The Old Vicarage Residential Home

Vicarage Road, Tean, Stoke-on-Trent ST10 4LE
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9.3 24 Reviews
  • The Old Vicarage Residential Home, Stoke-on-Trent
The Old Vicarage Residential Home in Stoke on Trent gives residents and their families peace of mind.

Operated by Viomar Care Homes Limited, the care home cares for up to 15 people who need support with physical disabilities, frailty or dementia.

Kind, trained staff treat residents with dignity and respect.

A variety of activities are organised and residents' individual needs are taken into account including their hobbies and interests.

Healthy, delicious meals are prepared on site.

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Care Provided by The Old Vicarage Residential Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 15 Service Users
  • Privately Owned
  • Care Offered
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Winsome Sookoo (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (15)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for The Old Vicarage Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £850
    • Self-Funded Residential Dementia Care from £875
    • RESPITE Self-Funded Residential Care from £850
    • RESPITE Self-Funded Residential Dementia Care from £875

  • Please be aware that fees are based on the resident’s needs and capabilities.
  • (these prices are only a guideline, please contact The Old Vicarage Residential Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home welcome visitors but advise to visit outside of meal times. It is advisable to ring the Home prior to doing so.


  • Parking

  • Ample on-site parking is available including a dedicated disabled parking area.


The Old Vicarage Residential Home Reviews (24)

Total of 24, showing 21-24
9.3

The Old Vicarage Residential Home has a Review Score of 9.3 (9.272) out of 10, based on 5 reviews in the last 2 years. Over all time The Old Vicarage Residential Home has 24 reviews.

Overall Experience

  • 18
  • 6
  • 0
  • 0
  • 0

Date Published

24
0
0
5
19

Review from Sue H (Daughter of Resident) published on 2 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The best way to describe The Old Vicarage is 'home from home'.
Dad as been resident for over 2 and a half years and has been looked after extremely well. The staff and management are professional, friendly and very caring. They always have time for a chat or to discuss any issues with family members.
We are very well informed of any changes or events, regular meetings are held and emails sent out.
I feel very much at ease knowing dad is so well looked after and that all his needs are catered for. I would highly recommend The Old Vicarage.

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Review from Michelle W (Daughter of Resident) published on 29 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was placed in here for respite care to start with but because of the quality of care by the staff and owners, it was decided that we would place her there permanently. The home puts the needs of the residents first, the quality of care is exceptional, every need of the residents is catered
for and when you visit you are made to feel welcome. Family are included and informed of all aspects of care and are involved in regular meetings with the owners and manager. There are regular activities, recently there was a family BBQ, you can arrange to have Sunday lunch with your loved one, and a Christmas party is also arranged. As a family, we feel that The Old Vicarage provides a very positive environment for a dementia sufferer and gives us as a family, a feeling of well being and peace of mind knowing that our loved one is being looked after so well.

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Review from Lesley B (Daughter of Resident) published on 28 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My family is very pleased with how my mum is treated at the Old Vicarage. The owners and staff all go the extra mile to make my mum comfortable. If my mum gets anxious they always manage to turn her mood around so that she is in a better place (with her mind).
There has been a garden party where all
staff, families and residents had fun in the sun with music, food and activities.
The fabric of the building has altered tremendously with new white goods and has been redecorated throughout. The new double glazing is so nice and a new security system has also been installed. They have given Mum a nice home where she feels really safe and valued.

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Review from Betty C (Daughter of Resident) published on 28 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum is a resident of the Old Vicarage care home and is very well looked after. The staff are very patient and caring and we are always met with a smile when visiting. The home is very clean and well maintained and has a home from home atmosphere. Would definitely recommend to anyone looking for a
nice friendly place for their relatives.

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Current Review Score: 9.3 (9.272)

Overview of Review Score

The Review Score of 9.3 (9.272) out of 10 for The Old Vicarage Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.772 for The Old Vicarage Residential Home is calculated as follows: ( (46 Excellents x 5) + (10 Goods x 4) + (1 Poors x 2) ) ÷ 57 Ratings = 4.772

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.5 Points relating to the number of positive Reviews for The Old Vicarage Residential Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 15 registered maximum number of service users is 3, which has been reached with 5 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Jan 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 03 Mar 2025

We currently have 1 en-suite bedroom available. Please ring the Home for further information.


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