Maple Tree Court

140 Gloucester Road, Kidsgrove, Stoke-on-Trent ST7 1EL
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9.7 79 Reviews
  • Maple Tree Court, Stoke-on-Trent
Anchor's Maple Tree Court is located in Kidsgrove and provides residential and dementia care for up to 64 older people. Its facilities include a tea room, activities room and a number of cosy, quiet lounges. The home is continuing to welcome new residents.

The home's communal areas are light and spacious and provide a nice environment where residents can relax and socialise. All rooms within the home are single with en-suite wet rooms and underfloor heating as standard.

All meals are freshly cooked within the home from locally sourced ingredients. Maple Tree Court offers a number of activities, such as coffee and cake each week, where the local community is welcome to join residents.

The home has its own hair and beauty salon and outside the home, there are secure landscaped gardens and outdoor seating areas.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has more than 60 years of experience as a not-for-profit provider of services to older people.

Anchor reinvests the money made into its retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass customers' expectations.

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Care Provided by Maple Tree Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 64 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care

Good to Know

  • Person in charge
  • Natalie Boden (Manager)
  • Admission Criteria
    • Please contact Maple Tree Court directly to discuss your enquiry.
    • Ages 65+
  • Room Information
    • Single Rooms (64)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (64)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2015
    • Number of floors: 2

Funding & Fees Guide for Maple Tree Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,023
    • Self-Funded Residential Dementia Care from £1,023
    • RESPITE Self-Funded Residential Care from £1,023
    • RESPITE Self-Funded Residential Dementia Care from £1,023

  • Our colleagues at Maple Tree Court will be happy to discuss our fees and what is included in these.
  • (these prices are only a guideline, please contact Maple Tree Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at Maple Tree Court.


  • Parking

  • Onsite parking is available, including disabled spaces.


Maple Tree Court Reviews (79)

Total of 79, showing 41-60
9.7

Maple Tree Court has a Review Score of 9.7 (9.738) out of 10, based on 25 reviews in the last 2 years. Over all time Maple Tree Court has 79 reviews.

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Review from Sue D (Daughter of Resident) published on 22 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents (both in their early nineties) arrived at Maple Tree Court two years ago. It is a bright, warm, friendly and a very welcoming care home. My parents and the rest of the family are always treated with kindness and respect, the staff are like an extended family. The care my parents have received
is exceptional. The staff are so patient, caring and professional and the manager is a very ‘hands on’ person. Before Covid, there were activities that families could join in with. Over the last, very challenging, year the staff have been a replacement family for my parents, keeping in touch with us and providing exemplary care. I can’t thank them enough.

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Review from Peter O (Son of Resident) published on 19 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We reluctantly placed both Mum and Dad in the home due to failing health and our concerns over both health and safety of our parents. Dad has since passed and Mum has been cared for alone since that point. It has been a difficult time for Mum, having dementia she has found it difficult to come to terms
with her recent move and the loss of her husband of 65 years. I cannot praise the staff enough for their understanding and patience with Mum, she has been difficult in the extreme, being confused and at times distressed, they have acted with compassion and care.
The covid situation has not helped really as we cannot visit as we would wish but any contact we have made with the home via Facebook or the telephone has been comforting and nothing is too much trouble.
Mum looks a 100% better now she is eating properly and I'm sure in the coming months her health will improve and she will engage more with other residents to maximise her new life and surroundings.

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Review from Vanessa P (Daughter of Resident) published on 18 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Really good experience so far, my mum with dementia has been there since September 2020. She's happy, safe, always dressed nicely and has put on weight so we know she's eating well and been cared for. The staff appear hard-working and pleasant.

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Review from M D (Son of Resident) published on 24 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been residing at Maple Tree Court since March 2017. Around New Year (just gone) she was moved from residential to dementia and has improved immensely. The care she receives from the extremely hardworking and dedicated staff is second to none and nothing is too much trouble for them. Special
thanks to the manager and assistant managers who are always first class to deal with and have improved the home so much.

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Review from S H (Daughter-in-law of Resident) published on 17 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Everything satisfactory. No complaints.

