Maple Tree Court

140 Gloucester Road, Kidsgrove, Stoke-on-Trent ST7 1EL
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9.7 79 Reviews
  • Maple Tree Court, Stoke-on-Trent
Anchor's Maple Tree Court is located in Kidsgrove and provides residential and dementia care for up to 64 older people. Its facilities include a tea room, activities room and a number of cosy, quiet lounges. The home is continuing to welcome new residents.

The home's communal areas are light and spacious and provide a nice environment where residents can relax and socialise. All rooms within the home are single with en-suite wet rooms and underfloor heating as standard.

All meals are freshly cooked within the home from locally sourced ingredients. Maple Tree Court offers a number of activities, such as coffee and cake each week, where the local community is welcome to join residents.

The home has its own hair and beauty salon and outside the home, there are secure landscaped gardens and outdoor seating areas.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has more than 60 years of experience as a not-for-profit provider of services to older people.

Anchor reinvests the money made into its retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass customers' expectations.

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Care Provided by Maple Tree Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 64 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care

Good to Know

  • Person in charge
  • Natalie Boden (Manager)
  • Admission Criteria
    • Please contact Maple Tree Court directly to discuss your enquiry.
    • Ages 65+
  • Room Information
    • Single Rooms (64)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (64)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2015
    • Number of floors: 2

Funding & Fees Guide for Maple Tree Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,023
    • Self-Funded Residential Dementia Care from £1,023
    • RESPITE Self-Funded Residential Care from £1,023
    • RESPITE Self-Funded Residential Dementia Care from £1,023

  • Our colleagues at Maple Tree Court will be happy to discuss our fees and what is included in these.
  • (these prices are only a guideline, please contact Maple Tree Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at Maple Tree Court.


  • Parking

  • Onsite parking is available, including disabled spaces.


Maple Tree Court Reviews (79)

Total of 79, showing 1-20
9.7

Maple Tree Court has a Review Score of 9.7 (9.738) out of 10, based on 25 reviews in the last 2 years. Over all time Maple Tree Court has 79 reviews.

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Review from L H (Daughter of Resident) published on 19 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent care home. Staff are obviously recruited extremely well, all demonstrating bespoke care for each individual resident. They take the time to get to know their clients + their families. Communication is excellent about all situations + they are pro-active regarding medical needs. The atmosphere
in the home is lovely, food is good, plenty of organised activities. All staff are kind + have endless patience. Highly recommend.

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Review from Alison C (Daughter of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely staff, considerate and helpful. This is such a great care home and I feel so reassured that Mum is getting the best care available. Nothing is too much trouble and the staff will always check in with you.

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Review from Sharon C (Daughter of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This home is amazing. Loving, caring staff who go above and beyond. Mum moved in July and settled in straight away she loves all the staff who support her in every way. Very welcoming and always on hand to speak to. Highly recommend.

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Review from Adam S (Grandson of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My gran was living here for just over a year before she passed away. The carers had a lovely connection with her. The rooms were always clean and tidy and well looked after. The home itself is spacious and so are the rooms with all ensuite. She was always looked after and supported with her needs. She
never left her room but the staff would always go in and check on her regularly and pour her an Irish cream liqueur at night time. She made friends with the lady next door and would sometimes sit down at the end of the corridor watching the schoolchildren. The staff were brilliant with her right till the end even though she could be" stubborn " they would always try and encourage her to get up and dressed and join in. Would recommend most defiantly

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Review from J F (Resident) published on 14 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Simply put, the service and respect I have received from Maple Court have been excellent. The staff have been very caring and attentive to my needs at all times and they work so very hard to create a welcoming environment for the residents. It is really outstanding in all respects. This residence is
an example of what can be achieved when good people come together for the common good. Many, many thanks.

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Review from Tracy S (Daughter of Resident) published on 29 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been in Maple Tree Court for 9 years, the staff I couldn't thank enough for all the care and support and kindness they give to my dad, the rooms and bathrooms are always clean, the food is lovely and nothing is too much trouble, I would highly recommend this home.

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Review from D F (Son of Resident) assisted by family/friend published on 25 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad moved into Maple Tree in March and remained there until his death in October. During this time he was cared for with dignity, respect, and attention. We were kept updated on his welfare and as a family welcomed any time. Towards the end, the staff were extremely mindful to ensure that Dad did
not suffer and supported us in every way. The staff was caring, kind, thoughtful, and professional. Thank you for everything you do and did for Dad. We would highly recommend Maple Tree to others.

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Review from A C (Daughter of Resident) published on 25 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good care and attention. The staff are excellent.

