathing and showering facilities and lift access to each floor.

An activities co-ordinator plans stimulating events and an activities programme with residents that is enjoyable for all.

Entertainers visit and residents can enjoy exercise classes, activities like flower arranging, etc.

Residents can go out on outings including tea dances, shopping trip and restaurant meals on a regular basis.

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Care Provided by Eversley Rest Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 28 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Autism/ASD
  • Bariatric Care/Obesity
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Eversley Care Home LTD
  • Person in charge
  • Natalie Burton (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (28)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2019
    • Number of floors: 2

Funding & Fees Guide for Eversley Rest Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £975 – £1,200
    • Self-Funded Residential Dementia Care £1,050 – £1,400
    • RESPITE Self-Funded Residential Care £975 – £1,200
    • RESPITE Self-Funded Residential Dementia Care £1,050 – £1,400

  • Fee's are based on care needs and room type.
  • (these prices are only a guideline, please contact Eversley Rest Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Eversley Rest Home Reviews (16)

9.0

Eversley Rest Home has a Review Score of 9.0 (9.002) out of 10, based on 4 reviews in the last 2 years. Over all time Eversley Rest Home has 16 reviews.

Overall Experience

  • 11
  • 4
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Date Published

16
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4
12

Review from Simon P (Nephew of Resident) published on 18 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I called my Uncle on his birthday. The first time I called him I was told he was asleep, the second time he was awake and the home quickly passed me on to him. Even though he's a bit muddled, he was in good spirits and I feel very confident that he's being well looked after. He tends to 'wear his heart
on his sleeve' so I know - or have a very good idea - if he's not happy. But he was in great spirits and having visited him in the home several times I know he is being very well looked after.

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Review from Rita L (Daughter of Resident) published on 27 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the care that our mother receives at Eversley. She has been a resident for over 2 years now. She has a very nice room with access to the garden. It is always very clean and well-maintained. She has excellent care from all the staff and they are always very caring and kind to her.
She enjoys the food and they sometimes make extra treats for her.

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Review from Glenys C (Daughter of Resident) published on 27 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

On visiting all staff are welcoming. I can ask for information regarding the care. The food is good and well-presented. Room very clean and clothing also fresh. Having had a recent meeting with the manager I found her very easy to talk to and very informative about my mother.

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Review from Sandra O (Daughter of Resident) published on 24 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was admitted to Eversley in April 2022. Prior to Mum going to Eversley she was in a temporary bed in another home while being assessed and we watched her turning old and extremely frail before our eyes.
In the first week at Eversley, Mum showed huge improvement and started gaining a little weight
as she was happy and content at last!
During the last 18 months at Eversley Mum has never asked to leave, she loves the staff and her room. Mum's dementia has worsened but the staff know how to assist and keep her happy as much as possible.
I cannot praise the staff and management enough, they answer all our queries and do their utmost to keep Mum comfortable.

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Review from Barbara K (Guardian of Resident) published on 21 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Caring. Of late, very good at keeping you up to date with the health and well being of patients. Keeping up to date on Covid rules.

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Review from David H (Son of Resident) published on 29 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Care for Mum went well initially. However, as her dementia advanced, I was misled about aspects of her care. Mum wandered at night. I was told not to worry as she had an alarm mat on her bed so they would know when this occurred. However when Mum fell badly several times and went to the hospital a nurse
told me that no they did not have a mat on her bed but it was on order along with a door alarm and these should be fitted in a few days. After 10 days of telling me otherwise, the Manager advised by telephone they could no longer care for Mum.
I arranged to collect her belongings and this was when I really had problems that the Manager has never resolved.
Eversley had ‘lost’ brand new clothes Mum had received from family for Christmas. They destroyed a calendar that Dad had purchased for her from a cat shelter she supports in Cyprus. I have chased the Manager at least 3 times by email and never received a reply. The Manager promised to replace the calendar but this has not materialised. Poor! Disappointed!

Reply from Lauren Goss, Director at Eversley Rest Home

Sorry we could no longer meet the needs of your mom. It was considered by the hospital and ourselves that due to developing behavioural issues that our home was no longer suitable and a more specialist facility would be required. The first fall occurred on a Friday, which resulted in a hospital admission without injury and triggered the need for the bed sensor. This was in place the following Monday in anticipation of her being discharged back to us. An apology was issued for the calendar, the member of staff responsible was devastated and wrote a formal apology to you. Agreeably this did not change the outcome of mom no longer having her calendar, however a replacement had been ordered in March direct from Cyprus and you were made aware of this during your recent telephone call with the manager. We are sorry you have felt the need to raise these issues here, we are happy to discuss this further with you should you wish.


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Review from Phil V (Son of Resident) published on 3 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home has worked extremely hard to be covid safe (no infections). I am very happy with the care my mother, who has Alzheimer's, receives. The home really works hard to celebrate every possible festival day.

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Review from Carol (Daughter of Resident) published on 22 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum went into Eversley Care home in August, I was very apprehensive about her going into a Care home but she has now settled into the home and I have peace of mind that she is now safe and well cared for. Mum had a few falls at home and I feel this was now the right decision. Mum has a lovely room
that looks out onto the garden and she spends time in her room and she also takes part in some of the activities in the lounge area. The activities are excellent and they have a wide variety of choices and the posts on social media are brilliant showing them having very happy times. The staff are kind and friendly towards my mum and she seems at ease with them. The food is very good and is all home-cooked with a wide choice. The communication from the Deputy Manager is very good and I get an email on a regular basis which is appreciated during the restrictions on visiting at present. On the whole, it’s a very good home. When I can visit mum my review would probably be marked higher.

