Nethermoor House

131 Chaseley Road, Etching Hill, Rugeley WS15 2LQ
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9.3 7 Reviews
  • Nethermoor House, Rugeley
Nethermoor House care home in Staffordshire is set in the Cannock Chase countryside which has been designated an area of outstanding natural beauty.

The residential care home has modern facilities, extensive gardens and lovely views over surrounding fields and woodland.

The care home has a varied daily program of leisure and recreational activities including exercise and mobility sessions.

There is an optician, dentist and chiropodist service.

There is a choice of menu with individual tastes and needs catered for.

Entertainment includes regular visiting singers, seasonal celebrations and parties and a minibus for day trips and outings.

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Care Provided by Nethermoor House

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 19 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Challenging Behaviour/Psychosis
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Katy Ford (Manager)
  • Admission Criteria
    • Please call the Care Home
    • Ages 65+
  • Room Information
    • Single Rooms (15)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2018

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Wheelchair Access
  • Visiting

  • Nethermoor House is open 24 hours however the manger is generally on site Monday to Friday between 8am and 4pm


  • Parking

  • Ample off road parking available


Nethermoor House Reviews (7)

9.3

Nethermoor House has a Review Score of 9.3 (9.347) out of 10, based on 5 reviews in the last 2 years. Over all time Nethermoor House has 7 reviews.

Overall Experience

  • 6
  • 1
  • 0
  • 0
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Date Published

7
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5
2

Review from Dawn M (Daughter of Resident) published on 10 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been a resident for more than two years now. During that time she has been looked after with professionalism, care and respect for my Mum's condition which at times must be very trying.
All of the staff and management I have encountered are welcoming and happy to discuss any queries I might
have.
The freshly prepared nutritious food offered by the kitchen staff is impressive. When I am visiting on a Sunday the smell of the lovely roast dinner makes me want to move in!
Mum loves being a resident here (on a good day of course). Let us hope that she has many many more days of being looked after by such a group of caring people. Thank you all.

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Review from Glenda P (Daughter-in-law of Resident) published on 7 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been here for 4 years now. The new manager has changed a lot in the home and is so easy to talk to. My mother-in-law is happy and well looked after. Nurses are friendly and caring. Two nurses in particular are extremely dedicated. The staff member in the office is helpful and the
office and helps with anything you need answering. The cheese and wine evening was very enjoyable and the manager had a list of things being done in the home for residents. The cheese and wine evening brought relatives together after covid and residents back together. Residents enjoyed it holding their glasses up and saying cheers. So many new nurses, all very good and caring. Just the right amount of residents so get more one-to-one from staff. Lovely home. Thanks to the manager office staff and everyone for looking after her.

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Review from Carol S (Daughter of Resident) published on 6 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been living at Nethermoor House for the last two years.
I and my sisters have peace of mind knowing she is safe and well looked after, our mother who has vascular dementia often says she is very lucky to be there and how wonderful the staff are, I couldn't say about the food I only know
if you visit before lunch it always smells very nice whilst being cooked.
The staff have coped very well with all the restrictions surrounding covid and have been quick to lock down with outbreaks.
I can honestly say that I would and have recommended Nethermoor House to quite a few people, it was hard handing over the care of our mother after looking after her since our dad passed but I can honestly say she couldn't be anywhere better. A heartfelt thank you to everyone for treating our Mother with dignity and respect your all Angels

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Review from Julie B (Daughter of Resident) published on 5 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Nethermoor House have looked after my Mum now for 2 years. I have the utmost respect for all that work there, they are all very caring people who understand each and every residents particular necessities. The home work very closely with Family members and include them as much as possible so the residents
know that input from family members count. I don't have a bad word for anything where Nethermoor House is concerned, I would highly recommend this home to anyone.

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Review from Janine C (Daughter of Resident) published on 4 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I wouldn't hesitate in recommending Nethermoor House, my mum was diagnosed with Alzheimer's and declined rapidly, after various hospital stays due to falls and respite care she went to Nethermoor House and what an improvement there was. Mum started to eat properly look healthier, stop falling over and
the Alzheimers although still there has improved, mum enjoys her life again and now takes part in activities and we can hold a nearly proper conversation if she's not took her hearing aid out haha. It's a wonderful place with wonderful, caring, staff where nothing is too much trouble.

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Review from Lisa D (Daughter of Resident) published on 3 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Nethermoor House are brilliant.
In these challenging times over the last 10 months, they have been second to none with the running of the home and keeping COVID at bay. Even when it did happen they were professional throughout.
The home is clean, the residents well looked after and the
relatives are informed and asked about and included in anything that is relevant.
I would not hesitate, and in fact, have on a couple of occasions, recommended the home to possible future residents.

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Review from Paul B (Son of Resident) published on 3 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident at Nethermoor House care home for 5 years and is now in her vintage years (92 years old). The staff, in particular with these trying times, do their utmost to ensure the safety and well being of the residents. My mom often tells me she is happy there. I was particularly
impressed by how swiftly the home initiated lockdown to help keep Covid at bay, l feel anywhere else and my mom might not be so lucky. The home itself is in beautiful countryside surroundings and residents are able to enjoy being outside weather permitting.

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Current Review Score: 9.3 (9.347)

Overview of Review Score

The Review Score of 9.3 (9.347) out of 10 for Nethermoor House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.847 for Nethermoor House is calculated as follows: ( (50 Excellents x 5) + (9 Goods x 4) ) ÷ 59 Ratings = 4.847

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.5 Points relating to the number of positive Reviews for Nethermoor House is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 19 registered maximum number of service users is 3.8, which has been reached with 5 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 Dec 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Nethermoor House

What types of Care is Nethermoor House registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Nethermoor House provide?

Day Care & Own GP if required are other types of care provided.

How many Rooms does Nethermoor House have?

There are 15 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Nethermoor House?

Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Nethermoor House to the centre of Rugeley?

1.0 mile(s) as the crow flies, distance by road may be significantly further.