Ashview House

Aynsleys Drive, Blythe Bridge, Stoke-on-Trent ST11 9HJ
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9.4 12 Reviews
  • Ashview House, Stoke-on-Trent
Ashview House is well-respected in the Blythe Bridge community for the high standards of quality care provided to older people and also to adults with a physical disability.

Their fully-trained staff take pride in a person-centred approach, combining a high level of care training with the benefits of a secure and homely atmosphere set up to support and enrich individual lifestyles.

The home can provide accommodation for a number of people and enjoys belonging to a pleasant community and with a great deal of scenic countryside nearby.

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Care Provided by Ashview House

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 22 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Offered
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Sheik Boodhoo and Gemma Lowe (Managers)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (18)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2012

Funding & Fees Guide for Ashview House

  • Weekly Charges per Person
    • Self-Funded Residential Care from £800
    • Self-Funded Residential Dementia Care from £800
    • RESPITE Self-Funded Residential Care from £800
    • RESPITE Self-Funded Residential Dementia Care from £800
  • (these prices are only a guideline, please contact Ashview House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Car Park available on site


Ashview House Reviews (12)

9.4

Ashview House has a Review Score of 9.4 (9.371) out of 10, based on 7 reviews in the last 2 years. Over all time Ashview House has 12 reviews.

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  • 6
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Date Published

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Review from Janet G (Daughter of Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Before my mother moved into Ashview House I was invited to see her bedroom and shown around the home by a friendly knowledgeable member of staff which was reassuring and allayed my concerns regarding my mother moving into the home. The manager has been very supportive to both my mother and me, very
professional, caring and kind which also applies to all the staff.

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Review from Jacqueline D (Daughter of Resident) published on 4 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is settled here and enjoys herself.
She says she enjoys the food, the staff are helpful friendly and pleasant.
Overall I'm pleased with everything.

Reply from Gemma Lowe, Registered Manager at Ashview House

Thank you, we are happy to hear you are pleased with the care your mother is receiving at Ashview House.


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Review from I S (Daughter-in-law of Resident) published on 4 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is very happy here. She is settled. She gets on very well with staff, the staff always interact with her, and make a fuss of her.
If there are any issues, the home always get in touch with us, and explain what is going on.
Not had any issues with safety concerns.
Mum not a big eater but she says
what she has is nice, it's always hot. The staff always give Mum a choice.

Reply from Gemma Lowe, Registered Manager at Ashview House

Thank you for your welcoming comments about our home Ashview House, I will share your comments with our staff who will be very happy!


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Review from J T (Son of Resident) published on 14 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good cleanliness very good.
Food very good room very good.
Staff very good.

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Review from Jean F (Niece of Resident) published on 9 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my aunt every week, she is bed-bound and has been on end-of-life for three years. I don't go same day and time but when I get there, she is always very clean and comfortable. The staff are always polite and welcoming and turn my aunt every two hours. Would highly recommend Ashview House Care
Home to other people. I know if I have any queries, the staff and management are always there to help.

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Review from P S (Son of Resident) published on 2 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We are very pleased with how my father is being cared for. The staff at Ashview are so kind and patient and are always interacting and making my dad laugh. The food is great, and the cleanliness is excellent.

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Review from Paul H (Son of Resident) published on 11 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since my mother has been a resident she has no complaints about her surroundings or staff. I myself find all staff to be friendly and very helpful. The food menu has a varied choice, however my mother cannot chew a lot of things. So the staff blend her food or make her something. She can chew usually
cheesy mash with spaghetti (which she loves)!

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Review from Margaret L (Daughter of Resident) published on 9 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My 101-year-old mum has been a resident here for 20 months. Despite increasing age-related frailty and needs, the staff are so kind and lovely with her, treating her with respect and dignity. They are her family at times when we can't be there. Her eyes light up when they are with her.

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Review from S A (Daughter of Resident) published on 25 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Ashview now for approximately 10 months, I just want to say a big fantastic thank you for looking after her so well, and to all the wonderful staff and manager, they have there, everyone goes the extra mile and they are so helpful and put my mind at rest by taking care of her so well.

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Review from Carol W (Son of Resident) published on 20 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has only been at Ashview House for two weeks, but in her words, she is 'being treated like a queen'. She loves the staff, they are all very pleasant and nothing is too much trouble. There is a choice of lovely meals. Mum has settled in really well with their help. Because it is only small,
the staff to resident ratio is really good. I would recommend.

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Review from Maggie C (Daughter of Resident) published on 20 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely people who have made my mums transition so much easier than I ever thought possible. Carers are helpful and considerate, the phone is always answered promptly and nothing is too much trouble. The management of the home is extremely good, always available to answer the many questions my family
have had. Mum has told me that she is happy at Ashview and that she is treated "like the queen".

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Review from Leigh S (Son of Resident) published on 22 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Hearing that a dearly-loved, family member's needs can no longer be met in the home environment, is one thing, then the search for a suitable home commences and very quickly different types of emotions come into play. Could I trust someone else to care for our loved one? How will they feel there? How
do I feel, etc, etc.


Refreshment, however from this journey was soon to be found when we paid 3 unannounced visits to Ashview House. Unlike previously visited homes, we were shown around the facilities by a carer, not an administrator! Although we have been advised by friends and family to pay particular attention to a home's current CQC rating, it quickly became clear the staff at Ashview House passionately cared for their residents; the quality of care homes may be more intangible than the 5 stars can convey.


To this day, the helpfulness and caring approach of the staff has been remarkable and the welcome given to Mum's 2 canine friends has been appreciated!


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Current Review Score: 9.4 (9.371)

Overview of Review Score

The Review Score of 9.4 (9.371) out of 10 for Ashview House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.671 for Ashview House is calculated as follows: ( (55 Excellents x 5) + (27 Goods x 4) ) ÷ 82 Ratings = 4.671

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.7 Points relating to the number of positive Reviews for Ashview House is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 22 registered maximum number of service users is 4.4, which has been reached with 7 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Apr 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Ashview House

What types of Care is Ashview House registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Ashview House provide?

Palliative Care, Day Care & Own GP if required are other types of care provided.

How many Rooms does Ashview House have?

There are 18 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Ashview House?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Stairlift, Wheelchair Access, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ashview House to the centre of Stoke-on-Trent?

5.7 mile(s) as the crow flies, distance by road may be significantly further.