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Review from Ann M (Daughter of Resident) published on 22 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carer the staff provide is fantastic they are very caring and Mum's care is person-centred.
The staff have time to discuss things with you and never have the feeling that they don't have time.
There always appears to be enough staff on shift.
The staff remember who you are and always makes you
feel welcome.
I would highly recommend this care home as the care our mum is receiving from the dedicated staff is second to none.
We have our mum back when not all that long ago we didn't think she would last the day, but thanks to the staff and their perseverance they have nursed our mum back to health.
Again, thank you Maple Tree Court.

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Review from C T (Daughter of Resident) published on 18 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely place, look after my mother, she has come a long way from the person she was when we came in, they are all wonderful.
She put on weight not afraid anymore she is blossoming.
I'm so happy she's here.

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Review from J R (Wife of Resident) published on 7 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Approximately 4 weeks ago, my husband was discharged back to residential care home having been treated for infection. I cannot put into words how well all the staff have cared and looked after him. Also, been very caring yet professional to me. The manager leads by example and she has a wonderful team
of staff.

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Review from D C (Daughter of Resident) published on 27 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Father was made welcome and seems content after being at Maple Tree over 12 months. Dietary needs well supported. Also care when required to dress/undress but on the whole Dad enjoys his independence. When he feels able, would like to see Dad get more involved with activities, he enjoys a quiz plus
outside entertainment which could be more during the week. Dad would like a better smoking area.

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Review from Lynn M (Daughter of Resident) published on 4 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has advanced vascular/Alzheimer's dementia, so does not partake in activities but the staff are very kind and she feels comfortable and safe there. She is able to have her hair done and staff paint the ladies' nails which is a morale booster. It is also nice to sit in the garden with her. I am
happy with the care she receives.

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Review from Gareth D (Son of Resident) published on 17 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As a family, we got my dad an emergency stay at Maple Tree Court. He has been so well looked after during his stay. The home is well-maintained. The staff are incredible and the food is well-balanced and tasty, so my dad says. It cost us a lot of money as a family for my dad to be there but it has been
with every penny. A big thank you to everyone at Maple Tree Court.

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Review from C W (Son of Resident) published on 26 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident for over 3 years and since arriving she improved so much in her physical and mental health. The staff who cared for her actually became friends, they respected her, she trusted them and she felt safe. They got to know her on a deeper level so they fully understood her personal
needs and her likes and dislikes. Her room was always clean and comfortable and she also made friends with other residents. The staff should be recognised for the excellent care and support they give not only to my mum, but to me and my wife. They are always available for any questions or concerns to be answered and this has been invaluable at more challenging times with my mum's health.

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Review from L F (Friend of Resident) published on 10 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has been a resident at Maple Tree Court from October last year. I visit once a week and during that time have found the staff to be extremely caring and everyone knew her name from day one. Everyone seems happy and the atmosphere is one of positivity. All areas are clean and certainly well-kept.
My friend is very happy to live there and is involved in all the numerous activities.

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Review from Andrew B (Son of Resident) published on 4 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent overall. The staff are friendly and helpful with a welcoming atmosphere and professional approach. One criticism would be is that the interior of the building is beginning to look a bit tired, carpets, decorating, furniture in day rooms etc.

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Review from Anita C (Daughter of Resident) published on 2 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent throughout, the staff are very helpful and friendly. The food is also excellent. We are very pleased Mum has settled in so well. Thank you.

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Review from Jan R (Daughter of Resident) published on 28 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Maple Tree is such a lovely care home, it has put my mind at ease that my day is being looked after by such lovely and caring staff. There is lots of activities going on and quite peaceful rooms as well. Such a lovely environment. I would highly recommend this home.

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Review from Janice F (Daughter of Resident) published on 19 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum is safe, happy and very well looked after by the staff at Maple Tree. We couldn't be more pleased with the standard of care. Music plays through the building, it is a bright and comfortable care home. I feel that the staff really know my mum. From the very first day she went into care we received
so much help and support from them all.

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Current Review Score: 9.7 (9.738)

Overview of Review Score

The Review Score of 9.7 (9.738) out of 10 for Maple Tree Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.738 for Maple Tree Court is calculated as follows: ( (229 Excellents x 5) + (61 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 298 Ratings = 4.738

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Maple Tree Court is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 May 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 03 Mar 2025

We currently have two vacancies for care. Please contact Maple Tree Court directly for further details.


Awards / Recognitions (3)

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Frequently Asked Questions about Maple Tree Court

What types of Care is Maple Tree Court registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Maple Tree Court provide?

Convalescent Care is an additional type of care provided.

How many Rooms does Maple Tree Court have?

There are 64 Single Rooms.

What are the Facilities & Services at Maple Tree Court?

Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Maple Tree Court to the centre of Stoke-on-Trent?

5.5 mile(s) as the crow flies, distance by road may be significantly further.