Lane House Care Home

265 Lichfield Road, Tamworth B79 7SF
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9.3 23 Reviews
  • Lane House Care Home, Tamworth
Lane House is a large Georgian house that has been expanded to provide registered care. The home accommodates 33 residents and has an excellent reputation for providing care for the elderly, especially those who are venerable due to conditions like dementia. The professional and experienced team at Lane House allows the care to be tailored to each resident with help from the resident and their loved ones.

Lane House aims to meet the needs of all its residents by achieving six core values of care:

- Privacy
- Dignity
- Rights
- Independence
- Choice
- Fulfilment

Lane House has its own rear private and secure garden surrounded by trees, allowing the residents to enjoy fresh air and sunshine. The home has undergone a major refurbishment, which finished in January 2021. This has transformed the home and given it the special feeling the residents and staff deserve.

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Care Provided by Lane House Care Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 33 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Offered
  • Alzheimer's
  • Parkinson's Disease
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Laura Doherty (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (29)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2020

Funding & Fees Guide for Lane House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,020 – £1,600
    • Self-Funded Residential Dementia Care £1,020 – £1,600
    • RESPITE Self-Funded Residential Care £1,020 – £1,600
    • RESPITE Self-Funded Residential Dementia Care £1,020 – £1,600
  • (these prices are only a guideline, please contact Lane House Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Lane House Care Home Reviews (23)

Total of 23, showing 21-23
9.3

Lane House Care Home has a Review Score of 9.3 (9.254) out of 10, based on 9 reviews in the last 2 years. Over all time Lane House Care Home has 23 reviews.

Overall Experience

  • 20
  • 2
  • 0
  • 0
  • 1

Date Published

23
1
1
9
14

Review from J B (Daughter of Resident) published on 6 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It has been a difficult time for both carers and their families, but during this time Lane House (all of their staff) have provided an invaluable service. Knowing your elderly relative is looked after to the highest standard is a great relief. They keep me well informed of my mother's needs, health
and anything that should arise. Always polite, considerate and caring. First-class!

Reply from Alex Hartles, PA to Directors at Lane House Care Home

Thank you for writing such a lovely review about Lane House care home. Your kind words towards the home does really highlight to the team that their tremendous hard work and professionalism over the last 18 months has been worthwhile. We cannot imagine the difficulties the last 18 months have had on the families, especially having extremely limited contact with your mother but thank you for always showing the home your support even at the toughest moments. Best Wishes Alex Hartles


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Review from Antoinette P (Daughter of Resident) published on 29 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is immaculate, all the residents are well cared for. I have found all the staff helpful and caring. The home is also very clean. My relative also loves the food.

Reply from Alex Hartles, PA to Directors at Lane House Care Home

Thank you very much for this wonderful review. We really appreciate your extremely kind words towards the home.
Best Wishes Alex Hartles.


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Review from Sharon H (Daughter of Resident) published on 10 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing care home, makes you realise what care should be for the elderly. Staff are extremely friendly and professional, nothing is too much trouble for them. Management are open and transparent, with good communication from everybody within the home. Lockdown has been hard for us to see Mom but regular
Skype calls have been amazing for us and Mom. I can not recommend this home enough, its always been highly regarded in the Tamworth area and I understand why. One final word, though I could go on and on, the activities that the staff deliver to residents is truly outstanding, their Facebook page is full of events, smiles and laughter. Thank you Lane House for looking after my mom so well.

Reply from Alex Hartles, PA to Directors at Lane House Care Home

Dear Sharon,
Thank you for your lovely review of Lane House, it has been a difficult time for everyone with Covid but the staff have gone above and beyond to keep the home for the residents as normal as possible. Once again thank you for your kind words, I will pass this onto the staff who work so hard.
Regards, Alex.


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Current Review Score: 9.3 (9.254)

Overview of Review Score

The Review Score of 9.3 (9.254) out of 10 for Lane House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.454 for Lane House Care Home is calculated as follows: ( (75 Excellents x 5) + (22 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) + (7 Very Poors x 1) ) ÷ 108 Ratings = 4.454

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for Lane House Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 33 registered maximum number of service users is 6.6, which has been reached with 8 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Sep 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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