Maple Tree Court

140 Gloucester Road, Kidsgrove, Stoke-on-Trent ST7 1EL
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9.7 81 Reviews
  • Maple Tree Court, Stoke-on-Trent
Anchor's Maple Tree Court is located in Kidsgrove and provides residential and dementia care for up to 64 older people. Its facilities include a tea room, activities room and a number of cosy, quiet lounges. The home is continuing to welcome new residents.

The home's communal areas are light and spacious and provide a nice environment where residents can relax and socialise. All rooms within the home are single with en-suite wet rooms and underfloor heating as standard.

All meals are freshly cooked within the home from locally sourced ingredients. Maple Tree Court offers a number of activities, such as coffee and cake each week, where the local community is welcome to join residents.

The home has its own hair and beauty salon and outside the home, there are secure landscaped gardens and outdoor seating areas.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has more than 60 years of experience as a not-for-profit provider of services to older people.

Anchor reinvests the money made into its retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass customers' expectations.

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Care Provided by Maple Tree Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 64 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care

Good to Know

  • Person in charge
  • Natalie Boden (Manager)
  • Admission Criteria
    • Please contact Maple Tree Court directly to discuss your enquiry.
    • Ages 65+
  • Room Information
    • Single Rooms (64)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (64)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2015
    • Number of floors: 2

Funding & Fees Guide for Maple Tree Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,150
    • Self-Funded Residential Dementia Care from £1,150
    • RESPITE Self-Funded Residential Care from £1,150
    • RESPITE Self-Funded Residential Dementia Care from £1,150

  • Our colleagues at Maple Tree Court will be happy to discuss our fees and what is included in these.
  • (these prices are only a guideline, please contact Maple Tree Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at Maple Tree Court.


  • Parking

  • Onsite parking is available, including disabled spaces.


Maple Tree Court Reviews (81)

Total of 81, showing 81-81
9.7

Maple Tree Court has a Review Score of 9.7 (9.735) out of 10, based on 26 reviews in the last 2 years. Over all time Maple Tree Court has 81 reviews.

Overall Experience

  • 68
  • 12
  • 1
  • 0
  • 0

Date Published

81
12
17
26
55

Review from M M (Daughter of Resident) published on 15 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely environment and wonderful staff. Caring, warm, gentle. Mum is very fragile and has very high care needs. She was most reluctant to leave home and is working hard on making adjustments. Sometimes it has been a bit difficult to ensure information is finding it's way to the right spot. Everyone
has worked hard to make a difficult and anxious situation for my mother a success and all the staff have been responsive and supportive.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.7 (9.735)

Overview of Review Score

The Review Score of 9.7 (9.735) out of 10 for Maple Tree Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.735 for Maple Tree Court is calculated as follows: ( (239 Excellents x 5) + (61 Goods x 4) + (9 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 310 Ratings = 4.735

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Maple Tree Court is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 May 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 02 Apr 2025

We currently have two vacancies for care. Please contact Maple Tree Court directly for further details.


Awards / Recognitions (11)

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