Highbarrow

Toothill Road, Uttoxeter ST14 8JT
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8.4 5 Reviews
  • Highbarrow, Uttoxeter
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Care Provided by Highbarrow

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 37 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Sunplee Ltd
  • Person in charge
  • Alina Zavoianu (Registered manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (35)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (15)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 1

Funding & Fees Guide for Highbarrow

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Gardens
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Free Parking


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Highbarrow Reviews (5)

8.4

Highbarrow has a Review Score of 8.4 (8.395) out of 10, based on 2 reviews in the last 2 years. Over all time Highbarrow has 5 reviews.

Overall Experience

  • 4
  • 1
  • 0
  • 0
  • 0

Date Published

5
0
0
2
3

Review from Jane P (Daughter of Resident) published on 27 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I had visited 10 residential homes unannounced to enquire about care for my father who has a diagnosis of Alzheimer’s and mobility problems. I walked out of 9 feeling hopeless but the 10th, Highbarrow felt right. The residents were enjoying an activity and there was laughter coming from one of the lounges.
My dad has been at Highbarrow for 3 months. He is treated with dignity, compassion and respect. There is always plenty of staff on duty and dad sense of humour is still intact. The home is extremely well led by the Manager who leads by example. The home is very clean at whatever time I visit. Thank you for taking such great care of our loved ones.

Reply from Alina Zavlianu, Registered Manager at Highbarrow

Thank you so much for your words, much appreciated by all of us. And welcome to Highbarrow family.


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Treated with Dignity

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Review from Susan M (Niece of Resident) published on 19 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All of our family are extremely happy with the care our family member is receiving at Highbarrow. The staff are caring and attentive, the lady in charge is always friendly and approachable. The activities lady is exceptionally good and the art which the residents have made looks really lovely and brightens
the bare walls up. Our family member is very happy and settled there, he can at times be very difficult to manage and took a long time to settle in however they are now well-used to him and his mood swings, and these are becoming far less frequent. He is being looked after properly and much better than when he lived at home. His general health is usually good and he has benefitted greatly from all the social activities he has taken part in, particularly since prior to moving into Highbarrow he socialised with no one at all. The staff have helped improve his self-confidence and he has come out of his shell.
My only small complaint is that visitors don't receive refreshments.

Reply from Alina Zavoianu, Registered Manager at Highbarrow

Thank you so much for your lovely comments, means a lot for Highbrarrow team and is very much appreciated.


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Review from Keith J (Son of Resident) published on 1 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was in Highbarrow for nearly 5 years. She was in her nineties with Alzheimer's and dementia. The staff looked after her very well which made Mum very happy. She was always smiling or singing when I went to visit. It was the caring attitude that got Mum through a bad case of pneumonia and gave her
an extra year. I will always be grateful for that. Thank you.

Reply from Jamie Thomas, Registered Manager at Highbarrow

Thank you for your feedback Keith, it was a pleasure to care for your mother here at Highbarrow.


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Review from Andrew S (Son of Resident) published on 30 August 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was looked after by some of the nicest people we dealt with through such a hard time.
Mum had CJD and the staff at Highbarrow did everything they could to learn about the illness what they needed to do to make mums time as stress-free as could be.
They gave her a bath that had not been given
to her by the hospital or her carers (her feet were so bad she had nails about an inch over the end of her toe) the staff organised a chiropodist to call in to ensure she was sorted there. then she had a hairdresser call. She was so happy and pleased.
The meals are cooked on site fresh ingredients cooked to a very high quality.
The team were amazing so nice so friendly and so caring.

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Review from Robert P (Son of Resident) published on 5 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Our Mother spent almost eighteen months at High Barrow, and although her Alzheimer’s Disease made her behaviour challenging at times, we were impressed by the standard of care delivered. Besides good professional care, an element of real concern and compassion was apparent. This attitude also applied
to family and friends who visited. We are so grateful for Highbarrow’s contribution to Mum’s last days.

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Current Review Score: 8.4 (8.395)

Overview of Review Score

The Review Score of 8.4 (8.395) out of 10 for Highbarrow is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Highbarrow is calculated as follows: ( (24 Excellents x 5) ) ÷ 24 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.395 Points relating to the number of positive Reviews for Highbarrow is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4. 2 Positive Reviews ÷ 7.4 = 0.27

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Mar 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Highbarrow

What types of Care is Highbarrow registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Highbarrow provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Highbarrow have?

There are 35 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Highbarrow?

Own Furniture if required, Pet Friendly (or by arrangement), Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Highbarrow to the centre of Uttoxeter?

1.2 mile(s) as the crow flies, distance by road may be significantly further.