Rocklee Residential Care Home t/a Rocklee Ltd

341/343 Stone Road, Stafford, Staffordshire, ST16 1LB
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32 Reviews
  • Rocklee Residential Care Home t/a Rocklee Ltd, Stafford

Care Provided by Rocklee Residential Care Home t/a Rocklee Ltd

  • Type of Service
  • Residential Home
  • Privately Owned
  • For a maximum of 11 Service Users
  • Primary Care Categories
  • Mental Health Condition
  • Respite Care
  • Younger Adults
  • Care Offered
  • Anorexia/Bulimia/Self Harming
  • Bipolar/Manic Depression
  • Epilepsy
  • Schizophrenia
  • Other Care Provided
  • Independent Living Training
  • Own GP if required

Good to Know

  • Owner
  • Jacqueline Martin
  • Person in charge
  • Jacqueline Martin (Owner/Manager)
  • Admission Criteria
    • Residents aged 40 and over
    • Ages 40+
  • Room Information
    • Single Rooms (11)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2015

Facilities

  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Visiting
  • Any time but Rocklee does like to protect meal times.


  • Parking
  • Ca rpark at the entrance Gordon Avenue.


Rocklee Residential Care Home t/a Rocklee Ltd Reviews (32)

Total of 32, showing 21-32

Over all time Rocklee Residential Care Home t/a Rocklee Ltd has 32 reviews.

Overall Experience

  • 26
  • 6
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Overall Experience  Overall Experience 5.0 out of 5

I like to be here because the staff help me to be independent by making me go out. I help them with jobs. I enjoy all the different ones I do. I have learnt a lot, cooking, washing, meetings.

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Overall Experience  Overall Experience 5.0 out of 5

I like holidays. I like going out for a meal. I like going out to places of interest.
I like Birthdays and Christmas. I like horse riding and there is something new to do.

Reply from J Martin, manager at Rocklee Residential Care Home t/a Rocklee Ltd

Thank you for your comments


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Overall Experience  Overall Experience 5.0 out of 5

It is a friendly place to be. Very good staff. Lovely surroundings, lots to do.

Reply from J. Martin, Manager at Rocklee Residential Care Home t/a Rocklee Ltd

Pleasure, We enjoyed your company looking forward to seeing you again, hope you can make it on one of the holidays next year.


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Overall Experience  Overall Experience 5.0 out of 5

My husband died a few years ago and I always feel down towards his anniversary, I am at my sisters at least 2-3 times a week, the manager has been there for me to talk to. Everyone at Rocklee was going on holiday the week of his anniversary, they invited me to go along with them. I had a great time
with everyone, we went paddling in the sea, dancing on the night-time with the residents. We all had a brilliant time, and I have always felt like part of the family even more.

Reply from Lee Melvin, care staff at Rocklee Residential Care Home t/a Rocklee Ltd

I am glad we've been able to support you, here at rocklee we feel we can attend to everyone's needs.


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Overall Experience  Overall Experience 4.0 out of 5

Very good, more confidence and more chilled out.
I have made friends. Get on well with the staff, they are friendly. Meals very good. Looking forward to holiday.

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Overall Experience  Overall Experience 5.0 out of 5

I like holidays.
I like horse riding.
I like the food.
I like birthdays.
I like outings.

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Overall Experience  Overall Experience 5.0 out of 5

I was welcomed into the home my bedroom is very nice. They made my bedroom in red as I like Stoke city this was my choice. U have staff 24 hr that I can talk to and can eat food in my room. The staff have been shopping for me and purchased new clothes as I needed some and have arranged some trips to
football matches for the future. I have made some new friends already who understand my condition and needs.

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Overall Experience  Overall Experience 5.0 out of 5

I love it, I like to go shopping, I like to go to the pub. I like games, I like to go out and get my own cigarettes. I like to put on my make up. I like and love the other residents.

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Overall Experience  Overall Experience 4.0 out of 5

I find that as far as I can see the residents are well looked after and encouraged to take part in various activities. Also they have three or four holidays a year and sometimes are encouraged to attend college. Their medical and psychological care is of the utmost importance.

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Overall Experience  Overall Experience 4.0 out of 5

I like Rocklee because its close to town. I'm interested in record shops vinyl variety. Good selection of charity shops and selection of eating houses. I'm free to come and go as I please. I enjoy my meals at Rocklee but I do like going to the chip shop.

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Overall Experience  Overall Experience 5.0 out of 5

Well organised and managed care home. I've had previous experience in recent times in two other homes this is head and shoulders superior to all of the others.

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Overall Experience  Overall Experience 5.0 out of 5

I like going shopping and sharing with other residents. I like going to college and out to town. I like cooking at college. We have a good time and we are all good friends in the home.

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 13 Nov 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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