Christ the King Footherley Hall has a Review Score of 9.9 (9.939) out of 10, based on 11 reviews in the last 2 years. Over all time Christ the King Footherley Hall has 25 reviews.
Review from Kerry T (Daughter of Resident) published on 17 March 2025
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Reply from Alba, Communication Officer at Christ the King Footherley Hall
Thank you so much for your heartfelt review. We are truly delighted to hear that your mum's transition to Footherley Hall has been so positive and that she is receiving the care and attention she deserves. Our team takes great pride in providing a nurturing, professional, and compassionate environment, and it is incredibly rewarding to know that their dedication has made such a difference for your mum and your family.It's wonderful to hear that she has been enjoying her time with us, and we look forward to welcoming you both to our beautiful gardens this Spring. Your kind words mean the world to our staff, and we will be sure to pass them on.If there is ever anything more we can do to support you or your mum, please don't hesitate to reach out. Thank you again for your trust and appreciation!
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Review from Catherine K (Daughter of Resident) published on 20 February 2025
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Reply from Alba Calvo, Communication Officer at Christ the King Footherley Hall
Thank you for your kind words. We're so glad we could support your father during his recovery and provide the care and comfort he needed. It means a lot to hear that our team made a difference, and we'll be sure to pass on your appreciation. Best wishes, Sisters Hospitallers CIO
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Review from Caroline C (Daughter of Resident) published on 7 November 2024
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Reply from Alba Calvo, Communication Officer at Christ the King Footherley Hall
Thank you very much for your kind words. Your comments help and inspire us to improve every day!
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Review from Nick P (Son of Resident) published on 22 March 2024
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Review from Victoria H (Niece of Resident) published on 20 March 2024
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Review from Paul J (Son of Resident) published on 16 February 2024
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Reply from Alba Calvo, Communication Officer at Christ the King Footherley Hall
Thank you very much, Paul, for your kind words. That our centre has been your mother's home for ten years is an honour for us. She has become one of the most beloved members of our Hospitaller family!
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Review from Anne H (Daughter of Resident) published on 31 January 2024
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Reply from Alba Calvo, Communication Officer at Christ the King Footherley Hall
Thank you very much for your kind words, we are glad that your mother is enjoying her stay at our care home.
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Review from Tony M (Friend of Resident) published on 31 January 2024
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Reply from Alba Calvo, Communication Officer at Christ the King Footherley Hall
Thank you very much for your kind words. Your comments help and inspire us to improve every day!
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Review from Terry L (Son of Resident) published on 17 January 2024
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Reply from Alba Calvo, Communication Officer at Christ the King Footherley Hall
Thank you very much for your kind words. We are so glad that your mother is happy with us and that she appreciates so much the spectacular work of our incredible team of chefs!
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Review from Patricia M (Daughter of Resident) published on 30 November 2023
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Reply from Alba Calvo, Communication Officer at Christ the King Footherley Hall
Thank you very much for your review. Your kind words are an incentive to keep improving every day!
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Review from Lynda J (Daughter of Resident) published on 7 August 2023
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Review from J L (Daughter of Resident) published on 17 May 2022
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Reply from Natalia Tobajas, Communications Manager at Christ the King Footherley Hall
Thank you very much for your lovely words. It makes us really happy to read about your experience with us!
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Review from David K (Son of Resident) published on 26 October 2021
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Review from Helen L (Daughter of Resident) published on 30 September 2021
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Reply from Natalia Tobajas, Communications Manager at Christ the King Footherley Hall
Thank you very much for your lovely words. It makes us really happy to read about your experience with us!
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Review from Susan E (Daughter of Resident) published on 2 September 2021
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Reply from Natalia Tobajas, Communications Manager at Christ the King Footherley Hall
Thank you very much for your kind words, Susan. We are happy to read that your relative is happy with us.
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Review from Charlotte G (Daughter of Resident) published on 2 September 2021
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Reply from Natalia Tobajas, Communications Manager at Christ the King Footherley Hall
Thank you very much, Charlotte. It warms our hearts to see our residents happy and enjoying their time with us.
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Review from Ann K (Daughter of Resident) published on 23 July 2021
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Review from Gerard O (Son of Resident) published on 23 July 2021
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Review from Andrew O (Son of Resident) published on 22 July 2021
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Review from Linda B (Daughter of Resident) published on 1 July 2021
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The Review Score of 9.9 (9.939) out of 10 for Christ the King Footherley Hall is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.939 for Christ the King Footherley Hall is calculated as follows: ( (124 Excellents x 5) + (6 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 131 Ratings = 4.939
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Christ the King Footherley Hall is based on 11 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 11 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 11 Nov 2023
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Job Title: Registered Manager
Joined: 2005
Claire started at Sisters Hospitallers as a Healthcare Assistant more than 15 years ago!
Her experience and extensive knowledge in the home care sector, together with her devoted dedication to our residents, have brought her to become Registered Manager at Footherley Hall Care Home.