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Review from Nichola C (Daughter of Resident) published on 8 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband and I were were slightly anxious about leaving Dad for a weekend because he had never been away from home before. However, we told him he was going on holiday and he thoroughly enjoyed his stay at the 'hotel'. We have never seen a care home like this. It really does surpass all expectation.
Dad said his meals were lovely and when we went to collect him we found him very happy like he was home from home. We can't recommend Maple Tree Court enough. The staff are wonderful, Dad's bedroom was out of this world and the whole place is absolutely immaculate!

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Review from Marion D (Daughter of Resident) published on 7 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has had the best care I could have wished for. The care staff go beyond there can be. So glad I chose this home for her.

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Review from David G (Son of Resident) published on 24 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Us as a family are extremely happy at the fabulous care of all the staff and facilities and also entertainment that Maple Tree Court offers. The home is always spotless and clean. The meals that they bring for my mother are of a good high standard also the patience shown towards my mum is a great reassurance
to us all.
I do think that my mum feels though she's being looked after by family. I can not fault anything about the place or the staff and I'm very happy - long may it continue (keep up the good work!)

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Review from Christine B (Daughter of Resident) published on 19 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the standard of care offered to my Mum. The staff will always try to please the residents and will always try to make them comfortable. The activities and entertainment are all very good. This home is very welcoming. It gives me peace of mind knowing my Mum is being well looked
after. I would highly recommend this home. Well done to all the staff.

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Review from L T (Daughter of Resident) published on 27 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very pleased with the care given and support shown to me.

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Review from M A (Daughter of Resident) published on 27 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

They have looked after my mum and she thoroughly enjoyed her stay.

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Review from B S (Daughter of Resident) published on 26 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy with the standard of care offered to my mother.
The staff (in the main) will always try to do their best to make residents feel comfortable and to retain their dignity, show kindness and sympathy when required and summon a doctor or other medical assistance as and when required.

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Review from Philip S (Son of Resident) published on 26 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleasant environment.
It is clean, tidy and the staff are excellent in looking after all of the residents' needs.
The activities and entertainment are all very good and help the residents' wellbeing.
All in all, an excellent experience for anyone who stays there.

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Review from B L (Son of Resident) published on 26 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall the staff and carers are very good.
The home has a welcoming and homely feel.
My mother is cared for very well and since being in the home has seemed happier and content, she takes part in the activities and really enjoys the entertainment put on by the home.
Knowing your mother is being
looked after so well has given myself and my sister peace of mind.

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Review from Louise N (Daughter of Resident) published on 14 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has moved into Maple Tree Court recently. I have found the accommodation very clean and tidy. The environment is modern but homely and the food is very good. All staff I have found very friendly and always approachable, with nothing being too much trouble. The staff show empathy and provide
good quality care to the residents. I am very pleased with my Mum's move to Maple Tree Court.

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Review from Terence B (Son of Resident) published on 26 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Maple Tree Court is a wonderful place to be, caring, helpful, polite staff, always clean and very friendly. My father has settled in he loves his room and seems very happy. The food looks delicious and nothing is too much trouble for any of the staff.

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Review from Alison B (Daughter-in-law of Resident) published on 25 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Maple Tree Court is a very friendly home from home, Dad has settled into a good routine. He's very happy and we know he's safe and very well cared for.
The staff are all happy and very supportive, nothing is too much trouble for any of them.
I would highly recommend this care facility.

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Review from Harry B (Resident) published on 25 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy with the care and support that I receive and all the staff are very good.

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Review from D D (Granddaughter of Resident) published on 27 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are considerate, kind and caring. The rooms are lovely and well decorated. My grandmother has come on so much, she has put weight on, mixed with people and is happy. There are activities and party nights. Family are encouraged to participate and encouraged to get involved with special evenings.
Overall this is a super care home.

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Review from Margaret C (Daughter of Resident) published on 25 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother's health has improved since she has moved to Maple Tree Court. She is eating proper meals now. All the carers and management have a great amount of patience with her and try to improve her quality of life. As relatives, we are always made to feel very welcome. We could not have chosen a better
place for my mother to live.

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Current Review Score: 9.7 (9.738)

Overview of Review Score

The Review Score of 9.7 (9.738) out of 10 for Maple Tree Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.738 for Maple Tree Court is calculated as follows: ( (229 Excellents x 5) + (61 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 298 Ratings = 4.738

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Maple Tree Court is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 May 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 03 Mar 2025

We currently have two vacancies for care. Please contact Maple Tree Court directly for further details.


Awards / Recognitions (3)

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