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Review from Sue K (Daughter of Resident) published on 5 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 90-year-old mother initially went to Eversley Rest Home for respite care and rehabilitation following a serious fall in August 2020. The staff did everything possible to help her settle and successfully regain her mobility. In late October she decided to stay on a permanent basis, citing the "wonderful
staff and the lovely food" as two good reasons for her decision. The staff are kind and caring, with nothing being too much trouble. They are highly respectful of her wishes and have taken great care to understand her as an individual, not just as she is now, but also her history and life experiences that have shaped her as a person. Recognising Mum's need to be as independent as possible, they have supported her in this goal, but are always there to help where needed. Liaison with external health services such as the GP have been excellent. Communication with myself and my brother has been timely and supportive. I would thoroughly recommend Eversley Rest Home

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Review from Ralea H (Daughter of Resident) published on 4 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum was admitted during the covid lockdown which was stressful but appears very happy and she loves the staff. She says they are always kind to her. The deputy manager keeps us up to date with any problems by phone and email. Any problems we have are sorted quickly. They have a Facebook page to keep
up to date with activities they do with the residents. The pod they have for visiting is lovely.

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Review from Christine B (Daughter of Resident) published on 4 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Eversley Rest Home was the first choice of myself and my family, having looked at several others. My mother has been there since 2017 and is very well looked after. The staff are great and very caring and she gets plenty of one to one attention. There are also plenty of activities for the residents
who are able to take part so no one gets bored. The food is also very good and very wholesome and cooked to a high standard.
Although I haven’t been able to see my mum much over the last year because of the pandemic, I never have to worry about the way she is looked after and know she is in good hands. I get regular updates on her health etc, for which I am very grateful, and I would have no hesitation in recommending Eversley Rest Home to anyone looking for a home from home for their loved ones.

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Review from Gail P (Daughter of Resident) published on 29 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are amazing, they take great care with the residents. I live in the states and one of the staff will FaceTime so I can see and talk to Mum. Our family are extremely happy with the care. Thank you so much.

Reply from Lauren Goss, Director at Eversley Rest Home

Thank you for your lovely comments. Your mom is a wonderful lady and it is our pleasure to care for her.


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Review from Claire (Daughter of Resident) published on 28 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Eversley are always pleasant, friendly and polite. The care that they have for my mum is very good, nothing is too much trouble and I am kept well informed of mums care. They always have numerous activities throughout the year, that cover special occasions, for example, Mothers Day, Easter,
Burns Night, Chinese new year - to name but a few. The food always smells wonderful. The home is a clean and tidy home from home environment for the residents. You are always welcome to call at any time.

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Review from Garry C (Son of Resident) published on 6 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My late mother rated Eversley highly. Staff have an excellent attitude, really care about residents, and take a personal interest. They have a good rapport with family members, who are welcome at any time as well as visits from residents’ friends. The owners are responsive and open to suggestions. Efforts
are made to provide a range of activities including opportunities involving families. There is good access to GPs and other healthcare. Good home-cooked lunches but evening teas could be nutritionally better balanced. Many of the facilities are good or excellent but more lavatories are needed in the main hub of the building. Residents with mobility difficulties are well supported although the upper floor (in the old part of the building) is not suitable for them. Additional staff are needed for those residents with higher levels of need. Overall my mother was very well cared for here during the last two and a half years of her life and we were confident that she was well looked after.

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Review from Diane (Daughter of Resident) published on 26 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff are attentive, caring, nothing is too much trouble. Caring and respect, dignity. Very comfortable.

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Review from Madeline B (Daughter of Resident) published on 24 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister and I had visited many care homes looking for somewhere for our 97-year-old mother. The moment we walked into Eversley Care Home we knew we had found the right place for her. The standard of the rooms is excellent. She has a walk-in wet room, all finished to a high standard. They have three
lounge areas, one of which is used as a designated area for residents and visiting relatives, overlooking the garden with outside seating area. Our mother became a resident on 21 June '19. With the help of the events co-ordinator she now knits, bakes, flower arranges, etc, her quality of life has improved beyond our expected dreams. In addition, the staff are delightful and always available to help in any way.

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Current Review Score: 9.0 (9.002)

Overview of Review Score

The Review Score of 9.0 (9.002) out of 10 for Eversley Rest Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.1 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.913 for Eversley Rest Home is calculated as follows: ( (42 Excellents x 5) + (4 Goods x 4) ) ÷ 46 Ratings = 4.913

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.089 Points relating to the number of positive Reviews for Eversley Rest Home is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6. 4 Positive Reviews ÷ 5.6 = 0.714

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Apr 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Eversley Rest Home

What types of Care is Eversley Rest Home registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Learning Disability, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Eversley Rest Home provide?

Palliative Care, Day Care, Physiotherapy, Independent Living Training, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Eversley Rest Home have?

There are 28 Single Rooms.

What are the Facilities & Services at Eversley Rest Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Eversley Rest Home to the centre of Uttoxeter?

0.8 mile(s) as the crow flies, distance by road may be significantly further.