Maple Tree Court

140 Gloucester Road, Kidsgrove, Stoke-on-Trent ST7 1EL
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9.7 79 Reviews
  • Maple Tree Court, Stoke-on-Trent
Anchor's Maple Tree Court is located in Kidsgrove and provides residential and dementia care for up to 64 older people. Its facilities include a tea room, activities room and a number of cosy, quiet lounges. The home is continuing to welcome new residents.

The home's communal areas are light and spacious and provide a nice environment where residents can relax and socialise. All rooms within the home are single with en-suite wet rooms and underfloor heating as standard.

All meals are freshly cooked within the home from locally sourced ingredients. Maple Tree Court offers a number of activities, such as coffee and cake each week, where the local community is welcome to join residents.

The home has its own hair and beauty salon and outside the home, there are secure landscaped gardens and outdoor seating areas.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has more than 60 years of experience as a not-for-profit provider of services to older people.

Anchor reinvests the money made into its retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass customers' expectations.

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Care Provided by Maple Tree Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 64 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care

Good to Know

  • Person in charge
  • Natalie Boden (Manager)
  • Admission Criteria
    • Please contact Maple Tree Court directly to discuss your enquiry.
    • Ages 65+
  • Room Information
    • Single Rooms (64)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (64)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2015
    • Number of floors: 2

Funding & Fees Guide for Maple Tree Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,023
    • Self-Funded Residential Dementia Care from £1,023
    • RESPITE Self-Funded Residential Care from £1,023
    • RESPITE Self-Funded Residential Dementia Care from £1,023

  • Our colleagues at Maple Tree Court will be happy to discuss our fees and what is included in these.
  • (these prices are only a guideline, please contact Maple Tree Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at Maple Tree Court.


  • Parking

  • Onsite parking is available, including disabled spaces.


Maple Tree Court Reviews (79)

Total of 79, showing 61-79
9.7

Maple Tree Court has a Review Score of 9.7 (9.738) out of 10, based on 25 reviews in the last 2 years. Over all time Maple Tree Court has 79 reviews.

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Review from M B (Resident) published on 25 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been here 17 months now and I am still very happy.

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Review from Vivien J (Daughter of Resident) published on 11 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in the care of Maple Tree Court for over two years now. I was very anxious and concerned about choosing a home for her and am so relieved to know that, in my opinion, I chose the best in the area. Mum regards Maple Tree as her home and the professional members of staff as her family.
My sister enjoyed Mother's Day lunch with her and other residents. Nothing is too much trouble for them and they put the needs of the residents at the heart of everything they do.

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Review from Edwin C (Son of Resident) published on 29 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say a big Thank You for all at Maple Tree for the care and attention Dad had in the home for two years (the best). I would recommend the home if anyone asked for a honest recommendation about the home.
My dad had two very happy years there. All the staff are great, keep the good work
up. Many thanks.

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Review from K W (Son of Resident) published on 22 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was admitted to Maple Tree Court with advanced dementia from January to June 2017.
During that time despite her growing problems of mobility, understanding and vocabulary she was looked after with patience, care, consideration and dignity.
As a family, we chose Maple Tree Court and would
make the same choice again.

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Review from A B (Son of Resident) published on 24 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care, fabulous home with first class facilities. Well managed and mum is very happy and safe, which means a lot.

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Review from S-A B (Daughter of Resident) published on 20 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was a 'big step' to move my mother into care. One that was chosen for us in the end for medical reasons. We are delighted with Maple Tree Court, they have answered our prayers! We can't thank the staff enough for their kindness to our mum.


Maple Tree Court is a fabulous home (more like a hotel

than a home). Beautifully kept and with all the latest facilities, fantastic. 5 stars. We can rest assured that mum is in safe, caring hands.

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Review from Stuart W (Son of Resident) published on 28 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was at Maple Tree for approximately eight months. Unfortunately she required nursing care and had to move. As a family we were devastated. She had been so well cared for. The staff were fantastic, always eager to help, very supportive. There was lots of activities to keep mum occupied and
she had made a number of new friends. The food was of a high standard, with plenty of choice and mum had put on weight and was looking healthier. The management were most helpful and always available to help. A very enjoyable experience.

