Kingsley Rest Home Ltd

7 Southlands Avenue, Wolstanton, Newcastle-under-Lyme ST5 8BZ
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8.2 26 Reviews
  • Kingsley Rest Home Ltd, Newcastle-under-Lyme
Kingsley Rest Home, specialises in providing affordable care without compromising standards. The home is sited in Wolstanton, a quiet, tree lined residential area of Newcastle-Under-Lyme.

Kingsley is based in a large, homely and traditional converted Victorian house with many period features that provide a great atmosphere. There are 13 tastefully decorated bedrooms that are well-appointed, yet they do not have a sterile, corporate feel that some modern, purpose-built homes may have.

The home is withing easy walking distance of local shops, a public house and a theatre, while entertainment and activities are always provided in-house.

The well-qualified staff members have a caring nature and are dedicated to providing residents with a comfortable and safe experience during their time at Kingsley.

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Care Provided by Kingsley Rest Home Ltd

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 21 Service Users
  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Younger Adults
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Nichola Armstrong (Manager)
  • Admission Criteria
    • Residents aged over 65 years
    • Ages 60+
  • Room Information
    • Single Rooms (19)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2017

Facilities

  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Kingsley Rest Home Ltd Reviews (26)

Total of 26, showing 21-26
8.2

Kingsley Rest Home Ltd has a Review Score of 8.2 (8.238) out of 10, based on 1 reviews in the last 2 years. Over all time Kingsley Rest Home Ltd has 26 reviews.

Overall Experience

  • 21
  • 5
  • 0
  • 0
  • 0

Date Published

26
1
1
1
25

Review from K G (Brother-in-law of Resident) published on 13 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with her care, caring staff. Great food and spotlessly clean.

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Review from J A R (Resident) assisted by family/friend published on 21 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home visit by manager and under-manager to assess suitability was welcomed as my husband has vascular dementia/Alzheimers.
I will find answering some of the questions difficult unless one spends a complete day at the home. I can only say how I felt my husband had responded to the care he had received,
on his behaviour whilst there and on his return home.
He was rather disorientated for a couple of days, quite naturally, was expecting me to do things for him, which he normally does himself, as I encourage him to maintain his independence as long as possible.

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Review from L M (Resident) published on 14 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's fantastic. All the staff are so kind, supportive, helpful and very caring. I would recommend Kingsley Rest Home to anyone.
It is so clean and the staff are always pleasant and polite.

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Review from Joyce G (Wife of Resident) published on 31 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First of all, staff are warm, friendly and caring. So glad to have found this home for my husband. Overall standard excellent - all treated with dignity - everywhere spotless and great cook.

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Review from Tony A (Friend of Resident) published on 29 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my friend regularly in Kingsley Rest Home and have always found the staff very polite and helpful and it is a pleasure to visit. The home is always spotlessly clean and I am made very welcome. The camaraderie among the staff is very noticeable and each one is dedicated to her job. They work
really well together and it is a pleasure to be in their company. Nothing is too much trouble for them and they have looked after my friend really well. I would recommend the home to anyone - it is undoubtedly first class!

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Review from Fiona K (Daughter of Resident) published on 9 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Kingsley Rest Home in Wolstanton is an ideal residential care home, which I can highly recommend. Since it is a small residential home (for approximately 12 residents), this means that each resident gets the necessary support and personal attention that they need when they need it and without having
to wait. All of the staff that work in the care home are friendly, approachable and nothing is too much trouble for them. The staff have each built up an excellent rapport with the individual residents and genuinely care about them. The food is home-made and is of excellent quality, with varied menus for residents to select from - catering for everyone's individual dietary needs and their tastes. The residential home is very clean and residents laundry is laundered regularly. My elderly mother has been residing in the home since April 2015 and I have had no issues at all during the time. It is a home from home, which if I had to enter residential care, it is a place I would select for myself.

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Current Review Score: 8.2 (8.238)

Overview of Review Score

The Review Score of 8.2 (8.238) out of 10 for Kingsley Rest Home Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Kingsley Rest Home Ltd is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.238 Points relating to the number of positive Reviews for Kingsley Rest Home Ltd is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 21 registered maximum number of service users is 4.2. 1 Positive Reviews ÷ 4.2 = 0.238

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Dec 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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