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Review from Ray H (Son-in-law of Resident) published on 25 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home, staff wonderful, nothing too much trouble, would highly recommend.

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Review from Hazel K (Daughter-in-law of Resident) assisted by family/friend published on 20 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

With great reluctance my Father-in-Law was placed in your home. This was for his own safety as he was having quite a few falls. He has put weight on thanks to the excellent food. We know he's happy there, which means such a lot to his family. All the staff are fabulous. We know they care very much.
I feel the entertainment you put on for the residents is excellent. I am very happy your chosen charity is the same as mine and my families. As a family we recommend Maple Tree to lots of people. Keep up the good work. Many thanks.

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Review from Alma H (Daughter of Resident) published on 29 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have not had any reasons to complain about any aspect of care my dad had received while being in Maple Tree Court. The staff and the home is lovely. Could not find anywhere better.

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Review from Louise G (Daughter of Resident) published on 29 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Just amazing mum is so happy and enjoys every day now. She loves the garden in particular as she always enjoyed gardening at home and having her own patio door gives her a new sense of life.

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Review from Elaine H (Daughter of Resident) published on 29 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mum moved in we have found the care home ideal in our situation, as it is only 2 miles away from our home. Also the fact that we can visit at any reasonable time helps a great deal. The accommodation is very good and the staff are always helpful and obliging. We bring mum home while she is
able and we wonder if the door code could be given to us for easy access, but we do, however, appreciate the security issue.

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Review from Dave G (Son of Resident) published on 27 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We put mum in here for respite care originally. We found the care to be very good and the staff excellent. The home is very nice and the facilities excellent. We decided that mums quality of life was better in the home and that she would be much safer, so with that in mind and help from the social worker
we decided to make it a permanent arrangement. Mum has made friends and like the staff and seems much happier.

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Review from Linda G (Daughter of Resident) published on 27 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is well cared for. She is always clean and tidy when I visit. The staff are all very pleasant. Her room is clean and bright. I am very satisfied that she is receiving the best care possible in a very cheerful and well maintained environment.

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Review from Roy S (Son of Resident) published on 16 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care, commitment and compassion given to my Dad by the staff and management of Maple Tree Court is without doubt second to none, when coupled with such a thoughtfully designed building it makes it one of the best if not the best care home in this area. Every aspect of a person's needs are catered
for and the freshly prepared food is of hotel standard.

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Review from Kat (Friend of Resident) published on 14 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have attended many charity events organised by the fantastic Maple Tree staff and have been very impressed with the atmosphere and entertainment given. It feels like home from home! I think this is extremely important in making a big decision, such as your loved ones care. Not only are they supporting
their residents but local charities also.


I would highly recommend the staff, who in my experience have been welcoming when you walk through the door. There is a hard work ethos and quality customer care that I've found rare in other places, so great to see! The facilities are absolutely fab, very clean, comfy and modern and the food is delicious! (Especially the cakes)


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Review from John (Son of Resident) published on 25 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Maple Tree Court since mid December, it's a beautifully furnished establishment new in 2015. The facilities and staff are excellent. Can't vouch for the food as I haven't sampled it. Looks good though and mum likes it.

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Review from V C (Daughter of Resident) published on 28 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident since October, and her care has been brilliant. Its a beautiful place, rooms are big and airy, and her bedroom is a lovely place to sleep. All the staff are caring and considerate, and nothing is too much trouble, and I know that she is well looked after at all times.

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Review from M M (Daughter of Resident) published on 15 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely environment and wonderful staff. Caring, warm, gentle. Mum is very fragile and has very high care needs. She was most reluctant to leave home and is working hard on making adjustments. Sometimes it has been a bit difficult to ensure information is finding it's way to the right spot. Everyone
has worked hard to make a difficult and anxious situation for my mother a success and all the staff have been responsive and supportive.

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Current Review Score: 9.7 (9.738)

Overview of Review Score

The Review Score of 9.7 (9.738) out of 10 for Maple Tree Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.738 for Maple Tree Court is calculated as follows: ( (229 Excellents x 5) + (61 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 298 Ratings = 4.738

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Maple Tree Court is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 May 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 03 Mar 2025

We currently have two vacancies for care. Please contact Maple Tree Court directly for further details.


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